Laptops Direct Reviews

4.3 Rating 2,131 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Laptops Direct take to deliver?

Helpful Report

(3 weeks ago)

Laptops Direct normally delivers next Day.

Helpful Report

(3 weeks ago)

80.36%

Industry Average

“ fast and easy delivery, item as described ”

- Anonymous

“ The ease of use of the website got me off to a good start and I was then impressed to receive a follow up call to ask if any further help was needed in making my choice. This was not a pushy sales pitch but a genuinely helpful and friendly contact. When I made my choice and bought the laptop, delivery was very quick, the quality of the laptop is excellent and the speed of dealing with a minor problem with the order was excellent ”

- Anonymous

“ Came day early by a cheery delivery driver dpd, looks & works fab, thank you my gaming son in law loves it 🌟 ”

- Anonymous

Laptops Direct Reviews

Delivery - Fast