“Avoid making investments in this location. They swiftly gather your funds, but when it is time to retrieve them, they become unresponsive and eventually disappear. I lost around $97,455.80 to this firm. Following a difficult period, I was able to formally submit a complaint with A M D A R K L I M I T E D * C*0*M on google. In just a few days, they aided me in recovering the full amount. I highly recommend their services to those looking to recover their funds”
“Bought a stand which initially turned up with a damaged allen bolt, so was initially unable to put the stand together. Worked round this after receiving no help other than return the whole unit to motea. Once built I found the mounting plate designated for my particular bike was incorrect. I sent pictures and documents to motea showing and describing the issue, only to be sent a bandolier of nuts, bolt and washers. Completely contrary to what was needed. Shambles of a company and support. Website states 24/7 customer support. Incorrect. You get an automated response which I assume covers their 24/7 response. You then have to wait days for a response and even then as I eluded to get the wrong results. Returning the item is a nightmare in itself. Not user friendly. Steer clear of this company at all costs. Reduced prices on their website for a reason.”
“O acquistato da loro uno smontagomme e una bilanciatrice per moto, una super delusione, il materiale che vendono non e adatto nemmeno per togliere la ruota di una cariola, o dovuto fare un sacco di modifiche comprare un altra bilanciatrice e altri 100 euro di pezzi! Fate molta attenzione”
“Appallingly bad
Appallingly bad. I so wish I had read some of these reviews before I ordered. Ordered 2 weeks ago (item in stock) it took a week for it to be dispatched. I contacted them and was given a tracking number - unfortunately that didn’t work for 48 hours. It was promised yesterday so waited in all day. Then at the end of the day it’s been delayed till Monday. Unfortunately that’s too late as it’s needed for Sunday (hence allowing 2 weeks). Customer service is nonexistent. Will not be buying from this company again. Shockingly bad.”
“The knowledge and commitment of LOUDOUIN/COM astonished me. They were there for me when I lost a large sum of money to fraud. Their team's diligence and experience were clear as they carefully examined the situation. I was reassured by their continuous updates and communication. Their specialized tactics, which took into account my specific circumstances, allowed me to recoup my losses and profit within a few days. I heartily endorse LOUDOUIN/COM superb service.”
“I ordered a motorcycle tire changer from Motea. It arrived 5 months later. It was fabricated in China. After 1 use on a rear tire of our Yamaha R1, the welds on the unit broke.. The weld was ~30mm long, but was off location and only held the two parts together over 2mm. I've contacted Motea service 4 times now with only a computer response that is automatically generated asking me if the part does not fit. All I look for is a decent response from a real person. I'd like them to replace the faulty component. I imagine I'll just take it to a weld repair shop and pay them to repair the faulty part. I do believe they are a legitimate company. I honestly thought I lost my money. Their focus on the customer is lacking.”
“This company stole my hard-earned money by deceiving me. To tell the truth, I found it challenging to schedule appointments with several well-known recovery experts in order to receive my money back. Luckily, I got to know l o u d o u i n. I nearly thought I had lost everything before I met them. In a few days, they assisted me in recovering the money I had lost. I strongly suggest that you utilize l o u d o u i n / c o m. If you're facing the same difficulties”
“This email is from moteas customer services when I enquired about my order.
you are obviously eager to start conflicts for no specific reason.
Please try to be calm and collected and stick to objective facts. Of course, you may preach to others your mighty wisdom.
We don't wish to invest time in conversations as such.
The facts related to your orders are simple and clear.
We will not offer any further replies to moralizing messages."
This is one of several insulting emails I received. I genuinely was not rude or antagonist. I think something got lost in translation but this is not the way to respond a customer.”
“Eternally long waiting times but of course the money is collected immediately. Very poor customer service. You wait a long time for answers that you can't do anything with. No noticeable response to improve things. Today I've already been waiting 26 days for my order and I get answers from customer service saying that the parcel is being "specially processed". What the hell is this? I really feel like I've been taken for a complete fool.
All I can say is: Hands off. It's not worth all the trouble, especially as the direct competition can demonstrably do everything much better.
I strongly advise against it. NEVER AGAIN MOTEA.
Translated with DeepL.com (free version)”
“I am very happy with Motea. I ordered crash bars for my Triumph Speedmaster and received my order 7 days after I ordered it. The price was great and I received exactly what I ordered. I will gladly use Motea for any add-on parts I need in the future.”
“Placed my order for crash bars on 12/24/2023. almost 3 months later and I still haven't received them. No communication or updates. I just want to cancel and refund so I can get some crash bars before summer riding. So far looking like I'm out $400. Should have known something was wrong when they don't have a way to communicate directly. Can 't answer any of these following questions as I haven't received my product or refund. Will update if anything happens.”
“Ordered a saddle for an R18 BMW, specified as fitting the bike, it in no way will or can even be made to fit without cutting the frame, there is a spring mount where you are meant to attach the bracket. I emailed to complain and was told "many people customise their bike and then it will fit, it is for custom versions of your bike"
Anything can be made to fit if you are willing to hack something apart?! this does not mean it is "compatible" and therefore should not be listed as such.
Scam company peddling rubbish.”
“I ordered the panniers for my Aprilia Tuareg. Quality is the same as others, fit is great, looks great and arrived at my Nevada home in less than two weeks. I was reluctant with the negative reviews, I am very glad I took the risk.”
“I ordered a con stand for a BMW S1000R, this was ordered on October 16 th ,item still not arrived as yet, phoned and e mailed several times ,I was told it was a customs problem I.e incorrect paper work ,I was then told customs where returning the item to motea Germany, spoke with motea and now they tell me it's a courier problem,they say once the item returns to them they will re ship it using a more reliable courier firm !they do not return emails and won't give out names of who you where dealing with,there advert states fast delivery! I dont call two months and still waiting fast!”
