Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,408 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

Questions

Metrics

3.8

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

Write Your review

Tell us how Plumbingforce made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful young man, phoned in advanced to say they was on the way. I was in the middle of packing at the time with friends and as a wheelchair user he waited in the hall way until the kitchen was clear for him. He asked if I could sign or if it was ok for one of my friends could sign which I asked a friend to and no problems were made over it. Very friendly man and spoke to us while he filled in his forms.”

Helpful Report

Posted 8 years ago

“Booked a plumber and they failed to get one to us despite assuring us firstly we would have one that afternoon, then again the next morning. I suspect they didn't have one for us in our area as they were 'Stuck on the last job' Avoid”

Helpful Report

Posted 8 years ago

“Lee was very helpful. Quickly identified the root cause, explained what was wrong and professionally resolved the issue. Boiler is now running like a new one ! Would definitely recommend Plumbing Force to anyone who needs expert's help with addressing their boiler problems.”

Helpful Report

Posted 8 years ago

“A quick and efficient service. The engineer that carried out the work was very competent and did a very good job.”

Helpful Report

Posted 8 years ago

“Phoned in advance to say he was en-route, arrived on time, did a good, clean job - no complaints or issues”

Helpful Report

Posted 8 years ago

“The young man was very polite very impressed”

Helpful Report

Posted 8 years ago

“Gary was very personable & proficient”

Helpful Report

Posted 8 years ago

“Reaction and service was first class. Costs were higher than I could/would have paid had I been able to use my usual plumber.”

Helpful Report

Posted 8 years ago

“We were delighted with the response to our request to stop leaking toilet. The young man who came was polite and quietly industrious! We will certainly use your services again and highly recommend you to friends and neighbours!”

Helpful Report

Posted 8 years ago

“Excellant service. The heating engineer was superb, polite, punctual and very helpfull.His name was Gareth, Well done.”

Helpful Report

Posted 8 years ago

“Excellent service and engineer!!”

Helpful Report

Posted 8 years ago

“A timely and efficient service by friendly and experienced plumbers. Extensive problem resolved on second visit. Would use again and Recommend.”

Helpful Report

Posted 8 years ago

“Very punctual very friendly definitely used them again”

Helpful Report

Posted 8 years ago

“Overall was good, but was told on booking that someone would be with us between when we phoned and 5 pm, that didnt happen so had to phone at 5 pm then to be told it would be by 6 pm, 5 mins later the company phoned to say that it would be the next day now between 10am and 2 pm. Engineer came out next morning and sorted it out very satisfactory and was very pleasant.”

Helpful Report

Posted 8 years ago

“Good service, turned up on time and when the problem wasn't quite fixed they returned and corrected it at no extra charge”

Helpful Report

Posted 8 years ago

“A new boiler was fitted only 3 months ago [at great expense] and a problem has been encountered, namely, the hot water part of the boiler has failed to work. I have contacted Plumbing Force and was told that a 'call-out' would be charged! This was despite having a 5 year parts and labour guarantee [i was actually told that this would be extended to 7 years, as i had paid extra for a magnetic filter to be fitted.] I have contacted Worcester Bosch, who are to send one of their engineers. I will not therefore be offering Plumbing Force any further business.”

Helpful Report

Posted 8 years ago

Dear Mr Cope Thank you for your review, but I wanted to post a reply as the review is not entirely correct. When you contacted our team, we made you aware that we would re-attend under our warranty as per our terms and conditions, and that should we find a fault with our installation or any parts supplied by us, then this would be covered and no charge would be applicable for the visit. However, we also advised that should we find a problem not relating to our installation or our parts, a charge would be applicable for our attendance and any subsequent repairs. This is standard practice made by many plumbing companies and also manufacturers too. We did not at any point advise you that you would definitely be charged for the visit - we had not yet attended to investigate, and you subsequently cancelled the appointment before we were able to come over. The 5 year warranty is issued by Worcester on the boiler itself. I hope you have had the problem resolved, and if we can be of any further assistance do not hesitate to contact us further. Kind rgds Plumbingforce

Posted 8 years ago

“I called Plumbing Force when my usual boiler man was unavailable and it was an emergency as the boiler had broken down in a rented property and the tenant needed it fixed quickly. Unfortunately they had booked me an hour slot between 11-2 but after a couple of calls of chasing when it was getting nearer the time of my slot to end they came back to me to say that they would not be able to attend the property. The engineer turned up the next day at 8.45 am. I was told that the engineer would call me about 1/2 an hour before he got to the property as I had explained to the person who answered the phone that this was a rented property and I would only be a couple of minutes drive away. Unfortunately, the engineer was not told he had to do this and called me whilst he was standing outside the property. I had assumed that the engineers would automatically call when they were en route as part of the service. The engineer was great. Very polite, knew his stuff and explained to me the problem and how to deal with it in the future or what to look out for if it happened again. Although I was a little unhappy that the promise of having an engineer the same day was not kept and there was a lack of communication between the engineer and head office I was very happy with the service I received and would use Plumbing Force again. I would have given the engineer five stars for his service.”

Helpful Report

Posted 8 years ago

“Excellent service, fast and good quality work”

Helpful Report

Posted 8 years ago

“Thank you, Thank you , excellent service, I was informed engineer was coming and he turned up within the time frame, job completed within 25 minutes !!! would recommend you to all my colleagues, very polite engineer and helped put the old cooker outside.”

Helpful Report

Posted 8 years ago

“Very good service and very good and helpful plumber.”

Helpful Report

Posted 8 years ago

Plumbingforce is rated 3.8 based on 2,408 reviews