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JCPenny Reviews

1.8 Rating 779 Reviews
18 %
of reviewers recommend JCPenny
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Phone:

ph:+1-972-431-4446

Email:

rkeller@jcpenney.com

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JCPenny 1 star review on 10th January 2025
Jason Milks
JCPenny 1 star review on 30th December 2024
Anonymous
JCPenny 2 star review on 29th November 2024
Bill Brown
JCPenny 2 star review on 29th November 2024
Bill Brown
JCPenny 2 star review on 29th November 2024
Bill Brown
JCPenny 2 star review on 29th November 2024
Bill Brown
JCPenny 2 star review on 29th November 2024
Bill Brown
32
Anonymous
Anonymous  // 01/01/2019
Sam at the photographer was the best and making the time feel welcome and made it even better
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Posted 1 year ago
Mosst was very helpful . In jcp queens center mall .
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Posted 1 year ago
I recently visited the SouthPoint store and luckily met Marlene Hughes. I just found her name so my review is tardy. I got to the store late because I found out close to closing time that we were getting unexpected guests and needed lots of bedding, etc. She made what could have been a stressful experience better by staying late to help me get everything I needed for our guests Thank you Ms, Hughes, sorry for the delayed review. Happy Holidays1
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Posted 1 year ago
The entire process was very easy and most of all I love my beautiful bedding order. It greatly enhances the look of the bedroom
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Posted 1 year ago
Asma feom Montclair Jcpenney. Very nice salesperson. Friendly and atmosphere. Greeting as I walk in.
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Posted 1 year ago
I purchased the Stratford Park Eden 7-pc. Midweight Comforter Set CALIFORNIA KING|Chocolate, and it is beautiful. So pleased with this set!
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Posted 1 year ago
I am reviewing the Underscore panties in cotton. I recently bought more on sale online. They are my favorite type of underwear and are so comfortable. I have worn these for years now. I buy the briefs in a size that's generous for me. I hope they are never discontinued. They come in a few colors.
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Posted 1 year ago
The security lady Crystal was super helpful today helping me chose the right slippers for me and my husband. She even showed me herself where they were. April was a very sweet cashier that rang me up for them.
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Posted 1 year ago
I had the opportunity to shop at Penny's Monday, 7 August . The Penny's is located in the Provo Towne Centre in Provo , Utah . My wife and I were shopping for some nice clothes for her . After we finished selecting our choices , we went to the cashier checkout . Upon totaling up our purchase , I presented my card to the clerk . The card would not accept the full amount of the payment . The clerk Eric , calmly retotaled the items again . Same problem . I told Eric that the card should be OK. He politely said why not use another card for the balance . We tried that and the computer rejected the card and the computer locked up . Eric smiled a said he would try a different cash register . That computer locked up also . Perplexed, we left the store without our selections . We stopped by the bank to check out the card . I had used the wrong card . We went back to Penny's to try to retry with a correct card . Eric was on his break so another clerk listened to my story and helped me recover the clothes from the return rack after she called Eric in the break room . Eric came back before his break was over and helped us complete our purchase . Eric apologized for our difficulties even though they were my fault . Eric turned a negative situation into a positive experience . Penny's needs to hire more Eric's.
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Posted 1 year ago
I recently went to have photos made of my grandchildren and the photographer there was really great! She knew how to handle the children and exactly the poses that we were asking for she was prepared to answer our questions and I think we bought all the pictures that we were offered they were so good! So I thank you I don't know who the photographers is or what her name was but she was very gentle and kind and sweet and did the best pictures we have ever made there!
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Posted 1 year ago
I ordered a camouflage thin jacket size 4xl. It fit perfect. Really like the jacket.
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Posted 1 year ago
Nancy, associate at the JCP store in the Florida Mall was AMAZING!! She was very kind, helpful and considerate of my needs. She went above and beyond to make sure I was satisfied with my purchases. She helped me with the sizes I needed, and my shopping experience was great. I forgot to mention her name in the JCP online survey, so that’s why I’m writing this review. I was not able to go back online to do the survey again. Thank you Nancy you’re the best! Access code: 2069431169104042312270
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Posted 1 year ago
Steph from Indiana Pa.,was so nice she went out of her way for us !! She's very kind and outstanding at her job !!⚘
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Posted 2 years ago
Came to the jc penny store in2400 Richmond rd ste 61. Texarkana tx 75503 Lillie attended us she was very helpful and patient with us I was very impressed with her work ethic thank you miss lillie
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Posted 2 years ago
I purchased a Fieldcrest mattress from JC Pennys. I was looking for a mattress with natural components. I couldn't find anything at the furniture stores in my area and the products on-line were very expensive. I was looking for blinds at my local Pennys and discovered a mattress that fit my needs for much cheaper than anything on line.
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Posted 2 years ago
I tried to return a sweatshirt. Apparently, my receipt was not the correct receipt. I came back with a different receipt. Again, it was the wrong one. Mary, who was helping me, and I both became frustrated. She called her manager both times. I'm writing this to compliment the manager at J C Penny in Castleton, Indianapolis. Her name is Tiffany. She remained courteous, patient, and professional throughout the exchange. The result? We discovered the sweatshirt had been purchased at Macy's. I am so sorry for my mistake and my arrogant attitude and for the confusion and am thankful for Tiffany's calm and professional presence.
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Posted 2 years ago
Finding clothes, Christmas, gifts 🎁 I had no problem, everything's very nice staff, kind, courteous.
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Posted 2 years ago
I was visiting friends in Lakewood and i decided to do some shopping. I was a little lost finding certain items. What I later found out it was the store manager that walked me to the proper department. Jeff was professional, personable and very helpful. Thank you.
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Posted 2 years ago
Roberta Williams (born 1953) is an American video game designer and writer who co-founded Sierra On-Line with her game developer husband, Ken Williams. Her first game, JCpenny C.u.s.t.o.m.e.r.. Se.r.v.i.ce. .Pho.n.e. .N.u.m.b.e.r. +1 805 41O 5040 JCpenny C.u.s.t.o.m.e.r.. Se.r.v.i.ce. .Pho.n.e. .N.u.m.b.e.r. +1 805 41O 5040 Mystery House, was released in 1980, became a modest commercial success, and is credited as the first graphic adventure game. She is also known for creating and maintaining the King's Quest series, as well as designing the 1995 full motion video game Phantasmagoria. After Sierra was acquired by CUC International in 1996,
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Posted 2 years ago
Me and my now Fiance came into the Haywood Mall location in Greenville SC on 9/26/2022 looking for an Engagement Ring for me for our 6 year Anniversary and we're greeted and helped by an amazing Jewelry Counter Associate named Zac. He was so helpful in what we were looking for and didn't mind me trying on multiple rings til I found the one that I love. I highly recommend this location and especially Zac he goes above and beyond to help customers.
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Posted 2 years ago
JCPenny is rated 1.8 based on 779 reviews