Lakeside Collection Reviews

Name: Lakeside Collection
Rating: 1.44

1.4 Rating 404 Reviews

9 %

of reviewers recommend Lakeside Collection

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Metrics

1.4

Based on 404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Lakeside Collection 1 star review on 14th December 2022

Anonymous

Lakeside Collection 5 star review on 18th September 2022

Anonymous

Lakeside Collection 2 star review on 6th September 2022

Anonymous

Lakeside Collection 2 star review on 31st July 2022

Tanya Dufresne Fierro

Lakeside Collection 1 star review on 8th February 2022

Zack

Anonymous

Anonymous // 01/01/2019

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“I ordered 2 couch covers for my cabin. Because of heavy snow this winter I was not able to try them on until the melt. They were too big. I was not allowed to return them because it was more than 30 days. I am a frequent customer but not any more. My lake cabin does have lots of their products though. I'm very disappointed.”

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Posted 3 years ago

“I placed an order for 2 couch covers for my cabin. Because of snow I cannot get to the cabin until the melt and so it was past 30 days before I could try them on for size. They were too big. I tried to return them but because it was past 30 days they wouldn't take them. I order a lot from Lakeside for my lake cabin but not any more. I have 2 couch covers still in the packages because I can't use them. So disappointing and a waste of $50.”

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Posted 3 years ago

“I bought some Men's Cargo pants in a variety of colors & then I check those pockets & 3 different pairs of pockets were not sewn up & that not cool at all & I also bought some 8pr. slippers soft socks I wash them 2 times & they have a big hole in all of them & so I take it there quality of the merchandise is total junk & since I don't bother with them & ask them to remove me & I still receive the information on a hourly & daily basic & enough is enough just leave me alone find anther SUCKER 4 real”

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Posted 3 years ago

“You get what you pay for. This magazine sells stuff that is cheap. Don't expect too much. Bought a slim cabinet to put stuff and toilet paper into in bathroom. I believe it is made out of styrofoam. LOL! I put it together in about 10 min. NO screw gun needed. I don't think it will last, it is so light when you try to pull toilet paper out it tips over. But it may work if I put something heavy. Very funny. I knew it couldnt be that nice because it was so cheap. I just hope those who can't afford better quaility stuff and are expecting something nicer won't be dissapointed.”

Helpful Report

Posted 3 years ago

“I ordered a few items and then I realized I was being charged 14.95 a month by these people. For what?? A loyalty program... What is that and I NEVER agreed to this. Beware!! I am out of almost 50 bucks for nothing!!! Horrible that they do this to people!!”

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Posted 3 years ago

“You charge a monthly fee without stating and unless the customer catches it...they lose roughly $15.00 every month...like the items but will not order ever again because of the underhanded charge.”

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Posted 3 years ago

“Have ordered from Lakeside for over 2 years now and never have had any problems with orders or being charged for something I didn't order. I have had their credit card for 1 year and prior to that used a debit card. I have found the merchandise to be comparable to Walmart quality and found items not available anywhere else.”

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Posted 3 years ago

“BEWARE! They will charge your credit card $14.95 per month for some membership fee just for buying 1 item!!”

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Posted 3 years ago

“I liked the products this co sent just fine. I paid on my balmy twice. Both times even this I had proof with bank statements and they confirmed my money was shown paid to their co via phone and gave me confermation. Umber at last payments. Yet they are now acting like it never got paid but are acknowledging the fact I did make two payments yet the balance hasn’t went down one cent just same valse as before I made payments. I called CS asked why? Can’t get an English speaking person with no noise in back ground. Little alone some truth when I asked where do I email proof of payments to head Corp he just repeated saying I owe more money. I know this is bunk but at this point. I’m wondering if their not commuting fraud and audit needs to be done to this co. If their acting like my first two payments didn’t go through and over half the bill one one payment. Then how many others are they doing this too as well! I will NEVER order from this CO again! BTW if you want to be an American co in today age. HIRE Americans to WORK! Don’t be cheap! Absolutely outraged at this co! Finally a complaint formally as well as calling to report a audit needing to be done. Keep your confirmation number even tho they will act like that doesn’t matter. It does. I refuse to pay on this bill one more time until they actually give acknowledgment of the payments being made on paper not via phone claiming they see it. Absolutely RIDICULOUS!!!”

