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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
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07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
The Lupe has transformed my idea on what a good vacuum cleaner is, the power is incredible and I can’t rave about this product enough- I am telling all my friends I absolutely love it!
Helpful Report
Posted 3 years ago
Easy ordering. Surprisingly fast shipping. Love the vacuum's light weight, battery powered, great cleaning power, brush roll on/off option, power up and down options, easy find control buttons, great maneuverability. Cordless vacuuming is the future, and the future is now.
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Posted 3 years ago
It’s an amazing vacuum! So light and so easy to use! The only thing that’s slightly inconvenient is that you do need to charge the battery after every use. But I would take that over dealing with a normal vacuum cord any day.
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Posted 3 years ago
Decided to break from years of tradition buying machines from one of Lupe’s main competitors. The technology and design appealed to me so I have gone down the Lupe route. The machine is light. It is powerful ( the collector is always full ) and it is very manoeuvrable. The battery seems to last reasonably well, I say reasonably because I use cordless tools at work and they seem to have a greater runtime for the work they are carrying out. I suppose time will tell. The tools are the only apparent weak point I can identify, the mount spins around on the wand but it’s no biggie. The machine is used on hard floors, rugs and brick flooring which it copes with admirably. We have a hairy dog and a wood burner which create a lot of mess so the machine is used twice a day sometimes and it’s a much easier process than using the competitors machines. So overall chuffed with the Lupe machine.
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Posted 3 years ago
Love the cordless experience, dust suction and containment. Would not go back to a corded vacuum. The Lupe lacks nothing in performance.
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Posted 3 years ago
Love it. Didn’t need to read the instructions
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Posted 3 years ago
This vacuum is literally so powerful and so nice to use that my friend from trying and testing the machine to wanting to have one for himself. The vaccum is just such a beast as It suck up so much dust from my carpet floor which comes to my surprise since I have vacuum right before vacuuming with my old vacuum. I thought it would suck up nothing after that but it managed to pick up even more dirt. 10 out of 5 stars if I can. I can't find/think of any flaws as of yet. Will update when I do
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Posted 3 years ago
Omg this hoover is a game changer! Not only is it so easy and versatile to use, the Performance is truly amazing. We have a big home with mixed hard floors and carpets and managed pretty well with one battery! The Lupe got an unbelievable amount of dust and muck from our carpets and rugs and they all looked totally transformed and vibrant in colour again when we'd finished! The hard floors shone as if they'd been washed! Don't hesitate to buy this new hoover, you won't be disappointed!
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Posted 3 years ago
I am so pleased with our new Lupe vacuum cleaner. The suction is amazing on carpet and hard floors and it charges for long enough to clean the whole house thoroughly. It is also really easy to charge as you can leave the cleaner in the cupboard and just charge the battery unit.
Helpful Report
Posted 3 years ago
The suction is excellent and I like that it's cordless but I find it heavy and not so easy to maneuver, maybe I am not used to upright vacuum yet, will see after few more uses. It's true that the hose retracts right away after pulling it out, it's a struggle to clean corners and edges using the attachments. I would have wanted an extension wand for extra length and an attachment head for hardwood floors if I don't want to use the motorhead
Helpful Report
Posted 3 years ago
Hi there! Thank you for your review & comments: just to let you know, our designers are indeed working on an extendable attachment & I will of course keep a note of your interest when this becomes available. I will also feedback your comments to our design team. Additionally, there is the option of turning off the brush bar when cleaning hard floors and just using the powerful suction. Thank you again The Lupe Team
Posted 3 years ago
The company ambitiously launched their product on Kickstarter after extensive testing, design and re-design. Who would want to support a vacuum manufacturer unless they had something unique that actually improved the quality-of-life for the end customer? The campaign was fully funded and as the company sent updates of their rigous testing, I could understand that they really meant business with this project! I was very excited as I received my package, and the quick click assembly and overall quality of the parts made me understand the cleverness in the design. I put the battery to charge, and looked forward to start it up… BUT to my great disappointment IT WOULDN'T! As I reached out to Customer Service, I have never before experienced a similar level of assistance; replies were quick, understanding and helpful, and the commitment to solve the issue has reinforced my belief and support for the company as well as restored my faith in Customer Service as a concept! A well-deserved shoutout to Oliver in Customer Service for replies within minutes (as the email-conversation grew longer, with a total of 50+ messages back-and-forth, I always had a reply waiting in my inbox within a day). The company as a whole also deserves massive creds for their accomodation in bearing extra costs in fixing the issue. This is an excellent example of how a relatively smaller company truly can follow up the individual customer.
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Posted 3 years ago
I bought into the lupe cordless vacuum through Kickstarter, and generally have been very pleased with it. It certainly sucks up all the very fine dust that seems to coat the Victorian house that we've recently moved into - as well as collect the pet hair which seems to be absolutely everywhere. This initially caused a problem for my wife as all the fur and hair tended to collect around the conical filters which are at the heart of the design: they don't fall to the bottom of the bin when the power is turned off. I figured therefore, that I would help matters by buying a new bin and a spare set of the filters such that rather than spend time emptying the bin and removing the tangle around the filters, it would be easier for her to just remove the bin (complete with filters) and replace it with another complete (clean) set. Whilst the price of the spare parts isn't extortionate, they're not cheap: however, the quality is very good - and lupe do ship their spares orders very rapidly! I'm not sure how they're going to be able to make the vacuum's motor "whine" rather less annoying/irritating than it is - I really hope they can come up with a retro-fitable silencer for their early models. That, and a longer hose would make the lupe a "real belter" of a vacuum cleaner!!
