Italian Short Breaks Reviews

Name: Italian Short Breaks
Rating: 4.91

4.9 Rating 320 Reviews

99 %

of reviewers recommend Italian Short Breaks

Company Reviews

Questions

Metrics

4.9

Based on 320 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01722 744695

Write Your review

Tell us how Italian Short Breaks made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Italian Short Breaks 4 star review on 14th November 2024

Drlucky Williams

Italian Short Breaks 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a very enjoyable break, both hotels were very good and ideally located.However we were disappointed in two aspects of the booking process. Firstly we presumed the cost covered everything but when checking in online with Jet2 we had to pay €27 to book our seats. Secondly we requested a walk-in shower but Lake Garda (Grand Hotel Gardone) told us they informed you that this was not possible - this information was not passed back to us before the trip.”

Helpful Report

Posted 5 years ago

Good afternoon John, Thank you for your feedback on your recent trip to Verona and Lake Garda. I will forward your comments to everyone involved. Please note we never book seating on the planes unless instructed to do so, as most of our clients like to choose where they sit and this is a personal decision. Kind regards Hannah

Posted 5 years ago

“This was a special trip to celebrate my wife's birthday. Everything went smoothly as per the details given in the documents provided. I followed instructions and everything went to plan. Flights OK - normal delay frustrations (That's Gatwick). Hotel fantastic - opera fantastic - Italy Fantastic. Thank you for adding that little extra and having a bottle of bubbly waiting in our hotel room wishing my wife happy birthday.”

Helpful Report

Posted 5 years ago

Good morning Trevor, Thank you for your great feedback on your recent trip to Verona. I am so pleased you had a wonderful time, and will forward your comments to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“We were all very pleasantly surprised by how smoothly everything went - from the airport pickup to the lovely hotel Firenze, our fantastic seats for Carmen at the Arena and the Verona card waiting for us at the hotel etc. Would thoroughly recommend you”

Helpful Report

Posted 5 years ago

Good afternoon Krystalla, Thank you for your feedback on your recent trip to Verona. I am so pleased you had a wonderful time and will forward your feedback to everyone involved. I hope you will consider us again in the future! Kind regards Hannah

Posted 5 years ago

“Generally a good and well-organised trip - in particular the arrangements for the opera worked very smoothly and our tickets were excellent. While the hotel was comfortable and the staff were very obliging and charming, for three of our five nights there, there was a very loud concert in the adjoining square with crowds, noise etc. until after midnight. The location of the hotel was excellent, however, very close to all the main areas, so I suppose the concerts are the price we pay for that! As regards the trip to Cinque Terre, this was rather disappointing. It was all a bit rushed and ran late, and we had very little time in each location apart from the final town, Portovenere. When we got to the restaurant for our pre-booked lunch, there didn't seem to be a booking for us and we had to wait around for about 30 mins while the staff decided whether they could accommodate us! Finally our (excellent) guide, Luca, physically lifted some tables from outside, and 4 chairs, and the 4 in our group got seated. However, the meal was very disappointing after the long wait - a plate of pasta, a small piece of fish and potato, and dessert. I noticed that other diners there seemed to have a more varied meal and that was very annoying! So while our guide did his best, I would NOT recommend that particular trip and I would suggest that you try a different operator. As the main purpose of our trip was the opera in Torre del Lago I am happy that that worked so well, I am giving the trip an overall good review but the excursion could have been a lot better. I hope this helps when organising future trips. Marie Glynn”

Helpful Report

Posted 5 years ago

Good afternoon Marie, Thank you for your feedback on your recent trip to Lucca. I am so pleased you had a fantastic time in Lucca and at the opera. However, I will look into your comments regarding your Cinque Terre day tour. My apologies for this tour not going as well as it should have done. I hope this point notwithstanding, you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“I rang having seen their website and explained that I wanted to take my husband, for his birthday, to the opera in Verona and also to visit Lake Garda. I gave them a list of requirements and they were extremely helpful. I had never heard of this company before, but hoped after the telephone conversations and reviews from other customers that they would be able to come up with a good trip. I was NOT Disappointed, the whole trip was absolutely fantastic, transfers, hotels, boat trip etc. etc. My husband loved it with beautiful hotels and lovely seats at the opera. I would highly recommend this organisation to all of my friends and would definitely use them again.”

Helpful Report

Posted 5 years ago

Good afternoon Eleanor, Thank you for your wonderful feedback on your recent trip to Verona and Lake Garda. I am so pleased you had a fantastic time, and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“We had a super trip to Lucca including a wonderful night at the opera. The arrangements put in place by Italian Short Breaks worked perfectly and we would have no hesitation in using them again.”