Helpful Report

Posted 3 years ago

“I ordered something in November and recieved it in December. I started getting collection notices saying I did not pay my bill. I have called 7 times and given three different cards and each time they have reassured me it's taken care of each time. Long behold today get anothet collection notices. No notes to go off of over there, what are you guys doing over there? I've been given reference numbers to confirm the payment was successful but here we are again. Worse company I have ever dealt with. Additionally even when I try to make a payment online, it says I've nevered ordered from here...clearly I have based on the collection notices. I am mailing in my payment today, let's see if you screw that up too.”

Helpful Report

Posted 3 years ago

“I placed an order in December and received a portion of the total order. I was told the other items were backordered. I attempted to log in and check the status today and there was no history of the order on their website. I spoke with a customer service representative who stated they "tried to fill the order but my card was declined". I told her that was not possible given the amount of this transaction compared to my available balance. She suggested I talk with the bank. I asked her why I wasn't notified at the time? Her response was that it was automatic and I should have been notified. She suggested I talk to the bank, I then asked her to send an email to me stating what she had just said "that the card was declined" so that I could follow up with the bank. She stated she couldn't find a way to do that. I tried to help her, by reviewing my email address and explaining that she could just type in what she had just told me. Clearly using written communication is a challenge for her as I am still waiting for her to put it in writing. Obviously, I will report the fraud to the credit card company as I paid 85.00 and received 12.00 worth of merchandise. I would not recommend this company.”

Helpful Report

Posted 3 years ago

“I have ordered several things for gifts and had also joined their perks program. Never, when I joined , did it state in anyway clear that there was a cost involved. I figured it was like companies and was a customer loyalty program. So a few months go bi and I saw a charge on PayPal for 14.99. I called and it's a monthly charge for Lakeside Collection Perks. They said they would cancel and put in a request for a refund. Reviewing my PayPal history, I see that they have done this for 3 months. It was Holiday season. and I neglected to review my statements. But, I never knowingly agreed to this. I've been had, I've been scammed. I should have caught the charge earlier. But stay away from them.”

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Posted 3 years ago

“They charged me for merchandise i never received. When i called them they then charged my credit card again. They are theives. Do Not give them your credit card number.”

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Posted 3 years ago

“I didn’t even order anything from this company and had $25 taken out of my bank 2 months in a row , called them and they cannot verify my account , so I called my bank and they cancelled my debit card , issued a new one with new number , just got in the mail today , checked my account today they took 25 again yesterday !!!! 😡😡😡😡”

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Posted 3 years ago

“The reviews are horrible. Not going to order from this company. You are scammers and take advantage of People. Don't want to get caught up. No thank you. You SUCK!!!!!!!!!”

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Posted 3 years ago

“Ordered 3 personalized doormats on December 5th for Christmas. Received them on January 25th. Only problem was it was 3 personalized doormats for another customer. Now I am stuck with 3 personalized doormats with the wrong names. They will not reprint them even though the printing company still has them in stock. I ordered Schultz, Samela and Balga. Look below to see what I received.”

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Posted 3 years ago

“I ordered a bedspread from your company. It has not arrived yet. I have been charged 14.95 for perks; I did not ask for. Twice I called to complain about this perks charge. I am so angry that I will never order from your company again. Bedspread will be sent back.”

Helpful Report

Posted 3 years ago

“BEWARE: I should have read the reviews BEFORE I made a purchase. Three weeks since I ordered and paid for the items and I don't know if they have been shipped. I emailed customer service and have yet to get a response. I will not purchase anything from them in the future.”

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Posted 3 years ago

“horrible customer service. Ordered two items 4 weeks before Christmas, they were backordered. I JUST got them yesterday and saw they were on sale for half off. They will NOT credit my account for the difference!!!”

Helpful Report

Posted 3 years ago

“Do not buy from Lakeside Collections they are not trustworthy! Should be prosecuted for tax fraud! I logged into my account and tried to place an order. The total including shipping was $73.45. I live in Illinois and the zip code was identified. The tax rate is 7.5%. They charged $8.45 tax, that is 11.5%. Should have been $5.51. Be careful, they don't expect you to question the tax!”

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Posted 3 years ago

Lakeside Collection is rated 1.4 based on 404 reviews