Helpful Report
Posted 3 years ago
Hi John Many thanks for sharing your experiences with using the Pure Cordless. Feed back is very important to us & I will make sure your comments are passed back to our design team. Regarding the longer hose: our engineers are currently working on this & I will make of note of your interest. Best regards The Lupe Team
Posted 3 years ago
So far so good, I am impressed, great suction, Manoeuvrabilityand battery life. Easy to assemble and remove parts for cleaning etc, although I seem to end up with fluff extruding around the foam roller. Anyway minor issue and easily resolved by remomoving hose and sucking up residue. Overall excellent product.
Helpful Report
Posted 3 years ago
Hi there Thank you for reviewing our cleaner & it's great to hear you are impressed! Regarding the fluff on the roller: we do recommend regularly removing the roller to clean & reduce the potential for fluff build up. I've uploaded the graphic on how to do this Best The Lupe Team
Posted 3 years ago
I hated vacuum cleaning because the appliance that my mother had was heavy, huge and generally did not work at all. During my teenage years, I was sweating every sunday morning, fighting with that crap, and promised myself that I will never ever have a vacuum cleaner in my life. Since than I had a weird connection with hovers: generally hated all of them, and basically did not use any because I wanted to avoid hovering so I did not have any carpets or pets at all, and hired a cleaning lady. But as my son started crawling and eating normal food (and many of the bites land on the floor) and covid made sure that the cleaning lady can't enter the house I quickly realised I will need to invest in a proper hover. I wached many videos and after 2 nights it was clear that Lupe has all features I need, so I ordered it. (side note: In my parents house we have 1 vcleaner for carpets, 1 regular one and roughly 6 different stick vacuum cleaners -none of them working properly) My parents thought I am crazy, and they were really excited as well for Lupe, because they did not believe me that this will be a totally different league of v.cleaners. So as Lupe arrived, I quickly assembled it and started vacuuming the carpet that me, and my mother DID vacuum a day before. I WAS LITERALLY SHOCKED, AND MY MOTHER DID NOT BELIEVE HER EYES - NEITHER DID I. The tank was almost full. I actually asked my mother if it is possible that the tank was used before, and someone else's dust remained in it...I could not find any other explanation for the amount of dust... On the first week, I visited all my realtives and vacuumed their whole house, presenting the dust they have, and we were shocked every time. I use Lupe 4-5 times a day, and I LOVE IT. This was the best investment in my household for years, for sure. 5 star product, love it!
Helpful Report
Posted 3 years ago
Short Battery life and poor suction on carpets and stairs. Difficult to clean filter and dust bin. Very noisy.
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Posted 3 years ago
Hi Jatinderpaul I'm so sorry to hear you are experiencing difficulties with the battery life & suction. If you'd like to contact us through our websites 'contact us' page , we can help with troubleshooting & resolve any issues you have with performance. I will of course feed you comments back to our team. Best regards The Lupe Team
Posted 3 years ago
Although perhaps not entirely their fault, Lupe Customer Service were extremely helpful and very quick to replace a HEPA filter which had not arrived in package with other spares ordered. [The packaging box had been torn, and although DHL had taped it up, somehow the small filter wasn't included.]
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Posted 3 years ago
Haven’t found any problems so far
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Posted 3 years ago
We received the Lupe vacuum cleaner a few months ago and have been using it ever since. We have a Dyson full size machine at home as well as Samsung robo vacuum t cleaner. We have a dog whose hair create a challenge for every machine. Ever since we got the Lupe vacuum cleaner we use it the most, it’s power is remarkable, battery life between charges is exceptionally good, and we simply love this machine. It’s design the versatility and the clever and elegant way it shifts between tasks automatically- on parquet floor to carpet to stone etc. it’s a very well designed unit. We had a charger that had a contact issue. We contacted the manufacturer and in no time, no questions asked we got a new charger by currier. Excellent product, neat design and backed by excellent service. We are very happy with our decision. Thank you guys at Lupe !
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Posted 3 years ago
Hi Shay Thank you for taking the time post your review. We really do appreciate our customers letting us know how they find using the Pure Cordless in 'real life' & it's great to hear you love your cleaner! I will be sure to pass you comments back to the team Best regards The Lupe Team
Posted 3 years ago
Best hoover ever! Such a game changer!
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Posted 3 years ago
Works great, a tadd heavy, not too noisy. i only use the more powerful modes with the upholstery heads. Big bin, but having cats, i have to clean out the 1st filter quite frequently, which can get a bit messy. Changing the heads is quite easy ! The delivery to France took a while (Brexit), but customer service tried their best
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Posted 3 years ago
Hi Ines Thank you for taking the time to review our cleaner. Customer feedback is very important to us & I will make sure your comments are fed back to our team here at Lupe Best The Lupe Team
Posted 3 years ago
Lupe Technology is rated 4.5 based on 694 reviews