oyegifts Reviews

Name: oyegifts
Rating: 3.23

3.2 Rating 217 Reviews

55 %

of reviewers recommend oyegifts

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3.2

Based on 217 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5

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oyegifts 1 star review on 26th October 2024

Anonymous

oyegifts 1 star review on 24th July 2024

Supritha

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OyeGifts.com is a farce. I do not know who is owner is but I guess they are least bothered about the customers or the service being provided. I got hostile calls from them instead. I placed an order of cake, flowers and bamboo plant to be delivered yesterday for my dad’s birthday. After trying to repeatedly get in touch with them for an hour over their listed phone and chat and having received no response, I wrote a google review. Within 5 minutes of me writing the review, my order was delivered ‘partially’ - just the cake and flowers and what followed was horrific. A guy called me and instead of trying to understand or ask the reason of my review, he questioned me how dare I write a review and on what basis. And when I told him there was no response from their side and that my order is still partially delivered, he demanded that I return the entire order since I had already written a review. When I objected to that, he said that he would not deliver the pending order and will not process any refund for the same. I was aghast at the response. This person harassed me by calling me repeatedly and I had to switch off my phone. They have still withheld my money. No refund yet. Today they mailed me saying my order is delivered. When I responded by giving them the number of the person calling me, I got a mail response from the same person saying that instead of waiting for my delivery within the slot and using call support, I ‘got impatient and started writing here and there’. My order was indeed on time but it was partial, you cannot reach their team over call support, and they still have not even refunded my money.”

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Posted 5 years ago

“I had very bad experience with this company. I ordered gift in June 2019 the gift was not delivered and so far they did not refund my money. They are not answering my mails and very bad experience with online chat as well. Found totally bad.”

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Posted 5 years ago

“I cannot put negative stars here therefore I give one star. I ordered a gift in June 2019, I had very bad experience with them. No gift was delivered and never refund the money.”

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Posted 5 years ago

“I placed an order for karwa chauth 3 days before the event . But on the date of karwa chauth oye send me an email that they can deliver this order as according to them my address was outskirt area. Where as it is not outskirt area so many time i use to send my gifts. Atter that i have send so many email to oyegifts to my return money which was the amount of more then 3000 ruppe . But they do not even manner to respond my email. And i am still waiting for my refund.”

Helpful Report

Posted 5 years ago

“I sent a gift for my friend through this site and it was such a bad delivery in mathura. The bamboo plant was having hardly any leaf . While what I ordered was two layered bamboo. Delivered was only single layered”

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Posted 5 years ago

“Chocolate box was broken with expired chocolates. Kaju Burfi was from Aggarwal Sweets which was again not in good shape. The only positive point was they delivered on time as promised. Will not shop again, neither recommend this site to anyone. Thanks, Transaction ID: 000011781”

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Posted 5 years ago

“It didnt deliver on time.... not even respond to your query or calls..... worst site.....”

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Posted 5 years ago

“On final day they sent a message that they cannot deliver the item since the delivery address is too far from their outlet. delivery location is Hyderabad which is on their list for next day delivery. Make sure before ordering that you are living in the next door of their outlet!!”

Helpful Report

Posted 5 years ago

“Experience 1: Order a valentines day gift a week before the day, was supposed to be delivered before 9 pm, was delivered at 11pm by a drunk guy and the flowers were withered and spoiled beyond repair. Informed the customer support but no apology. Experience 2: Ordered a Mothers day gift, received a message on the day of the delivery abut not being able to deliver and will be delivered next day. Contacted the support next day about the status, got a reply "Not delivered, refund". Such an unprofessional behavior is unprecedented. I am not even sure there would be refund processed since it was paid in foreign currency. Please avoid the company.”

Helpful Report

Posted 5 years ago

“Never ever order from this site. The support team is pathetic, they only have one word to say 'Out for delivery'. My time time slot is 12pm-5pm, after repeated msgs to the chat support this delivery guy called at 5pm and dint even start from their office. They will not deliver it in the specified time slots. Contact number they provide will be switched off, u cannot track, cannot get in touch with them for any updates.”

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Posted 5 years ago

“Pathetic Customer handling,”

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Posted 5 years ago

“I ordered a teddy and roses for valentines day. Included a celebrations pack to that. The teddy and roses were in good condition but the celebrations pack was missing. I hope they deliver what they promise, if so, I would be a repeat customer”

Helpful Report

Posted 5 years ago

“Don't order anything from here. They are quite irresponsible about delivery. I have ordered this heart shape roses with cake and it supposed to be delivered at 9-1pm. They delivered it at 9 pm on Valentine day. Roses were completely decayed and they forgot the cake. When I asked why they didn't deliver the cake, the answer I got was we forgot it at our bakery and it's not a birthday so we'll deliver it later. Seriously who the hell are you to decide that it will be fine if it's not a birthday? When I tried to contact them nobody answer.”

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Posted 5 years ago

“Is there any zero star review option ?, Very bad service and my surprise plan was ruined very bad and I regretted choosing oyegift, I never recommend this to anyone. If you still choose it. Best of luck, your are in trouble.”

Helpful Report

Posted 5 years ago

“Pathetic customer service, the time slots are not adhered to and the staff in the call centre is very very rude and manner-less.......”

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Posted 6 years ago

“First of all the gift was delivered too late. Second thing we do not have information of whereabouts of the booked gift. Third point the customer support number never answers.”

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Posted 6 years ago

“Pathetic customer service. I paid for a good luck bamboo to be delivered in a glass planter. The cost was three times as is but the worst part, it arrived without the glass planter and in a cheap plastic bag. I have been emailing them and trying to contact them but to no effect, still awaiting a reply. I wrote a review on their website which of course doesn't show up as it wasn't positive so must not have passed their review moderation! Really wouldn't recommend it.”

Helpful Report

Posted 6 years ago

“One star is only because zero stars is not an option. I would not advise anyone to use this service. Customer care is terrible and I suspect that the reviews below are fake. I ordered this birthday gift in August 2018, by today it has still not arrived. The issues began at the ordering stage. I ordered a gift from Toronto (where I live). My friend was living in Delhi for a couple of months and was based at a hotel. When placing the order, they required a phone number. I gave my Toronto number. I received an email saying that they needed a local number for delivery but I wanted to surprise my friend. Reluctantly I gave the hotel phone number, hoping they could just coordinate with the hotel so my friend could be surprised. Anyway, for some reason - their customer service is so poor they were not able to give me an actual reason - they had some kind of issue for delivery. I went back and forth with their rude customer service staff for days asking what I could do to resolve this issue. They had no solutions. I offered them a different address so somebody else could receive the gift instead. By this time my friend's birthday had passed and it was already too late. After giving the alternate address, oye still failed to deliver. On 20th September they told me the gift had been delivered when it had not been. My friend has received nothing and I have not been given a refund. I have been asking for clarification for two weeks and they have not given any response. Now I am left with leaving negative reviews, which I will do on every site possible because I want to warn anybody against using this terrible service. I will keep posting these reviews until I am given a full refund and compensated for the time and energy that has been wasted on this.”

Helpful Report

Posted 6 years ago

oyegifts is rated 3.2 based on 217 reviews