Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.43

“Open Door was the best experience I have ever had selling a house. It was so fast and closing was so easy on a video call. Thank you Alex and everyone else involved. You are 5 stars all the way!”

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Posted 2 months ago

“Open Door has proven to me as a real estate professional for 9.5 years how crooked and dishonest as I have defended them to not be. They have spoken bought wanting up work with agents and do what’s right. I now know they are not what they preach and I will not use them at all cost and street any client away from them I am able. I will never recommend them to anyone.”

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Posted 2 months ago

“I decided to sell my house to Opendoor because I had a short timeframe and saw their numerous advertisements. The process started off great. A representative called me and asked several questions about the property and did a video walk thru. She also scheduled an in-person inspection. They gave me a range of what they expected to offer. There was a $40,000 difference between the bottom and top of the range. A representative came to the house, and took numerous pictures. A few days later, they gave me a final offer which was $300 above the bottom of the range, and WELL below market value. Then they estimated roughly $14,000 for repairs and 5% commission which would be taken off the final price. The offer was low, but, because of my timeframe, I decided to accept the offer and signed their contract. I went with the title company they suggested (Fidelity Residential Solutions). I provided all the paperwork they requested immediately anytime I was asked and we set a closing date which I could change at any time. A few weeks later, I contacted my representative to inquire about changing the closing date by a few days because my apartment would not be ready until the day we were scheduled to close. I received no response. Just about two weeks before the scheduled closing. Opendoor left me a voicemail saying they cancelled the contract because they have concerns about being able to resell the house. The contract included a 10 day due diligence period but Opendoor cancelled more than 10 days after the contract was signed. They breached the contract. I informed them of this and told them to send me the escrow deposit. It has been over two weeks and they will not respond to any contact I make with them. I will be taking them to court for breach of contract. I would never do business with them. Looking at their reviews, it is clear that I am not the only one who has had significant problems with them. Within minutes of posting reviews on other sites, Opendoor's Dispute Resolution department sent me an email. The representative eventually told me that the attorney will contact me and they will send me the deposit. I have been told three times in three weeks that the attorney will contact me, but they haven't. It had also been over two weeks since the representative said they will send me a check and nothing!”

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Posted 3 months ago

“Opendoor owned the home and after buyer spent money on inspections, Opendoor would not do the 4 point repairs. What a waste of time and money for my buyer. You would think that instead of putting lipstick on a home they would make sure it was incurable for a buyer first. I will not work with Ooendoor in the future.”

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Posted 3 months ago

“This is nothing other than selling at a low ball offer, NOT MARKET VALUE! They charge a “5% fee” So you are in essence paying a realtor fee, then they over estimate their “repairs” deduct that from their “Offer”…..deduct all of that and give you their low ball offer ! DO YOURSELF A FAVOR JUST GET YOURSELF A REALTOR! At least you won’t have to jump through hoops and you will actually have someone on your side!”

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Posted 3 months ago

We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at resolution@opendoor.com. Please provide the property address and a copy of your original review.

Posted 3 months ago

“RUN!!! Don't waste your time! Bait and hook. Followed by a lack of communication and honesty. Unscrupulous company. I wouldn't have left any stars if I could have written the review without it. The good reviews must come from their friends and family.”

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Posted 3 months ago

We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at resolution@opendoor.com. Please provide the property address and a copy of your original review.

Posted 3 months ago

“Notice how they tell you nothing at all on their website. Nothing but fill in the blanks. Then steal all your info, then tell you the truth when you have already given them your info...Bait and Switch. That when they say "Oh, we forgot to mention we don't buy home with large property acreage.”

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Posted 3 months ago

“This company is run by incompetent cowards.”

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Posted 3 months ago

We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at resolution@opendoor.com. Please provide the property address and a copy of your original review.

Posted 3 months ago

“They completely lowballed me. They offered 50k below market value on my property it's nothing but insulting and predatory”

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Posted 4 months ago

We always strive to provide a stress-free, positive experience with Opendoor. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at resolution@opendoor.com. Please provide the property address and a copy of your original review.

Posted 4 months ago

“Buying from Opendoor is a nightmare. Very odd tactics and support throughout the whole process. They have no care in the world or sense of urgency to assist or be willing. I am pretty sure they pay for their reviews or use bots. You end up working for multiple different agents who are rude or unmotivated. The decide they dont want to pay your agent fees and will force you to use your closing cost credit towards that. Do yourself a favor and go the old fashioned route. Work with someone with passion and character.”

