La Redoute Reviews

1.7 Rating 253 Reviews

17 %

of reviewers recommend La Redoute

1.7

Based on 253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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About La Redoute:

French Style Made Easy at La Redoute, sells Womens Tops, Dresses, Trousers, Jeans & Coats, Childrens Clothes, Mens Clothing plus Homeware. La Redoute have an extensive collection of women’s fashion with everything from exclusive ranges by international designers to great value, plain white T-shirts. We also offer baby wear and childrenswear, and even fashion-conscious teens will be satisfied with great brands like Tipster, Adidas and Nike.

Visit Website

Phone:

0844 842 2222

Email:

helpline@redoute.co.uk

Location:

Redcats (UK) plc 2 Holdsworth Street
Bradford
BD1 4AH

How long does La Redoute take to deliver?

Helpful Report

(2 weeks ago)

La Redoute normally delivers over 7 Days.

Helpful Report

(2 weeks ago)

66.67%

Industry Average

“ Great clothes. Sizes can be a little erratic. Delivery a bit slow when using click and collect but excellent when having items delivered straight to home. Always offering special discounts which means clothes that aren’t in the high street are a little more reasonable ”

- Sophie Rose

“ Great service. No issue. Delivery in 7 days. Very nice customer service. ”

- Emilia

“ This is a mail order obviously drop shipping a lot of their goods, fact is they are good for returns, good for refund and good for delivery, I have my stuff delivered to a local Newsagent as I work a lot. ”

- Lee Muir

La Redoute Reviews

Delivery - Average