Nordstrom Reviews

1.6 Rating 201 Reviews

13 %

of reviewers recommend Nordstrom

1.6

Based on 201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Nordstrom deliver? How long does Nordstrom take to deliver? Does Nordstrom deliver on time? How is accuracy and good condition of items delivered by Nordstrom?

Returns

How is Nordstrom returns process?

Customer Service

How can I contact Nordstrom? How quickly does Nordstrom resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Nordstrom.

Visit Website

Phone:

ph:+1-319-846-4140

Email:

kate.detoye@nordstrom.com

Got a Question?

Ask a question regarding Nordstrom

What's your name?

What's your email adress?

We purchased on !/21/25 3 items from AST* reasonable Nordstrom and were charged $117.58 on my debit card.we never received any merchandise. Still waiting for any word.

Helpful Report

Asked by Diane Preijers (1 month ago)

How do I cancel my order from Nordstrom? Answer = You can't. Literally.

Helpful Report

Asked by Eric (6 years ago)

agree! ! ! ! ! ! ! ! ! ! !

Helpful Report

Answered by churu (5 years ago)