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Posted 4 months ago

Thank you for taking the time to provide feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. Can you please email us at resolution@opendoor.com and provide us with the property you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further? No requirement to do so and thank you again for your time and feedback.

Posted 4 months ago

“Low offers high fees unexplainable repair cost line item direct response from opendoor representative, on fully paid solar system with over 20 years of warranty left. "... Opendoor does not value solar panels for the cash offer...." when asked why.... no answer.”

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Posted 5 months ago

“Bait and switch big time. The final offer came in 30% lower than the preliminary offer. Big waste of time and effort”

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Posted 6 months ago

“Opendoor told my buyer if they didn't use a realtor (me) that they would come down on the price! Thanks Opendoor!”

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Posted 6 months ago

“They will take advantage. I tracked the home I sold and they profited over $40k from what they offered. Do not sell with them. Beef or virtues keep your home with a traditional realtor and keep your hard earned money to yourself. They took me to the cleaners. Lesson learned”

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Posted 6 months ago

“Buying a house from open door is pretty good. Selling your house you purchase from Opendoor they will try to rob you. I’m trying to sell my place I got from open door and they are very dishonest blood suckers. 4-8-2024”

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Posted 7 months ago

“Open door is a damn joke. They came and appraised my house for 317000. Their initial price offer was 400200. On top of the 317000 they also said my house needed 48000 in repairs, it was completely remodeled within the last 3years. I recently (the same day as their appraiser came out) have had 3 cash offers that would give me 355000 cash with no service fees or closing as is. Opendoor is a joke and would do business with anyone else other than them”

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Posted 7 months ago

“I did a zoom walk through with Opendoor and then an inspector came out to my house and walked around with me. My house is near Tucson, AZ where tile roof homes are common. My house is 35 years old and has the original tile roof with no leaks. My whole house (2 story home) AC unit is about 14 years old and I just replaced the 2 stage motor on it 3 years ago. The AC is working perfectly as it was serviced at that time also. The offer came back to me as much lower than the current market price and then subtracting almost 40K for a new roof and AC unit. If you want to subtract that expense from a 40K higher offer that would be closer to market value, or if the offer included the replacement costs in it, it might be more reasonable but not the low offer and subtracting 40K in unnecessary replacements.”

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Posted 7 months ago

Brian, Thank you for taking the time to provide your feedback. We appreciate the ability to look into your feedback to see what opportunities we have to provide better experiences for our customers moving forward. If you have anything additional you would like to share you are welcome to email us at resolution@opendoor.com. Thanks again for your time and we wish you the absolute best with your listing experience. Respectfully, Opendoor

Posted 7 months ago

“Please only use if you are desperate!! My home only needed 794.00 in repairs!! The value of my home is around 290000 the offered 255700 minus over 12000 in fees plus 794.00 in repairs which the amount would have dropped to 240000 nope that is me giving you my home for free. What is a service fee for I don’t understand that at all!!! Never see a service fee that high!! They making money from you and getting double back!! Not for me ever!!!”

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Posted 7 months ago

“Beware of their deceptive practice. Their preliminary offer was very attractive but then after we opened our house to show them they told us they cannot give us an offer with a reason that can be determined ahead of our showing (nothing to do with our house). It seems that they just want to come to our house to gather information for their database. Fortunately, we were alerted and refused to do the video recording(a staff came to take pictures with our guidance instead) as we are still living there. We feel lucky when compared with the suffering of so many reviewers who were actually given the final offer by Opendoor.”

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Posted 8 months ago

Thank you for providing feedback about your experience. We would appreciate the opportunity to learn more about your specific experience if you are willing to share. Please email us at resolution@opendoor.com with additional details such as the property address and we will look into this further and get back to you with a response. Respectfully, Opendoor Team

Posted 8 months ago

“I feel that this company wants to rip off consumers with the BS fees and repair costs. 1. A convenience fee of $14,300 is a none sense 2. The repair cost of $17,592 is insane, I feel like they want to remodel the house with me paying for it. 3. Closing cost- is buyers' resp, not sellers. Do not sell your home to companies like this.”

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Posted 8 months ago

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