La Redoute Reviews

1.8 Rating 249 Reviews

17 %

of reviewers recommend La Redoute

1.8

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About La Redoute:

French Style Made Easy at La Redoute, sells Womens Tops, Dresses, Trousers, Jeans & Coats, Childrens Clothes, Mens Clothing plus Homeware. La Redoute have an extensive collection of women’s fashion with everything from exclusive ranges by international designers to great value, plain white T-shirts. We also offer baby wear and childrenswear, and even fashion-conscious teens will be satisfied with great brands like Tipster, Adidas and Nike.

Visit Website

Phone:

0844 842 2222

Email:

helpline@redoute.co.uk

Location:

Redcats (UK) plc 2 Holdsworth Street
Bradford
BD1 4AH

How does La Redoute deliver?

Helpful Report

(1 month ago)

La Redoute delivers items by Courier.

Helpful Report

(1 month ago)

60.00%

Industry Average

“ I found the choice of products offered is good, not huge but good. Homeware and clothes from la redoutte and was pleased with it. However they still charge delivery fee for all orders which is so usually free for at least large orders.Ridiculous! Plus all the items of the delivery don't arrive together, hmm bit disappointing. Please give free delivery for orders above say 50£ which is a common norm now. ”

- Anonymous

“ Definite lack of communication from La Redoute although Hermes did text on day of delivery with time slot. ”

- Anonymous

“ First order arrived after 5 days, despite a lack of communication it was fine. Second order "prepared for despatch" on 17 October, no updates since then. They use Hermes for delivery and last time I didn't even get any update email from them until the day of delivery. 5 days after an order with no change in order status or delivery news is just too slow in this day and age. This will be my last order. ”

- Chrissi

La Redoute Reviews

Delivery - Average