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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
Read Lupe Technology Reviews
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
I recently received my Lupe cordless vacuum and I was impressed with the quality of components and the packaging it arrived in. It was very attractively and securely packaged and was delivered promptly. It included electrical socket components for several regions- they thought of everything!
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Posted 3 years ago
I shouldn't have put off writing Lupe for help, not even for a minute. The process was super smooth
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Posted 3 years ago
I’m happy.
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Posted 3 years ago
Hi Tarlochan Thank you for taking the time to post your review for the Pure Cordless. We really do appreciate feedback from our customers. Best regards The Lupe Team
Posted 3 years ago
Received very fast, international, vacuumed two rooms on the first day vacuum was received, vacuum was amazing, had lunch, went to start on the third room, vacuum wouldn't start, vacuum no longer working, emails not replied to within their 48 hours, been a few days. First email received was them asking for a review, silly...
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Posted 3 years ago
Hi there We have been trying to contact you & I'm so sorry we've not managed to make contact sooner. Please do get in touch again via our website 'contact us' & we can continue to resolve your issue Best regards The Lupe Team
Posted 3 years ago
Love this vacuum. Bought a second, because the first was so good!
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Posted 3 years ago
The unit arrived and after a short charge put it together and started to use. The only thing that happened was that a minor part was missing. Sent the company and email and with a day or so they had a new part on the way. From start to finish the part arrived within a week. This unit is well built and so far is working very well and has a great deal of flexibility. I like that you can only put things together "only the correct way". Be advised lots of ways to change this unit configuration and it can tackle many jobs. The only offer to the company would be the battery life, which on HIGH is shorter than one would expect.
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Posted 3 years ago
Good shipping and service, I love the ethos of the company
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Posted 3 years ago
For a battery powered portable vacuum, Lupe has created a very good first pass at a solution that delivers better suction and lasts long enough on its highest power setting to clean your entire house, even if it's fairly large. However with great power comes great responsibility. I've already had the roller brush break in half for reasons that are mostly unknown, best guess from their customer service is that it was a defective part. I am concerned about some of the parts used because they don't feel heavy duty enough. Issues include the collection bin which is hard to empty completely, the location of the controls cause me to accidentally turn on the vacuum when trying to open the collection bin, the lack of forward facing LED lights to clearly light your path are some examples where improvement is needed. That said, it's still better than just about every other brand except perhaps Dyson, but it's less expensive. If it lasts 3-4 years then it was definitely the best option for the price. I bet the next version of this will be really great considering how much they got right on their very first production run. Their customer service is responsive, I got a replacement to my front door within 48 hours from a simple chat inquiry. I would definitely recommend this company and product to others based on my overall experience.
Helpful Report
Posted 3 years ago
Hi Cosmo Thank you for taking the time to review our Pure Cordless cleaner. I will make sure your comments are fed back to our design team. With regard to emptying the bin: the cyclone & filter at the top of the bin are removable & should allow you to empty all debris fully. Best regards The Lupe Team
Posted 3 years ago
Nicely made , great suction but could not cope with pet hair. The roller very quickly became blocked. I have 4 dogs so there is a lot of dog hair, but it blocked so quickly it wasn’t fit for purpose so I had to return it, at my own cost. If I had no pets I’m sure it would have been great. But if you have dogs that shed a lot, don’t waste your time.
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Posted 3 years ago
Hi I'm sorry to hear the Pure Cordless was not a good fit for you. I will pass your comments back to our design team for review. Thank you again The Lupe Team
Posted 3 years ago
We love this hoover. It is so convenient to use and easy to store. We are so impressed by its versatility - it is so easy to manoeuvre into corners and under beds etc - much better than any other hoover I've tried. Love the ethos of this company - this seems like a lifelong purchase, built to last and any replacement parts extremely good value for money.
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Posted 3 years ago
After going through 5 of the best and ending up sending them all back within 30 days, we have settled with this one! A few issues still, though - 1) no powered brush adaptor option to use the hose with - it's just a hose, no power and hence not power brush capable. Doing stairs is harder, for example. 2) There is no led light at the front - big downfall! In fact, until i bought 2 key ring leds to put on the front, my wife wanted it sending back because of it! 3) When using on our thick pile carpet, on full power (this has replaced our plug in vacuum cleaner as its strong enough for a deep clean), the motorised brush head stalls every time and the light flashes! Not good because the power of suction is the main reason we went for this one! 4) Buttons to stop and start are not in the handle but on the main body. 5) Hose is far too short.
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Posted 3 years ago
Works excellent on hardwood and rugs
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Posted 3 years ago
Excellent product,great customer service.
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Posted 3 years ago
Great suction power and lovely design style but uncomfortable to use for dustin the house- flexible tube too short and too hard to pull, standing base not stable enough and falling around when pulling the tube. Floor head too wide to use around furniture. Really sorry cause we loved the company and their initiative!
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Posted 3 years ago
Hi Thank you for posting a review. I will feed back your comments to our design team. We are working on an extended hose & this will be available in the future best regards The Lupe Team
Posted 3 years ago
I love it!!! Light and easy to use. Powerful suction!! I just wish the extension part was a bit longer. Other than that, I LOVE IT!! Was so happy to get rid of that bulky old Dyson!! Kudos to the inventors of this lovely little vacuum!!! Great job, guys!!!
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Posted 3 years ago
So far so good. Seems to charge fast. Good suction. Love the design/look & features. The only drawback: the black hose is too short when using the attachments if it was 50-75% longer, it would make using it SO much easier!
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Posted 3 years ago
Hi Jonathan Thank you for taking the time to post your review & let us know about your experiences with using the Pure Cordless. We really do appreciate feedback from our customers. I will pass your suggestion regarding the hose back to our engineers & design team for their review. Best regards The Lupe Team
Posted 3 years ago
Excellent suction, extremely powerful! Love how light weight it is. So easy to take apart to use hose and wand. I have to get used to where the power button is ( much lower than where I expect it to be ). Excellent customer service and very fast shipping. This beats my old Dyson by 100% so far. I hope the suction power remains the same over the years. Love having no cord, the battery is small enough to charge in the kitchen cabinet.
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Posted 3 years ago
The vacuum is decent. The suction power is good, it's really easy to use and in upright mode works fairly well. They are some issues however. The portable mode doesn't seem to have as good suction. When using it upright it quite often leaves waste on the floor when switching the vacuum off. It costs a lot for what it is and I'm not sure I could recommend it over a dyson for the cost as I find myself using our 5 year old vacuum as much as this oe.
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Posted 3 years ago
Hi Michael Thank you for taking the time to post your review. We really do appreciate our customers honest feedback. Glad to hear you like the Pure Cordless & the powerful suction. It may be good to just check you have no blockages or any debris stuck in the hose if you are finding waste on the floor. I will however feed all your comments back to our design team Kind regards The Lupe Team
Posted 3 years ago
All good thus far. Easy to assemble out of the box. Excellent suction performance. Battery simple to detach from the main body for charging.
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Posted 3 years ago
Hello Thank you for taking the time to post your review & let us know about your experiences with using the Pure Cordless. We really appreciate feedback from our customers. Best regards The Lupe Team
Posted 3 years ago
A pleasant surprise for a cordless — strikingly elegant (an upright!) and excels at its core purpose (suction power). Was skeptical at first about the modular nature of the system, but it makes sense — all manufacturers should move towards this design style!
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Posted 3 years ago
Hi, Thank you for taking the time to post your review & let us know about your experiences with using the Pure Cordless . We really do appreciate feedback from our customers. Best regards The Lupe Team
Posted 3 years ago
Lupe Technology is rated 4.5 based on 694 reviews