Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.89

4.9 Rating 4,705 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 27th October 2024

Fletcher Jordan

Lovefone 5 star review on 16th September 2024

Raphael Luis

Lovefone 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to Lovefone on Tottenham Street. Brilliant service, friendly, fast and informative. Comfy seats whilst I waited and a much quicker turnaround than the half hour I was advised. Will highly recommend.”

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Posted 8 years ago

“Fast and easy service. Just what I needed. Was able to get my iphone fixed on the spot and the guys were helpful and friendly. Thanks!”

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Posted 8 years ago

“Very pleased and happy with the friendly and prompt service handled very professionally merry xmas ellis chen”

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Posted 8 years ago

“Smashed my screen after a few Christmas shenanigans... Lovefone gave a great service. Phone feels and looks like new. So very ho ho ho happy with the result! Thanks LF”

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Posted 8 years ago

“Great service. Loved the ease of the courier pick-up and delivery. Very helpful and responsive over the phone and via email.”

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Posted 8 years ago

“The service was very streamlined and fast. From initial booking of an appointment on the website to the quick repair at the shop just off Tottenham Court Road. 45 minutes and I have my phone back in working order. Sooo happy I didn't have to replace the entire phone as it's the best phone I've ever had. After all it was just a power button issue. I love LoveFone :)”

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Posted 8 years ago

“I phoned two days before my booking to make sure you had the parts in stock. I was greeted by Roxanne who was professional, courteous and very efficient. My iphone was repaired two days later and I would, without hesitation, recommend your most excellent and cost effective service. Thank you.”

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Posted 8 years ago

“I have used Lovephone on a couple of occassions and cannot fault their service. Courier service is very convenient. Fantastic service. Great contact. Worth every penny.”

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Posted 8 years ago

“Good quick service and have fixed my problem of non-responsive charging point on my iPhone 5S. I have already recommended your services to my friend who has a problem with his microphone and another friend who had the same issue as myself. I also think the value is very good, I have seen how much time it would take to do this as a novice and also how expensive some of the equipment is so I was very happy with the overall service.”

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Posted 8 years ago

“Incredible service. Phone picked up from my office and returned within a couple of hours before I'd even noticed it had gone.”

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Posted 8 years ago

“Was recommended by a friend, very fast, efficient and friendly service, perfect for those with teenage daughters who continually destroy their 'phnes!! Five star, enough said :)”

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Posted 8 years ago

“Great service exactly as described, no fuss.”

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Posted 8 years ago

“Friendly, helpful and honest. Very impressed.”

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Posted 8 years ago

“Great service. I booked appointment but had opportunity to drop phone in earlier and they did it whilst I was in my other meeting. No fuss and a quality job!”

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Posted 8 years ago

“Prompt, efficient booking system; courteous and swift service - thoroughly recommended for emergency repairs and value.”

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Posted 8 years ago

“I ONLY take my phones here to be fixed. This time my iPhone 6 screen smashed. I was quoted £270 by Geek Squad at Carphone Warehouse. Lovefone fixed it in 10 mins for £109. Can't beat that! Always polite, helpful, quick, and good work. Thanks as always.”

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Posted 8 years ago

“Perfect team, location, and work”

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Posted 8 years ago

“Could not have been easier - scheduling the pick up for my phone was quick and easy, and my phone was picked up by the courier, repaired, and brought back to me within two hours. The new battery works great, and it was really nice to be able to track the courier online. The customer service agent I spoke with to schedule the pickup was excellent and kept me informed the entire way. I would absolutely recommend LovePhone.”

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Posted 8 years ago

“It was fast and friendly! And I couldn't believe my eyes that it is my phone when I got it! Also wanted to compliment you on your website - it's very clear and good-looking. My only concern is how competitive the price is - I didn't do any market research before coming but after a friend told me she had managed to get her front screen replaced for £20. Not sure if it's true but thought I'd mention it.”

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Posted 8 years ago

“Communication on receipt was spot on, I had the iPad back 2 days later, beautifully mended and working perfectly. I was delighted with service and quality of repair, sets a benchmark for any others”

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Posted 8 years ago

Lovefone is rated 4.9 based on 4,705 reviews