Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,408 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good Okk”

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Posted 7 years ago

“Great service Quick ,clean and tidy and helpful Thank you”

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Posted 7 years ago

“Called Plumbingforce and had a plumber out within 3 hours. Problem solved. Polite and curtious workman. Call from Plumbingforce to advise that the plumber was on route. Would recommend.”

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Posted 7 years ago

“The Plumber was very professional and did a good job”

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Posted 7 years ago

“BEWARE........... AS THEY SAY ....... ' READ THE REVIEWS ' ...... .SO WISHED I HAD.......... After phoning up yesterday afternoon for a blocked loo , i was booked in for 5pm, i explained i was wheelchair bound and as such would need to book a carer to be here, at 4.35pm i was called to say that it wasnt possible to get anyone to me and i could re-appoint for between 9-1pm. i re-iterated that i had already paid £15 for a carer to be present for the hour. . i said that with little choice at 5pm to get another company i agreed to them returning , I emailled stating how disappointed i was , and that the invoice should reflect that i had already paid £15 unessecarily . . This morning arrived and at 1232hrs , some 28 minutes before 1pm slot. , to be told again no plumber , but one that was working near could be with me at 3pm, once again with little choice , i agreed , and strongly asked for a discount to reflect the noncense i'd been put through. At 3.20pm he arrived , nice chap, But soon stated blockage was further along than the rods could get to, At 3.30pm he stated either he would have to take toilet off wall ( wet room tiled top to bottom ) breaking minimum 4 tiles , may or may not clear blockage and would only be obliged to re-instate toilet alone , nothing else. oh and be charged £120 ph for an unestimated amount of time 4 / 5 hrs was banded about. . now 15.40hrs . i phoned the office , met with an unsympathetic man who played everything down , and said that he deliberately brushed aside my request for a discount, at one point said that they were only a little late, and that i was being unreasonable Think again, , I was offered 10 per cent off if i agreed to the job being done. i was in tears by the end of the call, no better off and late in the day to , once again have the choice to find another company. the plumber said i'd be betterof contacting Dyno rod and they would put a camera down , to check blockage. , or claim on my insurance, . All this and to be charged for the experience. BEWARE. .”

Helpful Report

Posted 7 years ago

“1. if you are interested in receiving high cost, poor quality advice, you should definitely go to Plumbingforce Ltd. They will be sure to offer expensive solutions to boiler problems you didn't know you had. 2. Once you've taken said advice, the next reason you should go to Plumbingforce Ltd is because they can offer you a brand new boiler that performs worse than the one you had. This service includes missing parts, faulty installation and a trail of mess. 3.You should choose Plumbing force Ltd if you like using up annual leave on sitting around waiting for boiler men to turn up. Ensure to allow extra time - they often turn up hours late! 4. Plumbingforce Ltd are great if you like spending lots of time making phone calls. Bonus points if you're someone who loves terrible customer service. If you want to be spoken to extra rudely, ask for Michelle when you phone. 5. If you like having no heating and hot water, Plumbingforce Ltd are a 5star service. They managed to secure 3 weeks of no heating and 2 weeks of cold water at the special price of £6648.00 all in! Oh and if you love hidden surprises Plumbing force Ltd can increase their quote by £600 for no logical reason.”

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Posted 7 years ago

“The engineer was friendly and professional. Explained everything he was doing and thoroughly went through recommended works. Would recommend service to others!”

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Posted 7 years ago

“The faulty fan for Worcester 24CDi (original part number 87161200340) was replaced with 87161214560 which is priced between £80 - £120 was charged at £250 (twice the price). The issue was immediately identified as a bearing on the fan unit, the entire unit was replaced, which took the engineer 30 minutes in total. Including the 30 minutes he took to drive and collect the part, I should only have been charged for 1 hour. I was charged for 1.5 hours which was the time it took for the engineer to write up the bills etc. Would not recommend to others nor use the service myself ever again.”

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Posted 7 years ago

“Quick response and very helpful young man.”

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Posted 7 years ago

“Fast & efficient booking service. The Engineer arrived at the scheduled time & completed the task in a very professional manner. I would definitely use them again & would not hesitate to recommend them to friends & family.”

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Posted 7 years ago

“Really nice plumber, helpful, quick and polite. Offered some good advice too. Would recommend to friends.”

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Posted 7 years ago

“Prompt efficicuent same day service.”

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Posted 7 years ago

“Fast and efficient service. Communication with customer - very good.”

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Posted 7 years ago

“really fast response and great service. The plumber (Sam Curtis) was brilliant.”

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Posted 7 years ago

“I wasn't going to write a review hence it's been 3 months since I dealt with this company, (plus I have only just had the problem rectified) but I want people to know what they are like,.. I called them out to unblock an outside drain at my elderly mothers house, as reviews have said they take payment before they even come out, £180 inc vat, which I now know is not common practise. They came out promptly which was a good sign, and claimed to have unblocked the drain, another good sign. Next day my mum called to say drain is blocked again, I called plumbing force and was told by Customer service that blockages were not guaranteed and if they were to come back out I would be charged another £180.00, I was gob smacked I tried to argue my case but the rude customer service lady just kept repeating policy,. Daylight robbery, hence why it has taken such a long time to sort out the problem, as we couldn't afford to do it any sooner,. Today we used dyno rod, came out within 1.5 hours of calling, checked the problem did the job first then I paid £145 with a guarantee of free half hour if the blockage reoccurs to investigate why the blockage keeps reoccurring.. my advice to anyone thinking of using this company. Call DYNO ROD”

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Posted 7 years ago

“Efficient and Prompt Service.”

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Posted 7 years ago

“Quick and efficient. Unfortunately there was a leak in an existing joint, but the fitter returned the next day and fixed it.”

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Posted 7 years ago

“Helpful, pleasant member of staff. Efficient and clean.”

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Posted 7 years ago

“Prompt arrival, good work and very polite and helpfull service.”

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Posted 7 years ago

“Quick and efficient service, reasonably priced and a very helpful engineer.”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,408 reviews