Laptops Direct Reviews

4.3 Rating 2,131 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

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Customer Service

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How does Laptops Direct deliver?

Helpful Report

(3 weeks ago)

Laptops Direct delivers items by Courier.

Helpful Report

(3 weeks ago)

80.36%

Industry Average

“ I had problems with delivery because DPD didn't let me know they had failed delivery and were sending my laptop back. It wasn't even an issue, the customer service team sent it again ASAP and it's been working great. ”

- Anonymous

“ Great price, speedy delivery. ”

- John Andrews

“ I was let down by another supplier (AO who basically lied about stock levels) so decided to use Laptops Direct for first time. Everything went exactly as they promised from ordering to delivery exactly when arranged and I was notified throughout the entire procedure. Will use again, very happy . ”

- Tom

Laptops Direct Reviews

Delivery - Fast