“The lack of communication is the problem I have with palmetto state armory. You buy something it ships quickly, well not so much lately. After contacting trying to talk them, that's a joke. I will not spend money with them anymore. I'll take my business somewhere else. So they lost this customer. Work on your Communication skills.”
“I recently was having issues with locating my FFL on the FFL Locator on your website. I sent in a message requesting assistance and a customer service representative named Laura returned my message. She told me exactly what I needed to do to have my FFL Holder do and my FFL followed her instructions and now I am able to purchase the firearms that I have been wanting to buy, but I could not get it to locate my FFL, but through Laura’s detailed instructions I was able to get my FFL listed into your database and now I can make the purchases I have been wanted to make. Laura is a credit to your organization and a large reason that I will continue coming back to Palmetto State for all of my gun needs.”
“So they are saying that the prices are slashed and putting the price everyone on the web have. How are you going to charge 92.99 for 200 rounds of 17hmr and then say they are on sale for 64.99? That is the original price. For 50 rounds you say the price is slashed from 23$ to 15. 15$ is the price everywhere. Canik TTI combat is 950$. Y’all saying it’s 1199 without the red dot and selling it for 899 with a 10 round mag. These come with an 18 round and a 20 round. Not sure if you have a kid pricing these and telling them to just have fun but your website is all out of wack now. Not sure what happened.”
“Overall good products at decent prices.
But, multiple times they have shipped to my billing address instead of my default shipping address, delaying my package and causing issues.”
“Ordered a box of .45 ammunition last week. Took twice as long to arrive. Outer box looks like it was made from a bigger box. Cardboard was old and completely covered in tape. The actual ammo box inside was scuffed and worn. That box had broken open and half of the rounds were rattling around loose inside the main shipping box.”
“Still NOT happy that PSA won't ship firearms to NJ. However, I did place an order for magazines from them and immediately after submitting forgot I needed to add other items. Tried to cancel my order and Melissa helped get that done for me, so I'm thankful for the great customer support provided!”
“Item description was wrong. CS says always read the description, in store they say to look at the picture. I'm still confused to which one SHOULD be right. What I received looked like the picture? It's confusing, both store and CS should be on the same page. I've never had an issue with PSA or PSA products.”
“My only regret is not buying two. A wonderful piece of craftsmanship, for a 35 year old pistol it was in great shape! A bit of holster wear, but excellent otherwise. 1/8th in take up in single action, maybe 6lbs, no hiccups with the first 100 aac fmjs; and nice patterns at 10yrds. As a lefty this is the most cost effective metal framed pistol I’ve found, and I couldn’t be more pleased with the purchase. Again, buy two; they’re beautiful in every variation.”
“She looked into the specs along with me to verify that the hand guard I want to install will fit the weapon I have purchased and she was amazing also very patient. PSA is awesome even though I’m waiting on my AR very excited.”
“Sorry to hear you didn't back the product you sold me. Because you're not the mfgr. It's OK I had purchased. I'll have it fixed by the mfgr. But I'll be using another business to purchase my weapons. Thanks”
“I had to get my order re shipped and customer service told me it was on the way last week and it would be here Monday now it's been two weeks and they say they still haven't shipped it because it's pending for no reason it's already been payed for, the ffl dealer is one of there known ones, and the only thing needs is a new label and to be sent smh...come on maaan!”
