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Monzo Reviews

1.6 Rating 192 Reviews
16 %
of reviewers recommend Monzo
1.6
Based on 192 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
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Monzo 1 star review on 14th January 2025
Jaman Coff
Monzo 3 star review on 7th January 2025
Godfrey
Monzo 1 star review on 23rd December 2024
Natalie Hojati And I Don't Care If They Know.
Monzo 1 star review on 28th September 2024
Kyla Harding
Monzo 1 star review on 28th September 2024
Kyla Harding
Monzo 1 star review on 27th September 2024
Tina Campbell
Monzo 1 star review on 3rd August 2024
Jane
18
Anonymous
Anonymous  // 01/01/2019
I am a huge fan of Monzo and have been a loyal customer for nearly six years. I have never encountered any issues with the bank and have only had positive experiences. From receiving my salary a day early to seamlessly transferring money and resolving disputes, Monzo has consistently exceeded my expectations.
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Posted 1 month ago
Scammers, don’t waste your time and your money it’s all a scam they will take all your money and disappear. I was scammed by those crooks luckily getting my money back was possible with the help of Mr Alfred Bernard kindly contact him through his email address: alfred bernard 799 @ gmail . com, if you are having issues withdrawing your money from your investment broker.
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Posted 1 month ago
Are you a victim of an online investment or has been scammed?Kindly narrate how your Money or Btc was Stole. I guarantee you hundred percent your bitcoin/money can be recovered in total reach out to Email:b__r__u__c__e__n__o__r__a__2__5__4__(A__T)__g__m__a__i__l__.__c__o__m Call them on Whatsapp: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.
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Posted 1 month ago
Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me via email. Specially for last 4 months. I know it can take up to 2 working days. But I have sent so many emails and made calls since Wednesday 13th November as it is an emergency and they are just not responding. The agents on the phone cannot do anything to escalate it. This is bad considering it's a simple task to carry out. I am disappointed. My relatives have accounts with Monzo and will advise them better to close it. Very robotic experience and no personal touch or care towards my needs.
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Posted 2 months ago
They closed my account with no notice whatsoever “for commercial reasons” while I was on holiday with my family. Completely left me in the lurch. They can’t (won’t) give me any further reason and I can’t figure it out unless it was because I was out of the country - the whole reason for using Monzo in the first place - in which case they could have just asked. An appalling way to treat a customer.
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Posted 2 months ago
I'm sharing my experience with the hope of helping others. After falling victim to a devastating crypto scam, I lost $150,000. Despite trying various companies, none were able to assist me. On Aug 20, 2024, I received a call from Anderson, claiming to help me recover unclaimed crypto transactions. However, clicking a link he sent led to another significant loss. Feeling helpless, I discovered ( dorisashley71 (@) gmail. Com.), which had excellent reviews. Desperate for a solution, I contacted them. To my surprise,Doris Ashley successfully recovered my stolen funds within days. If you've been scammed online, don't lose hope. Mrs. Doris Ashley can help, regardless of the platform. Reach out to them for assistance. Email dorisashley71 (@) gmail. Com. WhatsApp+1---(404)--721--56--08
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Posted 2 months ago
The customer service I received was appalling, leaving much to be desired. I was forced to make numerous calls to my insurance company due to a lack of adequate information. I highly recommend avoiding this platform, as I encountered significant difficulties in withdrawing the $55,700 I had deposited, which I hoped would be productive. After reaching out for assistance, I discovered various online accounts linked to A - C - T - I - N - V - S - T - L - T - D. The insights from these testimonials were invaluable in helping me reclaim my entire investment.
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Posted 2 months ago
I had a great experience with Mrs. Doris Ashley Team Recovery. After struggling to get my money back from a fraudulent investment broker, they stepped in and guided me through the recovery process. Their professionalism and expertise made all the difference. I was amazed at how efficiently they managed my case and successfully recovered my lost funds. I highly recommend them to anyone in a similar situation! Contact them for help Email dorisashley71 (@) gmail. Com. WhatsApp+1---(404)--721--56--08
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Posted 2 months ago
Many individuals, including myself, have been misled by a false investment platform, leaving me unable to access my funds. I lost more than $80,000 due to their scam; however, after I submitted a formal complaint to A M D A R K L I M I T E D *** C0M, I was able to reclaim my funds and the profits I had earned.
