“Shocking service items missing again no sorry no refund I cannot believe you treat your loyal customers like this !!!! Please get your act together !!!!”
“Deceptive pricing again, Morrisons Higher Ince Wigan, three bottles of beer for five pounds, but they slip normal priced beers in with the offer, would not have noticed but only bought three bottles of beer and at the till it was £5,65, I asked how is that possable off the three for five pounds shelves 'of which there are four or more' the assistant said it must be right so she went and had a look, she explained that the offer beers are a yellow label and the normal priced beers are a white label, the yellow label cover most of the shelves but in between there is a small white label with a normal price on it for other beers not in the offer, you dont really see these and they are spread out in various places on the shelves, why not all together and not with the offer beers, and to add to this not stocking the shelves especially the dairy section, started going to lidl and aldi better quality I think”
“New Vegan Range pies pasties and sausage rolls.
Tried the sausage rolls today...
Superb....
Well done Morrisons...
Please keep increasing the Vegan chain..”
“Abysmal company to work for. A proper dictatorship. Say anything out of line and youll be reprimanded for it. A new venture called "pathways" is just a genius name for management bullying people to do what they want because "you've signed up for it". CEO a proper greedy barstool, stripped staff of bonuses, Sunday pay, paid breaks... Meanwhile he takes in roughly £5m a year in bonus payments. Complete hypocrite. All food is cheaply made and charged at high prices, you're better off going to Aldi or lidl at least you get what you pay for.”
“I am not impressed with the new app. There’s hardly any choice and loads of stuff out of stock. I have shopped online for many years with Morrison’s as my favourite. If things don’t improve quickly I won’t be staying with them”
“I wrote to Morrisons Chief Executive, raising the issue of log-broken LPG pumps in Byker, after failing to get a reply from Morrisons Complaints process. I FAILED TO GET A REPLY FROM MORRISONS TO TWO EMAILS SENT TO HIM!!
If the CEO fails to work properly it will follow that the staffs below this rank will also fail to work properly. Morrisons is a shambles, by failing to listen to its customers it displays deep disregard for the public and the consumers who shop at Morrisons. Who can I complain to above the CEO?
Is there a Chairman of the Board or something?”
“Banned. Barred From Every Morrisons Store.
Blocked From All Communications With Morrisons.
More Card Account Stripped Of 201 X £5:00p Vouchers.
A Thoroughly Barbaric Discriminating Company.”
“Online shopping is hopeless due to the amount of out of stock items. Sometimes you can add items to your cart to find they are out of stock when you go to pay. However the item is still instock on the website.”
“Fresh food in Morrisons? Sorry but I do not believe that at all. Fruit never is, bread is normally past bb date (fresh baked that is). Prices throughout store are utterly ludicrous. They seem to go up on a daily basis. Is this company trying to force us away for some strange reason? Maybe they are heading for a store on the moon. At least the moon men will be able to afford their cheese. I hear they like it lots.”
“Absolutely disgusted by how we have been treated. The driver didn't speak a word of English. He rang up to say he couldn't find the address when no one else has had any problems. I told him where to go. He still couldn't do it. 3 other people from Morrisons tried. He was only 2 roads away from getting here at one stage. He then stopped answering his phone to his boss. Now a 9 month pregnant woman and small toddler won't have any food for another 24 hours until they try and redeliver... If they can even find us!”
“Morrisons Rubery Birmingham.
Never have I found it necessary to complain about so many rude and incompetent shop staff, that I found at this Morrisons store. And complaining to store managers who take all my complaints as are not to be serious enough to pursue, as my complaints have to be repeated so often.
Done my shopping in there recently (June 2019) We went into their instore, cafe One of my part of 3 went back into the store to buy something as an after though. She returned to the cafe table with a few bits of shopping clutched in her arms, she had a bag but decided to put shopping into the bag when inside the cafe, up to her really.
Then soon after their rube security guard came up to us all and said to her (my friend)... Staff enquiry, (how odd) Q... did you have your own bag? She paid for her bag at checkout. My frend was distressed. I butted in, is there an allegation of theft here? If not then go away and leave us in peace to enjoy our cafe brought drinks. Security guard seemed to disapprove of me intervening. He had by now caused us all distress and humiliation, showed us up in front of all other customers.
I went to customers services to complain, security guard followed me and my friend, he became very abusive we felt, refering to me as a W***** and a P****. he later denied this and reversed thre matter and blamed me! How odd, it apperas he had a staff witness, but my witness was ignored as irrelevant. It got worse though. No further comments at this time. Disgraceful conduct indeed.”
“My More account was hacked and the thiefs stole £65 from my account I had been saving the points for Xmas as money is very tight. It took customer services over 2 weeks to respond to my anxious e mails and then they said yes the money was stolen, nothing to do with us and you will not be reimbursed. Warning do not use their MORE card. Appalling I will never again spend my money there”
“Morrisons are a shoddy company. On the other hand the staff are, by and large, great, but that is not why I am here. In Dover store I bought a nice piece of sirloin steak but at a price of almost £7. Ok, it was very tasty and lean. Next day I decided to buy another but this time I first went into the Aldi store a few yards away. I found sirloin steak in there right enough. Not only that but I bought two for the price of one in Morrisons. They were just as nice and each one the same size of the Morrisons one. So many people are complaining about Morrisons prices, that I know, one would think they (Morrisons) would try to compete. Deciding to do a check on all the prices of things I buy in the Morrisons store I was not surprised to discover that every single one was cheaper. Not only that but ALL the fresh stuff has since proven to be so much fresher and longer lasting than the Morrisons store. Flowers too are cheaper and quality as good. Not as much choice though. Since installing a bunch of self service checkouts Morrisons have not lowered any prices. This is strange because it means they are no longer paying staff to man them, and costs should be passed over to the customer for using them in the form of a discount. Crazy idea? Not at all. Sooner or later some big chain are going to realise the importance of this.”