Helpful Report

Posted 5 years ago

Good afternoon Samantha, Thank you for your wonderful feedback. I am so pleased you had a great time at the Puccini Festival in Lucca, and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“We had an amazing holiday. It was organised very well and the opera was fantastic. Would certainly consider using Italian short breaks again.”

Helpful Report

Posted 5 years ago

Good afternoon JIllian, Thank you for your great feedback. I am so pleased you had a wonderful time in Lucca at the Puccini Festival. As requested by email, as soon as I have the 2020 dates, I will be in touch. In the meantime, I will forward your feedback to everyone involved. Kind regards Hannah

Posted 5 years ago

“All ok but if you are going to the Palio make sure you pay extra for the seats, the ones given by the company are completely inadequate and mean you cannot see the start or finish of the race. I thought this aspect was not clear in the information you get from the company although when we have complained they deny this. I emailed whilst we were away to see if the could do anything to help with the view we had, all I got was a phone number to ring of the person they buy the tickets from. I rang him and we ended up paying €1000 for tickets on top of what was already an expensive holiday, we paid as we are unlikely to be able to afford this again. I doubt we would book with them again, I feel once they have your money they’re not then very interested.”

Helpful Report

Posted 5 years ago

Good morning Julie, Thank you for your feedback on your recent trip to Verona and the Siena Palio. Following on from our previous email conversation, as confirmed then, the original paperwork sent through to you does state the full range of viewing positions that you are able to upgrade to. Indeed all of our other clients chose to do an upgrade so that they could see more of the race. The paperwork emailed through to you at enquiry stage does state that the Mossa (start and the end of the race) cannot be seen from the terrace viewing position. I am glad that our guide on the day was able to provide you with an option that worked for you, and hope that you had a wonderful time both at the Verona opera and the Siena Palio. Kind regards Hannah

Posted 5 years ago

“excellent. well planned, Best seats at the opera in Verona. very good choice of hotels. will use again. FYI We arranged to stay at Villa Le Maschere which is a 16th century villa, now a 5star Spa hotel near Florence. It really is very good indeed for relaxing after a strenuous tour”

Helpful Report

Posted 5 years ago

Good morning Brian, Thank you for your great feedback. I am so pleased you had a great time in Verona and Florence, and will forward your feedback to everyone involved. I will also have a look at the hotel you have recommended - some of our favourite finds have been through clients, so always good to know if a new hotel has been found! I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“We had a great trip to Verona and Lake Garda and thank you for organising everything so well. The transfers were all punctual and pleasant, and the opera was a great experience. Two comments: (1) The tickets given to us for the opera were consecutive numbers, but on opposite sides of the central aisle (even numbers on one side, odd on the other, admittedly a strange system!) Fortunately, with the assistance of an usher who just groaned with familiarity with the problem when we asked for help, we found a German couple on the other side of the aisle who had the same problem, so we sorted it out between us. (2) our room in the Hotel Giulietta & Romeo was very small, and quite tight for two people; I don't know how it compares with other hotels you use, but if we went back I would certainly look for something a little more comfortable. The staff in both hotels in which we stayed were friendly and helpful. So thank you overall for a wonderful short break!”

Helpful Report

Posted 5 years ago

Good morning Jerome, Thank you for your feedback on your recent trip to Verona. I will forward your feedback to everyone involved. I'm not quite sure what happened in regards to the opera tickets, so my apologies for this as I will look into it. I'm so pleased to hear you were able to resolve this with the German couple. I will also look into a higher room category at Hotel Giulietta & Romeo in future as this should mean a larger area. I hope these points notwithstanding, you will consider us again for your next trip. Kind regards Hannah

Posted 5 years ago

“Very happy with the excellent service from Italian Short Breaks. Both hotels were perfect for our needs and everything worked smoothly - the transfers, opera tickets etc. I can definitely recommend them.”

Helpful Report

Posted 5 years ago

Good afternoon Beryl, Thank you for your wonderful feedback. I am so pleased you had a great time in Verona and Lake Garda, and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“Excellent short break. Hotel was very good and could not have been more convenient for the city centre, Trip was all organised and everything ran smoothly”

