Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,407 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,407 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff / Manager shockingly rude - please avoid!!”

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Posted 7 years ago

“Booked an appointment - 12-3 slot. No one came , had to chase this appointment and was told running behind. Already paid for the emergancy call out . Asked for clarification and was shouted at and spoken to extremely rudely. Phone was also put down by the so called manager when asking for her name. Avoid this sevice at all costs! Appalling.”

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Posted 7 years ago

“Worst service ever! Do not use this company! Staff not helpful and rude.”

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Posted 7 years ago

“The engineer who checked and worked on our heater was able to arrive at our place. I thought he wouldn't be able to arrive because it was late at night but we needed to get fix it ASAP! He did his work and the result was superb. I also give thanks to their wonderful customer service, very attentive and easy to communicate.”

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Posted 7 years ago

“An utter disgrace of a company. Take notice of good reviews at your own peril.”

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Posted 7 years ago

“I arranged for an engineer to come to our busy shop and was told someone would be with us by 3pm, I called at 2.30pm to confirm that someone was coming as I hadn't heard anything and was told yes, I would get a call when he was on his way, but it would now be in the afternoon between 3-6pm, I was then rung at 5.30 to be told he was delayed and wouldn't be attending today. Sorry for any inconvenience but they could rearrange for tomorrow! I explained the inconvenience and cost to my business, and I advised that the service was terrible, at which point instead of apologising, I was met with "okay, goodbye" and then the phone went dead. Disgusting. Do not recommend.”

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Posted 7 years ago

“Our heater broke down so we called this company to help us. I am so happy to hear a quick response from them and they sent someone over on the same day. The person fixed the heater immediately and its working fine now. Best service ever!”

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Posted 7 years ago

“After some problems with an engineer not turning up as promised on a number of occasions, my boiler was finally mended. The office was really good with information giving, and did get an engineer out to sort the problem in the end.”

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Posted 7 years ago

“I arranged for an engineer to come and was given a 3hr window 12-3pm. I made a special journey of 3hrs to be in and wait for said engineer. I called at 2pm to confirm that someone was coming as I hadn't heard anything and was told yes, I would get a call when he was on his way. 3pm still no engineer I called again as I was booked on a train to return at 1830hrs to be told he was delayed and wouldn't be attending today. Sorry for any inconvenience but they could rearrange for tomorrow! I explained the inconvenience and cost of said trip but there was to be no recompense just " sorry for the inconvenience " Very disappointing service or lack of. Do not recommend.”

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Posted 7 years ago

“I like the response of their staff. Also very knowledgeable and honest with explanations. The person they sent to our home to fix the boiler was on time and did an amazing job. Will hire them again if ever problem arises.”

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Posted 7 years ago

“BE WARNED.THIS COMPANY HAS RIP OFF RULES.(nearly 25% of reviews are poor) My nephew wanted a new gas hob reconnected in the same place as the one. simple job, well not if can you find a reason not to. after reading the install manual for the first 10 mins he found that the hob was to close to the wall to install(as not to current standards). it must be 40mm gap.the left back side was 40mm but the right hand side tapered down to 33mm. ok he was within his rights,and after 16 mins he was gone with a bill of £94.80. this was for the first hour of work .What I do not accept is that the work top could of been very quickly recut within 20 mins by myself,still leaving 24/25 mins for him to complete his work. He did not give my nephew any options and also said you will not get anything back from this firm. After phoning their office he was right. There is no customer care only strict call out rules. HEARTLESS COMPANY.”

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Posted 7 years ago

“Excellent engineer that attended to the problem, helpful and fast worker.”

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Posted 7 years ago

“Excellent service. Your engineer, David Maxwell, arrived the same day, diagnosed the problem and took time to explain everything. this is the kind of service you want when a problem occurs instead of being kept waiting several days, which is what I was experienced with the service provider I have been paying for. I'll be cancelling that policy and using Pumbing Force in future. Thanks for leaving me with a working boiler.”

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Posted 7 years ago

“Excellent response time and friendly service from the engineer.”

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Posted 7 years ago

“Impressive service. They got great customer service and the repairs where done by a certified expert. Will hire them again if problem appears.”

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Posted 7 years ago

“very prompt and friendly service. engineer's work checked. Could have sent me an invoice rather than me chasing but it was sent instantly when requested. Kitchen had to be cleaned after event although engineer had tried hard.”

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Posted 7 years ago

“Swift diagnosis of boiler problem,very knowledgable engineer who gave all the various possible options.Fantastic new boiler installation”

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Posted 7 years ago

“Don't waste your time First day they get your card details second day they cancel book for next day and cancel again Cowboy plumbing force”

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Posted 7 years ago

“Excellent same day service. The engineer, David, explained everything and arranged to fix my boiler quickly and efficiently. I would recommend Plumbing Force very highly.”

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Posted 7 years ago

“Charged me 100 quid for nothing, told me a lot of confusing information just needed a washing machine fitted. Can't afford to call them out again.”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,407 reviews