PoolSpot Reviews

Name: PoolSpot
Address: 17, Samuel Street, Camp Hill
Rating: 4.86

4.9 Rating 280 Reviews

98 %

of reviewers recommend PoolSpot

4.9

Based on 280 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

731240258

Email:

info@poolspot.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My interaction with PoolSpot (Matt) has been excellent. I have purchased a few items from PoolSpot now (robot, filters, poolskim) - each and every time i have found Matt to be extremely helpful, friendly and he goes out of his way to help you make the right purchasing choice and provide the best service - he is also very knowledgeable and answers all questions clearly. When ever we need anything for our pool, we will continue coming back to Matt and PoolSpot. If you want consistent, excellent service and prices each time you need something for your pool - reach out to Matt from PoolSpot and you will discover what i have been saying here is true.”

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Posted 8 years ago

“I found PoolSpot via an internet search and found a they offered a very personalized service. Matt came out to my place and advised on type of chlorinator I should purchase. When I purchased the chlorinator Matt and his father came out and installed it at a time that was convenient to me on a weekend. They also fixed a leaking sand filter in the process and offered advice on the type of pool cleaners that would suit my pool. Despite PoolSpot only having a presence on the internet I found that Matt offered much better customer service than I have ever received from any of my local pool shops and I would have no hesitation in recommending Matt and PoolSpot to other customers.”

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Posted 9 years ago

“Perfect! Although I didn't expect to pay shipping and was required to, I'm happy as long as it arrives before Christmas. Want to mention that when using mobile, redirecting to PayPal didn't work and had to move to Laptop, but only a small issue. THANKS!!! :)”

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Posted 9 years ago

“Great site with plenty of choice!”

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Posted 9 years ago

“Excellent Advice. Highly reliable delivery. Full and frank product knowledge. The right part. The right price. I would recommend Matt and his family business to any pool owner.”

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Posted 9 years ago

“Not a user friendly purchase layout. Perhaps continue button should be at bottom of screen and remove client references from purchase page. Also Declined card? Maybe check that option.”

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Posted 9 years ago

“Matt, was extremely helpful and patient...came to my house with the product as I hadn't been able to get a pool cleaner that worked with our unusual shaped pool...He stayed and demonstrated the cleaner without my feeling pressure from him to purchase...I highly recommend PoolSpot...(the CX20 Zodiac Pool Cleaner has been awesome by the way)”

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Posted 9 years ago

“Easy to navigate site”

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Posted 9 years ago

“Very easy and good price, can't comment on product yet as a Christmas gift”

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Posted 9 years ago

“Great customer service, prompt delivery and excellent price, thoroughly recommend PoolSpot.”

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Posted 9 years ago

“Very quick and choices available for delivery, especially when not at home. thank-you”

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Posted 9 years ago

“Well I think of the "Old" corner store. In the days when personal service & building a customer relationship were essential so that word of mouth spread your reputation far & wide ! PoolSpot is adept at providing such service via the newer media with a well constructed website that has a chat window. However best of all is the follow up & advice from Matt via email or telephone regarding any query about a pool solution . Matt is proactive & may provide an onsite consult if the situation requires it. Rob Sunshine Coast A very satisfied customer”

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Posted 9 years ago

“Exceptional customer service. Fast delivery. Highly recommend.”

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Posted 9 years ago

“PoolSpot was fantastic. Matthew was terrific.”

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Posted 9 years ago

“Cool. Local delivery. On time.”

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Posted 9 years ago

“After getting nowhere fast for a spare part for my pool reel I contacted PoolSpot, they were incredibly helpful and made several follow up e-mails with various suggestions. The part was hard to track down but they managed it and it was sent from Queensland to Adelaide in less than 24 hours. Fantastic service, great customer care, will definitely use PoolSpot again and will be recommending them to my friends. Thanks for a wonderful service”

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Posted 9 years ago

“All good,fantastic service”

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Posted 9 years ago

“Honest, informative, polite and made me feel confident when buying online”

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Posted 9 years ago

“A very professional and easy to deal with business. They were very keen to ensure I was purchasing the right pump for my pool. They provided excellent customer service and very very helpful in every aspect of my purchase including confirming the pump would fit my existing plumbing. The pump was very easy to set up and operate and is doing a great job - hopefully I will also realise the cost savings once it has been operating for a few months. The best thing about my entire experience was their price. $400 less than I was quoted by my local pool shop - and they wonder why I won't shop locally. Great customer service and attention to detail. Their online store and ordering is also first rate. Hassle free shopping at its best. I was very impressed with their shipping price and time. I wasn't ripped off for delivery - a very low shipping cost of $10. Another reason I will be a return customer. Shipping was quick only taking 2 days from placing of my order to arrival in regional Central Queensland.”

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Posted 9 years ago

“Well mannered in service.and good service. Very helpful with information quick delivery Thank you Mrs Hawkins.will shop with you again in future”

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Posted 9 years ago

PoolSpot is rated 4.9 based on 280 reviews