Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.51

4.5 Rating 1,127 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

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Marks Electrical 1 star review on 17th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service right from start and updated us all the way even deliver drivers updated us and were very helpful and polite thank you so much”

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Posted 5 years ago

“Experience was fine until 1 of the appliances I bought (Sharp Microwave) broke, fresh out of warranty. I contacted after sales and they replied that unfortunately I didn't have Extended warranty (which they never offered) and it's not worth repairing it, so I might as well buy a new one. I have contacted the Brand who told me to go back to the Retailer as there are consumer rights that I can appeal to. I've have no response yet but since their customer service has been mostly unhelpful, I've decided to write a review to make people aware of what might happen.”

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Posted 5 years ago

“Ordered a washer dryer which I placed via the telephone with Jake, who was extremely helpful. Free delivery was much appreciated. Delivery within 2 days+ arrived in the time slot that was offered; + informed of this the evening before. Brilliant!”

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Posted 5 years ago

“Ordered many times over past 5 years always excellent service, fast delivery & knocked some money of with a multiple purchase 👍🏼”

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Posted 5 years ago

“I am not happy with the service at all. The delivery men were very rude and abrupt. The customer service was even worse ( the lady called Georgina- very arrogant woman who doesn’t care about customer satisfaction at all) The products were sold in a misleading way. I will never choose to buy their products in the future.”

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Posted 5 years ago

“Very happy with my purchase - Delivery was on time and delivered by a very pleasant chap named on my delivery confirmation text as Simon Stevenson. Will definitely recommend and will use again. THANK YOU Marks Electrical”

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Posted 5 years ago

“Can only speak as I found. Right product, right price, and good service. Arrived as described and on time. Would recommend to a friend.”

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Posted 5 years ago

“Absolutely shocking false advertising and ripped off to return the item i was duped into purchasing. I would deffo shop eleswhere as there overpriced use false adverts to make items look cheaper.”

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Posted 5 years ago

“My post is not going to be as good as the others. I had a very bad experience with Marks Electrical. Bought the very expensive oven just after Christmas, delivered next day, unfortunately it was faulty. It took few days to get the agreement to exchange for new one. I was informed that the waiting time is 8-14 days. Three weeks later no response. Got in touch with ME to be told that I have to wait another two weeks, two weeks later again- no communication. Rang again to hear that my oven wasn’t ordered till 23.01 - two weeks after the first phone call!!!! Now I have to wait another week... Customer service is very poor, no communication at all!!! That not everything I left feedback on ME website that was never published!!!!! Shocking”

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Posted 5 years ago

“Sorry that I havent used them sooner”

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Posted 5 years ago

“Bought an item, selected delivery date, but due to work commitments, I couldn’t be in to take delivery..... they will not deliver to a safe place, or change delivery address, so your basically stuffed. I contacted customer service via email..... no answer. I phoned customer service on Tuesday, enquiring as to wether It was possible to arrange another delivery date, and was told they’d get back to me..... I heard nothing. I contacted customer service on Wednesday, and spoke with the same woman who told me she’d phone me back that day...... I heard nothing. Today, Thursday, I’ve received a text informing me that my money has been paid back into my account.... minus £50.00! The moral of the story is..... shop at a more reputable store who use a choice courier, as this outfit prey on the publics desire to buy goods cheaper......then after adding the requirement of a signature on receipt its £50.00 in their pocket should you not be in to take delivery..... easy money suckers!!”

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Posted 5 years ago

“Very pleased with service. Rapid delivery and on time. Love my new washing machine. Real value for money”

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Posted 5 years ago

“First time I’ve used Marks but won’t be the last. First class service all the way from ordering to delivery.”

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Posted 5 years ago

“First class in all respects. Our tumble drier was carefully delivered in super fast time by Lee Freer who was very pleasant and helpful. We have purchased goods from Marks Electrical before. It is the best supplier of electrical appliances by far!”

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Posted 5 years ago

“Great service, delivered at set time.”

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Posted 5 years ago

“Fantastic service. Arrived earlier than arranged by polite proffessional guys. Would recommend. Great experience from begining to end.”

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Posted 5 years ago

“Excellent communication. Arrived in timeslot .well happy”

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Posted 5 years ago

“Great product,excellent price,superb service”

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Posted 5 years ago

“Excellent knowledge when speaking to marks electrical about which tumble dryer to purchase. Delivery information & advance notice of time slot so helpful. Delivered on time & a great price. Better than John Lewis.”

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Posted 5 years ago

“Excellent selection of products. We received very good service; the guy that we spoke to was very knowledgeable and helpful without being pushy. The price we paid was competitive with our research to that point. We collected the product there & then and brought it home. We will use them again and recommend them to others.”

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Posted 5 years ago

Marks Electrical is rated 4.5 based on 1,127 reviews