Myntra Reviews

Name: Myntra
Rating: 1.35

1.4 Rating 188 Reviews

7 %

of reviewers recommend Myntra

Company Reviews

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Metrics

1.4

Based on 188 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 49%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Myntra 1 star review on 10th November 2024

Anonymous

Anonymous // 01/01/2019

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“This product I received with damage... when I talked with customer care, they said we verified it n we checked quality it good... if it's good, then how I get defective product...and main thing is they did not refund it or exchange it... now how much photo n tell them is comes with defected I don't know.. It's a very bad experience with myntra.. In fact, there's customer care and also have seance It's very bad experienced with myntra n it was a birthday gift very bad.and What should I do with a defective shirt It's true... dont worry, I will give it on google...”

Helpful Report

Posted 6 months ago

“Good product delivery and branded products”

Helpful Report

Posted 6 months ago

“I am really disappointed with this app. They just wasted my money. They don't even allowed me to return. 👊🏻👎🏻👎🏻👎🏻👎🏻👎🏻”

Helpful Report

Posted 6 months ago

“MYNTRA IS A FRAUD AND CHEATER IF YOU ARE APPLYING ANY BANK OFFER AND DUE TO ANY REASON (SIZE NOT AVAILABLE, ITEM DAMAGE ETC) THEY WILL EAT UP ALL BANK DISCOUNT FROM OTHER ITEMS ALSO AND WILL NOT GIVE YOU BACK ANY REFUND. MYNTRA IS A CHEATER.... Very very disappointed 👎👎👎”

Helpful Report

Posted 6 months ago

“I ordered Iron from myntra, they delivered a USED N OLD Iron. I immediately ordered for a replacement. Next day the delivery guy turned up, and seing the Iron, REJECTED IT because of its POOR QUALITY and Used. He told me to “contact the customer care” But the customer care people say that we have given it to you after checking the quality. They are not ready to listen to anything.”

Helpful Report

Posted 6 months ago

“I had a bad experience with Myntra. They do not have any authorized person to handle exceptions. Had to lise around 7k. Myntra’s return policy is the worst. Either they have to modify the policy or provide correct descriptions and pictures if the product.”

Helpful Report

Posted 6 months ago

“I have got very bad experience with this product. Because I have ordered 8 in 1 foot kit and they send me different kit. I have received wrong product.which is totally different from the original one. I raised my complaints so many times. And every time they declined my query. I didn't received strong reply from Myntra. They didn't exchange my wrong product. In my opinion, don't buy this product, because it is useless when you don't receive what u want. Very very disappointed 👎👎👎”

Helpful Report

Posted 6 months ago

“I ordered a yellow ladies belt and they sent a brown gets belt. And there is no option to return it. When I go to the return tab, it changes the action to exchange and does not show the product that I actually intended to buy and placed order. Myntra is a prime example of extremely unprofessional and unethical business practices.”

Helpful Report

Posted 6 months ago

“Myntra runs a scam!! They really have problems in servicing customers. Tried ordering 2 pairs of HRX shoes by Hrithik Roshan. The first time they sent me a completely different shoe. After numerous calls and chat exchanges, returned the wrong pair. The second time, they sent me a size 9 in place of size 10. This time , since I was travelling, I was unable to apply for return or exchange. Their customer service clearly told me they cannot do anything about my problem. Well mistakes happen, but when it's repeated, it's very clear that the company is cheating the customers of their hard earned money. They have zero integrity and work ethics. So all of you out there, be very mindful of what you order and from whom. If its MYNTRA, be rest assured you will not receive what you ordered. They reek of fraudulent practices”

Helpful Report

Posted 7 months ago

“Horrible experience first time I have had such an experience with Myntra i ordered size S and received XL Then exchanged it twice and got medium size.dono bar exchange kiya dono bar hi size ka issue hua .”

Helpful Report

Posted 7 months ago

“I have ordered for red chief shoe from myntra. In the ad it was written that every first order should receive a discount of Rs 300. But unfortunately when I tried to apply the coupon code, it didn't work. Moreover there is no direct number to contact myntra, neither an email address exists.”

Helpful Report

Posted 7 months ago

“Sent me cheap pair of shoes instead of the pair I ordered and aren’t processing my return. I have had no issues with Myntra previously but this had made me realise that the site has changed and are screwing customers over for petty profit. 10/10 would not recommend!”

Helpful Report

Posted 7 months ago

“Delivered different products photos also been forwarded asked for exchange & refund but got mail you Delivered correct products with no damage again gave complaint they say we are progressing it looting people's money is not fair very cheap myntra just giving adds to attract people & delivering products if we claimed for refund they will dissappear.....”

Helpful Report

Posted 7 months ago

“Very bad 👎 experience delivered wrong product requested for replacement then got mail your product has been correctly delivered product with no damage..”

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Posted 7 months ago

“I booked the pants two times and it didn't turn out well 👎 I booked hoodie instead of them and got a simple shirt at the same price and if I returned the shirt I didn't get my refund yet.👎👎👎🤬🤬🤬🤬🤬🤬🤬🤬🤬”

Helpful Report

Posted 7 months ago

“Myntra is worst shopping site. After getting a wrong product, I kept on following for months. Nothing has been done by the company except saying sorry.”

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Posted 7 months ago

“They have blocked my account and they are not allowing me to use my money in credit and they are not refunding as well .its been 10 days. Don’t trust Myntra ever guys it’s a grave mistake to have myntra credits trusting them .”

Helpful Report

Posted 7 months ago

“Myntra are frauds,While ordering,these people are providing every possibilities to grab the customer.But once we have placed the order & incase they deliver the wrong product then no customer executive is there to help it out.Even in app there is no option where we people can raise problem.Most of the time they are delivering the wrong product & looting the money only. Worst worst worst👎”

Helpful Report

Posted 7 months ago

“Very bad platform. When I went to purchase a product there were many options to choose but when I bought one but due to size issue when wanted to exchange or return they were unlimited hurdles like size not available, payment issues etc. I would suggest not to buy anything 4m myntra.”

Helpful Report

Posted 7 months ago

“i placed a return request, where the product was picked by the agent. the status is still "out for pickup". no response from myntra on the issue. and no action taken by myntra against the delivery partner..... pathetic services Myntra...”

Helpful Report

Posted 7 months ago

Myntra is rated 1.4 based on 188 reviews