Laptops Direct Reviews

4.3 Rating 2,118 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,118 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

How does Laptops Direct deliver? How long does Laptops Direct take to deliver? Does Laptops Direct deliver on time? How is accuracy and good condition of items delivered by Laptops Direct?

Returns

How is Laptops Direct returns process?

Customer Service

How can I contact Laptops Direct? How quickly does Laptops Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Laptops Direct.

Visit Website

Got a Question?

Ask a question regarding Laptops Direct

What's your name?

What's your email adress?

Besides my very positive remarks to come very shortly; a lot of them going to I. DESAI: - why did you sent me / to France a lap-top charger fitted with a UK "plug" ?? - do you think it's the best fit ? :-( in Europe :-) - now I have to run around to search an adapter or a just a piece of cable/for the charger :-(( Waiting for your answer and maybe for the piece of cable or a smart/light fit to enjoy my new refurbished Lap top Sincerely and thanks...

Helpful Report

Asked by Dan (6 years ago)

Will you be selling the Honor 7X 4Gb 64GB smartphone anytime soon?

Helpful Report

Asked by Ken Spottiswoode (6 years ago)

How long for delivery to Ontario Canada and also cost for delivery of laptop. Can you guarantee product arrives brand new and working well.

Helpful Report

Asked by Elva (7 years ago)

Hi, Do you have Samsung Galaxy S7 - black in stock, if so how long would delivery by UK. thank you

Helpful Report

Asked by Helen Langford (7 years ago)

Just to let you know that you just lost a £900 order based on the similar bad reviews about laptop direct on your site.....

Helpful Report

Asked by Jeremy (7 years ago)