“Conflicting information regarding delivery. Supposed to deliver 5 days ago still waiting for parcel. Requested to deliver to local post office. Even that has failed.”
“Useless Company - I've never had a good experience with them.
Most recently I stated on my parcel to leave around the back of the house (easily accessible) if I wasn't in. I wasn't in so they dropped it off at the Post Office instead. WHY?!”
“Got a text saying that it would be delivered today. Waited in all day and nothing came. Looked on parcelforce tracking and it hasn't even arrived at the depot yet. Why was I told it would be delivered if they don't even have it loaded on the van yet? They are honestly the worst delivery company going.”
“I am still shocked and dissapointed with Parcel Force and their driver who collected my parcel on June 22nd and didn’t scan it, I have no proof I sent it - just one witness who has seen him with my parcel. I believe it is a crime! Driver first phoned the house with a question can he collect the parcel. By mistake he was told there is no parcel. He put in the system info - parcel not available to collect. After few phone calls to their customer service and talking about misunderstanding that took place driver showed up and collected my parcel. But he didn’t change the status... and my parcel is gone... I lost all my personal belongings, I think this my worst experience with any logistic company. Is there anyone who had similar problem - In Cumbria? Please share! It was a crime for me!”
“I was meant to be waiting one day for parcel force to come and pick some parcels up that I am sending away and I have been waiting nearly one week very poor service”
“Delivery showed on tracking to be due between 12.30pm and 1.30pm.
After waiting till 6pm called to investigate.
Was told the delivery guy had been overloaded by 40 parcels and had to return them to the depo with no delivery attempted on any of those extra parcels.
WHAT IS THE POINT OF THIS?
They must know those parcels won't be getting delivered.
I would prefer to be told straight it will be the next day due to staffing levels or whatever their logic for this was, rather than sit around wasting a day off.
I would rather eat my own innards with a rusty spoon than use these jokers again.”
“im thinking, the company cant be bad across the whole nation for no reason.
its got to be the managements attitude towards the workers. most probably low
grade pay and a dead end future.I have just waited over two weeks for a next day delivery. my parcel has vanished that can only mean one thing in my book.
im furious to think someone else gets the benefit of my money. Well what goes around comes around its just a matter of time.I WOULD NEVER TRUST THIS EXCUSE OF A COMPANY TO TAKE CARE OF BUBBLE WRAP.”
“Stay away! my sister used this sh... company twice in the row! £50 each delivery! none of them arrived on time! customer service handing up the phone, no help or understanding at all.”
“I purchased something off eBay from the UK and seller sent via Parcelforce. Item arrived super fast from the UK to Canada. Seller told me 3-4 business days however it was shipped last Friday and I received and signed for it today (Monday). Technically 1 business day for international shipping! Amazing and very happy with delivery.”
“I paid for a 24h delivery and it took them 144hours to deliver my parcel! They failed the first collection and failed a number of times the delivery. No refund, only a ridiculous £5 pounds voucher for my next booking. First time that a delivery company performed so badly, surely last time for me to use Parcelforce. Incredibly disappointing!”
