National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 11,335 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 11,335 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 19th December 2024

923

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery”

Helpful Report

Posted 1 month ago

“My good friend recommended National Mattress to me. I was obviously skeptical at first because I have never heard of this retailer before. But my friend is a very savvy and picky consumer. He researches everything before making a decision. So I gave it a go because National Mattress has an excellent selection of boxsprings and bunkie boards. I love bunkie boards and nobody carries them. I ended up ordering a Queen and King Split bunkie boards plus a Serta Foam Queen mattress for a fantastic price. Okay, now onto to the delivery which once again I am skeptical. But I was blown away by how efficient and precise their delivery system is. There are constant and up to date reminders regarding status etc. And on the day of the delivery, the driver even called me to tell me he is on his way and you are provided with live GPS tracking of the delivery truck. It is like using Uber of Lyft and knowing when your driver is arriving. This is a game changer. I really like it. The products were deliverred and set up in my house with care and I am a happy customer. A++ experience here all the way from start to finish.”

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Posted 1 month ago

“We bought a great mattress from National and the showroom had all of them to try. Quick shipping and excellent pricing”

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Posted 1 month ago

“I needed a mattress last minute 7:45 and the store closed at 8:00, I called and they waited for me. I was able to get what I was looking for and take it with me that night. Very proffesional and cutious employees. Kitchener Ontario location comes highly reccomended.”

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Posted 1 month ago

“Everything went well during my purchase”

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Posted 1 month ago

“The salesman was knowledgeable polite and efficient.”

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Posted 1 month ago

“Went in person to try out the mattress at the Markham location. They were extremely helpful/ informative and allowed me to explore all the options without pressure. I didn’t end up purchasing in store but did so online later that night. The deliver went smooth as well! Thanks again.”

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Posted 1 month ago

“Huge variety of mattresses! The staff is friendly and they give you time and space to make your own decision.”

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Posted 1 month ago

“Very satisfied wid service”

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Posted 1 month ago

“Thank you for great service. It is the third time I have bought from National Mattress, and will again in the future Many thanks.”

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Posted 1 month ago

“Super convenient. Great quality. Professional and quick delivery.”

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Posted 1 month ago

“It was my first time visiting your store on Dundas St in Mississauga. What I found definitely led me to my decision to purchase there. Everyone from front desk to the staff on floor were so helpful with such good temperament. I was encuraged to lie on the mattress to ensure my comfort. I found them not pushy, yet informative and they were able to answer all my questions and work with me on my measurement requirements. When I placed my order on November 5, everything was explained to me regarding changes to my mattress if not satisfied. Even after I placed the order and got home, I re-measured and called in a change to my boxspring size and once more, no hesitation for that change and immediately sent the invoice. I would rate you the best in customer satisfaction and would most definitely recommend you to my familym friends, neighbours or whomever is looking to make a purchase. I was also impressed with the explanation on quality of sheets you sell. Keep up your good work and you will always stay in business!”

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Posted 1 month ago

“I visited the outlet near Mississauga. The associates were really helpful ful and you will be given ample of time to test the mattresses by sleeping them on which impresses me and this will help us know the best fit for you and all this with a reasonable price,warranty and support”

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Posted 1 month ago

“As a new immigrant from South Africa, National Mattress stepped up to the plate and delivered a great service in getting us settled into our new life in Canada. Thank you guys.”

National Mattress 5 star review on 7th November 2024

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Posted 1 month ago

“I got to choose my delivery date, and they phoned when en route.”

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Posted 1 month ago

“Thank you for the professionalism you showed even in my frustration with having to exchange our new mattress for a different one. It really made a difference and your kindness will not be forgotten!”

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Posted 1 month ago

“Great experience at the Victoria Street outlet. Had an opportunity to try out the mattresses before we settled on the one we wanted.”

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Posted 1 month ago

“Very good service and on time for delivery. Very friendly”

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Posted 1 month ago

“Great options and deals to choose from, amazing staff to assist, and quality products overall, we have purchased about 5 mattresses so far.”

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Posted 1 month ago

“I was hoping the company would be what it was. I badly needed a mattress Queen size. I visited several stores around but the pricing was crazy and the sales people obnoxious with their chic appearance and pushing to a more expensive selection. At National Mattress they showed me the non glamorous room and I tried every mattress, found what I needed, the guy came back asking if I needed something and that was it. Pricing is affordable. Very easy service which is the part that blows me away.”

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Posted 1 month ago

National Mattress is rated 4.8 based on 11,335 reviews