“I was searching for Candy Legos, feeling nostalgic for the candy toy bricks from my childhood. Not only was the price right (1 pound bag for $9.99 plus shipping) but it arrived within two days, fresh quality, and with almost no broken bricks from shipment! Very pleased with this website and I will definitely order from them again when I want to find niche candies or treats.”
“I love the products. My friend is a long time customer and sent me a referral so I could get $20.00 off my order. I ordered enough that I qualified for the $20 off and free shipping. The day after I placed my order, I received an email stating I needed to contact nuts.com about my billing address. I did and then they tried to bill me without the $20.00 off. Got that straightened out. Then they charged me shipping! I said I ordered enough for free shipping. They said, "well that was yesterday, this is today." I cancelled my order because they refused to honor their advertising. So nuts com lost me as a repeat customer and my friend who won't order from them now! They lost 2 good customers because of shipping charges!”
“They harassed with emails. They said they sent 2 emails regarding automatic reorder. Because of the garage of emails I stopped opening them. I got a delivery and I called to say I didn’t reorder and I want a credit card refund. Now I have to pay to send the order back The nuts are not worth their no sense. Stay away and purchase fro
A different source”
“I placed an order 05/07/24 for my sister
as a gift for Mother’s Day when I received my email none of the order /items were correct. I immediately sent an email and was told they ship faster then lightning and there is nothing they can do!
Now my sister is stuck with things she doesn’t like or eat!”
“Maybe it's just me but I figured a company that is called nuts.com would offer better quality products. I've ordered from them before; nuts were good, not great. My last order (& it really IS my LAST order for nuts) was awful. The only ones not awful were raw pumpkin seeds and raw sunflower seeds but I don't see how they could screw those up anyway. The cashews were the worst; Walmart has better. Brazil nuts also terrible. There's zero consistency; there might be one nice nut and a bunch are over roasted or deformed. Doesn't seem to be any quality control. They're very heavy on the marketing, which I hate. Just because I ordered something, I don't believe they should have the right to bombard me with "sale" emails. I've bought dried apples from them before; they were good. I'm just done with them.”
“Received as a gift by Nuts that were raunchy,smelled audul and stale box of nuts via Amazon. I got the excuse Amazon tends to do that. Totally unacceptable. Customer service would not relinquish formal names. Instead initially offered me a 25% discount on the next order. Company after short of assisting for a replacement to myself and the sender, I was sent a package that was a nibble compared to the initial 12 varieties of different nuts. Great customer service did not work with me and for a major company, a major disappointment”
“I had a bad reaction to the banana chips. I almost couldn't breathe. I felt they wouldn't help me. So I threw them out. I ordered powders the first batch was fine. The second batch the cherry powder had big clumps in it. CS told me put hot water on it. I said no I'll ruin the powder. Then she said send me a picture of the clumps. I did and no response so far. If you want to throw money out the window buy from this company.”
“Placed an order and received the shipment quickly, but the product was not good. I was looking forward to the Jordan Almonds but when i tried them i was totally shocked, they had no taste no sweetness and the almonds were dry and hard Also got cashew, trail mix and mixed nuts, So far it's been disappointing. Called to complain about the terrible Jordan Almonds and am expecting a refund for those. The cashews are just ok and the others i haven't tried yet.”
“Very disappointed. So much residue on the nuts I had to stiff them 3 times to get them edible looking. The shelled sunflower seeds are stale. The lemon cookies are good though.”
“Order num 17486061 1 pound Bing cherries, licorice drops,banana chips and gummy character mix. Was to arrive Fri 12th. Arrived today. Cherries are delicious. Very pleased. Will order again. !.”
“Best customer service ever ! I had some issues about my orders, emailed them and they responded 10 in minutes , they even gave me credit back to my account with them ( I didn’t even ask them for refund) I definitely will buy nuts and dried fruits from this company from now on. By the way, their dried fruits are delicious and affordable. I was a big fan of Sunmaid but they are kind of overpriced and not as good as Nuts.com products. I definitely recommend this company.”
“The organic goji berries are unfortunately sourced from China . The state of CA posts a warning label speaking to the possible presence of heavy metals , lead and cadmium. Also NIH concurs while also including possible presence of unsafe pesticides. In my estimation, it is irresponsible to sell this product especially since goji berries are also grown in the USA and free from above safety concerns.”
“That's dot com advertising is a scam. If you notice, they have displayed pages on Yahoo et cetera, advertising a certain price for. a product. Yet when you go to their site, the price is two or $3 more. This is consistent. I have reported it to nuts.com and they have done nothing about it.”
“ordered Apple Cider Vinegar powder from their website to take with me when I'm traveling because I can't take the liquid Apple Cider with me. When I arrived to my destination I found out that the 2 LB of Apple Cidet Vinegar which I ordered were rice flour not Apple Cider Vinegar. I know they probably won't refund me for their mistake because more than 14 days passed since I placed this order. I wanted to be ready early for my trip but now I was left disappointed with 2 bags of expensive useless rice flour that I’m going to throw in the trash.
What a disappointed experience as I needed that Apple cider urgently for my trip”
“Lost order. They told me to "watch for the truck". I told them to wait another couple days to see if parcel comes before resending. They resent and was received. I just about hate this company and their service. Have asked repeatedly to remove me from their database. No luck. Daily ad emails and never with an unsubscribe link. Horrible company.”
