Laptops Direct Reviews

4.3 Rating 2,131 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

Questions

Metrics

4.3

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

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Customer Service

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How do I contact Laptops Direct?

Helpful Report

(3 weeks ago)

You can contact Laptops Direct by Email, Telephone and Live Chat.

Helpful Report

(3 weeks ago)

90.72%

Industry Average

“ Very happy. A quick and efficient service which I would recommend. ”

- Anonymous

“ Very happy with the laptop and the service. When I came to this page I saw a warning saying the firm is cherry picking good reviews. That is certainly not my experience. When they asked me to leave this review they had no idea whether I was a happy customer or not. ”

- David Young

“ Phone was advertised at £100 cheaper than anywhere else.Arrived next day,very happy with the service . ”

- Anonymous

Laptops Direct Reviews

Customer Service - Good