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Posted 2 months ago
SCAM, AFTER ADVISING ME TO MAKE A HUGE DEPOSIT, NOW NO ANSWER TO MY CALLS OR EMAILS ANYMORE, 88,200$ GONE.. I SAW A REVIEW OF HOW TO GET HELP WITH OLIVIATRADER44 @ GMAIL. COM ON GOOGLE AND I GOT IN CONTACT WITH AND MY MONEY WAS RETRIEVED BACK TO ME. CONTACT THEM THROUGH THEIR WHATSAPP +1 (423) 248-2140 IF YOU NEED HELP TOO
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Posted 2 months ago
If your crypto investment account is locked, compromised, or hacked, I recommend contacting Mrs. Charlotte Scott recovery firm. Last month, I sought their assistance after falling victim to a crypto scam that left me feeling hopeless and helpless. However, they proved me wrong by helping me retrieve the funds that were stuck on the fraudulent website. Losing money to the website was an extremely devastating experience, and I deeply regretted my initial decision to invest. Despite my wife’s initial opposition, I proceeded with the investment in hopes of securing long-term financial support for my family. Unfortunately, I lost a total of £122,000, which came from our family savings. To prevent my wife from discovering the loss, considering she had warned me about potential risks, I reached out to Mrs. Charlotte and her remarkable team.” This turned out to be the best decision I made, as they swiftly recovered my funds within a couple of days. I am grateful for their assistance. You can contact her via Email: charlottescotte24@"gmail ,com WhatsApp: +1—(254)—426—8392
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Posted 2 months ago
This company is a scam, please don't invest with them and stay away from their agents, after they declined my withdrawal I decided to report to the authorities, and I was referred to Mrs. Rose who I contacted her through mail, rose...hoover...90...(at)...Gmail...com, she guided me through the process and within few days, I was able to make my withdrawal and I got it then I transferred the money to my bank account. If you're a victim of scam, trying to get your money back kindly contact her on mail. Email:: r o s e h o o v e r 9 0 (a t) g m a i l . c o m. WhatsApp:: +1 ( 6 6 0 ) 2 3 3 3 1 6 5.
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Posted 2 months ago
Losing a staggering $544,777. Initially, the experience was incredibly distressing as I felt hopeless and overwhelmed. However, I decided to take action and filed a complaint with TheresachinRecovery Inc I was pleasantly surprised by how quickly they responded to my concerns. In less than 96hours, the dedicated team at TheresachinRecovery Inc worked tirelessly to investigate my case and helped recover my lost funds. Their professionalism, expertise, and commitment to customer service made a world of difference during this difficult time. I genuinely appreciate the support and guidance they provided throughout the entire process. Here is their details incase you're having related issues Email:  t  h  e  r  e  s  a  c  h  i  n  1  2  1  2  @  g  m  a  i  l  .  c  o  m Call/whatsapp:  +  1  4  3  5  5  0  0  8  3  0  4
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Posted 2 months ago
Hello am here to give a testimony on how Mrs. Rose Hoover help me recover my money back from this dishonest company, My name is Vivian am from turkey I leave with my family one day I was watching videos online them I saw this company in advertisement because of the profit they offer I quickly open it on chrome and I created an account then I started with the some of $3000 and I made a successful withdrawal of $10,000, and then I deposited $289,950 when it was now time to withdraw my money they keep asking for more, and I keep on paying and paying until they finale froze my account, then I contacted their customer service I never get any response from them this almost led me to my divorce and I was looking for a way to recover my money back I tried so many recovery agent I was scam too, Not until I came across people testifying on how Mrs. rose..hoover..90..(..a..t..)..gmail..com help them recover their money back I never trusted her at first not until she told me me to provide all the evidence about the scam, other recovery agent never ask me to provide this information, after providing the information I didn't hear from her after 72 hours she came to me and told me to check my account, to my surprise I was able to withdraw all my money back, I will kindly recommend you if you are a victim of scam too just like me contact details. WhatsApp:: +1..(..6..6..0..)..2..3..3..3..1..6..5 Email:: r..o..s..e..h..o..o..v..e..r..9..0..(..a..t..)..g..m..a..i..l..c..o..m
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Posted 2 months ago
