Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,407 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,407 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Martin Crook was very Honest,friendly and informative.”

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Posted 7 years ago

“Great service. Engineers arrived - Paul Edwards & Gary Irvine - & sorted the problem. No fuss. Job done.”

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Posted 7 years ago

“If I could rate no star than I would. Paid extra for plumber between 9&11 which I preordered on Saturday. The imbecile dispatcher booked wrong date so when I called at 1130 I was told plumber would arrive between 12 and 3. At 330 i chased and was told id get a call back with an update. I didn't get an update so I chased again and he Guy lied and said He left me a voicemail which is impossible as I have it deactivated . Was told between 12&5 but plumber is still not here. Shambles of a company if i hadn't have already paid I would've cancelled”

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Posted 7 years ago

“Moved into our new house on the Friday. Absolute nightmare scenario as the boiler wasn't working. Called Plumbingforce and they had someone over in 3 hours. Due to the fact we had just moved in not only did they fix the issue but did a load of safety checks too. They also gave us great advice for the future and didn't try to sell us stuff we didn't need. Happy to recommend them and would definitely use them again.”

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Posted 7 years ago

“Needed an emergency plumber - told someone would be out today so paid the fee. Waited 2 hours to be told they now can't make it and I have to wait 3-5 working days for the fee to be returned. What a load of rubbish....thanks for nothing”

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Posted 7 years ago

“What went wrong! What went right would be quicker to explain. David the engineer was fantastic and did the job he was asked too. The office however, were incredibly incompetent. My appointment was cancelled instead of another job in the same area, I was given another slot but no one turned up. I spoke to several people over the two days who loved to put me on hold. I was told I'd be called back. I wasn't. I had the office say I had to speak to the engineer about a discount for the inconvenience, which I found out wasn't the truth after speaking to the resolution manager Michelle Doherty. However, she clearly didn't want to resolve anything and cancelled my appointment. After reading Google reviews it's clear I'm not the only person to receive poor feedback. I was given an Afters ales email to send a complaint to but it was made clear to me by Michelle that is would go back to her and she wasn't willing to do anything more. Will not be recommending this company.”

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Posted 7 years ago

“Initial contact with the office was incomplete, no question about access to Service Manual. Plumber did best job under the circumstances.”

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Posted 7 years ago

“The engineer was polite and phoned us before he visited. He told us about the boiler while he serviced it and gave us the paperwork required.”

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Posted 7 years ago

“Quick and friendly response in an emergency. The plumber arrived even sooner than expected, dealt with the problem and offered advice for the next stage. Very relieved.”

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Posted 7 years ago

“very disappointed I called at 12pm and was told a plumer would be with me between 1 and 5pm when they didn't arrive I called and was told they wouldn't be coming until the next day buy that time it was to late to get anyone else so I cancelled . On checking my bank account they had taken money out of my account for nothing seems to me as soon as they get your account details the help themselves to your money before doing anything else. When asked about this they say they can't refund the money for 3 to 5 days. What a suprise ????”

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Posted 7 years ago

“After being let down by another company, I called Plumbing Force. The lady on the phone was very helpful and polite and a plumber arrived in just over an hour. He too was friendly, polite and helpful and got the job done quickly. The price was also much more competitive than the company that had let me down! I would certainly come to Plumbing Force again if needed. Thank you!”

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Posted 7 years ago

“Arrived within 2 hours of my call and completed repair, excellent service”

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Posted 7 years ago

“Excellent service However I did ask for a quote to replace cloak room fittings Not heard anything yet for quotes.”

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Posted 7 years ago

“Our plumber Martin was polite and very understanding of our relatively non-urgent call out. He came out of his way to complete our job at the end of his working day, and when it turned out to be more complicated than I had envisaged when booking the service, he sacrificed his evening to complete it. The level of his expertise was clear to see and the result has been perfect.”

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Posted 7 years ago

“Plumbingforce are very professional and up front on charges also came in the time specified.Sam the plumber who attended soon sorted and rectified the problem.He was very helpful and pleasant to deal with.Thank you for your help”

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Posted 7 years ago

“Plumber was called by my 84 year old disabled mother to repair leak in cistern. It required a new bolt (cost £2.50) for which he charged £60. Furthermore he left his waste paper in the pan which she subsequently had to clear. The next day the valve went in the cistern requiring a plumber (thankfully someone decent). Coincidence? Company has offered £30 refund but claims that they have no idea of how paper got in the pan as it couldn't possibly have been them. Justified cost of part as it is an "emergency price".”

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Posted 7 years ago

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Posted 7 years ago

“I posted an unsatisfactory review on 23rd July which Plumbing Force attempted to take down claiming that they didn't believe I had a genuine buying or service experience. Having supplied the relevant paperwork to Trustpilot it has now been reinstated. Says a lot about this company”

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Posted 7 years ago

“Excellent service. Martin the engineer was so lovely. Sorted out everything. Very good service and I plan to use them again”

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Posted 7 years ago

“The job was effectively remedied , thank you.”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,407 reviews