Helpful Report

Posted 5 years ago

Good morning Brian, Thank you for your wonderful feedback. I am so pleased you had a great time in Verona and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“Our trip to see Aida was most enjoyable. Jet2 is a very efficient airline and our flights both ways were on time. Our car at Verona was a little late but not too late to cause concern. The Hotel Accademia was first class. We were lucky to have a double room that had a door out onto the central terrace which we used to sit in the sun and read. The breakfast buffet was first class and the staff very helpful. The only downside was that our superior double room had twin beds while we would have preferred a double. I am not sure f we were able to select this but the booking form did not give a description of the bed arrangement. We were unfortunate that the end of our night at the opera was rained off. Our gold seats were ideal as they were at the front of the second tier which meant we had lots of legroom. Our only suggestion was that the hotel could have monitored the weather forecast and advised us of the possibility of rain and suggested we should have taken an umbrella or rainwear. As many people stayed at the hotel while attending the opera this would have pre-warned us of the possibility of rain. There was no sign of rain at the beginning of the evening with blue sky and sun but the storm came in very quickly. We gathered that this happens quite often so we were surprised that the hotel did not warn us of this possibility and you might want to suggest to the hotel that they issue warnings about possible rain. Apart from this we loved the hotel and the opera seating and the transfer from airport to hotel and would definitely recommend your company to our friends.”

Helpful Report

Posted 5 years ago

Good morning Geoffrey, Thank you for your wonderful feedback. I am so pleased you had a great time in Verona and will forward your feedback to everyone involved. Such a shame the weather ruined the last part of your opera. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“Organisation great, hotel fine and with very helpful staff. A good position for exploring in a friendly city. Transfers on time although a-mix up with names on the return. Arena seats gave a first class view of proceedings, the arena setting was very impressive. Thunderstorms meant the last act was cancelled but a risk you take with any open air event. We plan to return.”

Helpful Report

Posted 5 years ago

Good morning Graham, Thank you for your wonderful feedback. I am so pleased you had a great time in Verona and will forward your feedback to everyone involved. Such a shame the last part of your opera was cancelled due to the weather, but as you said, a good chance to return. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“Excellent information and assistance in planning Opera holiday in Verona. Excellent documentation, organisation, opera tickets and travel arrangements. All trouble free. Superb holiday. Very happy to recommend”

Helpful Report

Posted 5 years ago

Good morning Patrick, Thank you for your wonderful feedback. I am so pleased you had a great time in Verona and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“Opera was wonderful, even the expected thunderstorm held off!!! Travel & Transfer arrangements excellent. Il Sogno di Giulietta, comfortable beds, very poor breakfasts, (in room doesn`t really work) Indifferent staff. Palazzo Ravizza, querky but fun. Good staff & breakfast, very hard bed, required topper to sleep well. Garden requires more attention, flowers etc.”

Helpful Report

Posted 5 years ago

Good afternoon Robin, Thank you for your feedback on your Verona and Palio trip. I will forward your feedback to everyone involved. I hope you will consider us again foryour next trip! Kind regards Hannah

Posted 5 years ago

“As usual the whole trip was stress less, everything was excellently organised and we had the most fantastic time. Thank You.”

Helpful Report

Posted 5 years ago

Good afternoon June, Thank you for your great feedback on your Verona trip. I am so pleased you had a great time and will forward your feedback to everyone involved. I hope you will consider us again foryour next trip! Kind regards Hannah

Posted 5 years ago

“We have just retuned from our short opera break in Verona. It was superb!! The care and attention to detail from Weekend A La Carte was second to none. We were given all the information we needed prior to leaving, which included our itinerary and plentiful information about what to do and see in Verona. Our hotel was central and altogether super, with comfortable rooms and friendly staff. The seats for the opera were the best in the amphitheatre and the opera was wonderful. Taxis to and from the hotel and airport were timely and both our inward and outward flights were booked for suitable departure times. We had an unforgetable few days and would like to thank all the team members who had put so much thought and effort into making this a luxurious and memroable holiday.”

Helpful Report

Posted 5 years ago

Good afternoon Annette, Thank you for your wonderful feedback on your Verona trip. I am so pleased you had a great time and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“We found the travel arrangements and hotel accommodation absolutely first-class and equalled the beauty of the city of Verona and the magnificence of the operas in the Arena. Thank you for your excellent service in the organisation of a memorable short break, which was greatly enjoyed.”

Helpful Report

Posted 5 years ago

Good afternoon Richard, Thank you for your wonderful feedback on your Verona trip. I am so pleased you had a great time and will forward your feedback to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

“really well organised appreciated the private transfers and all on time”

Helpful Report

Posted 5 years ago

Good morning Nick, Thank you for your great feedback on your recent Verona and Palio break. I am so pleased you had a wonderful time and will forward to everyone involved. I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

Good morning Nick, Thank you for your great feedback. I am so pleased you had a wonderful time in Verona and attending the Siena Palio. I will forward your feedback to everyone involved. In the meantime, I hope you will consider us again for your next trip! Kind regards Hannah

Posted 5 years ago

Italian Short Breaks is rated 4.9 based on 320 reviews