Title: Monzo Froze My Account and Provided Incorrect Cifas Information I have been a Monzo customer for some time, but my recent experience has been extremely disappointing. Monzo froze my account without clear communication, and the customer service has been painfully slow in addressing my case. They have also reported me to Cifas with incorrect information, which has severely impacted my financial standing. I cannot pay my bills, buy essential goods, or access my funds. Despite reaching out multiple times, I’ve seen no progress from Monzo to resolve the issue in a timely manner. This lack of responsiveness is unacceptable for a bank, especially when people's livelihoods are at stake. I am hoping that Monzo will address this complaint immediately and correct their mistakes, but for now, I advise others to stay away and be cautious
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Posted 2 months ago
If your crypto investment account is locked, compromised, or hacked, I recommend contacting Mrs. Charlotte Scott recovery firm. Last month, I sought their assistance after falling victim to a crypto scam that left me feeling hopeless and helpless. However, they proved me wrong by helping me retrieve the funds that were stuck on the fraudulent website. Losing money to the website was an extremely devastating experience, and I deeply regretted my initial decision to invest. Despite my wife’s initial opposition, I proceeded with the investment in hopes of securing long-term financial support for my family. Unfortunately, I lost a total of £122,000, which came from our family savings. To prevent my wife from discovering the loss, considering she had warned me about potential risks, I reached out to Mrs. Charlotte and her remarkable team.” This turned out to be the best decision I made, as they swiftly recovered my funds within a couple of days. I am grateful for their assistance. You can contact her via Email: charlottescotte24@"gmail ,com WhatsApp: +1—(254)—426—8392
Helpful Report
Posted 2 months ago
I have great news about the best ethical hacking team, Rose Hoover provides easy, fast, and reliable services for all your hacking problems. Just follow the instructions given and you will have a very good experience working with them. I am writing this review because I am thrilled with the top professionals at Rose hoove company. They saved me from financial ruin after I was scammed out of my hard-earned money. They managed to recover all my stolen funds and also helped increase my credit card limits. Rose Hoover is the best and most legitimate hacking team globally because they gave me assured rest of mind, it was very easy to trust them, and their works can't be traced. You can reach out to them via Email - r...o...s...e...h...o...o...v...e...r...9...0...(...a...t...)...g...m...a...i...l...c...o...m WhatsApp:: +1...6...6...0...2...3...3...3...1...6...5.
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Posted 3 months ago
Becoming nothing short of a nightmare after investing with them, I quickly realised that I had been scammed out of a significant amount of money. Despite multiple attempts to contact them and resolve the issue, it became clear that they had no intention of returning my funds.In my search for a solution, I found (dorisashley71 (@) gmail com) that specializes in helping people recover money from fraudulent companies. They were incredibly professional and walked me through the process step by step. With their help, I was able to recover my lost funds, something I didn’t think was possible.This ordeal has made me much more cautious when dealing with online investments. With WhatsApp +1—(404)—721–56–08 I’m just grateful that there was help available when I needed it most.
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Posted 3 months ago
Shoutout to the Rose Hoover team for the professional work they did in handling my case. I'm forever grateful to the team. I have been investing in a binary company based in Amsterdam for over 8 months and I have accumulated a large amount of profits according to my account on the website dashboard. Every single detail about the company looked very legit including the certificates and history but I had no idea they were bots claiming to be real until I initiated a withdrawal and the company wiped off my balance. I received not even a penny so I decided to seek the help of an expert. I was ready to work with a certified expert who understands the rudiment of how it works on the dark web and that was how i came across the Rose Hoover team on trustindex, they are group of ethical experts who has proven to be who they say they are according to several individuals who made use of their services, The helped me retrieve my hard earned money from these fraudulent scheme. I reached out to them via the ( email address : r o s e h o o v e r 9 0 (at) g m a i l . c o m) I got their WhatsApp which can be found below. Best regards. WhatsApp:: +1--6--6--0--2--3--3--3--1--6--5.
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Posted 3 months ago
Worst Banking organisation ever created! Absolutely Moronic systems in place that serve no purpose whatsoever! Absolute waste of time and money! Avoid at all costs!
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Posted 3 months ago
Monzo is rated 1.6 based on 192 reviews