Qs Supplies Reviews

3.2 Rating 452 Reviews

55 %

of reviewers recommend Qs Supplies

Company Reviews

Questions

Metrics

3.2

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Qs Supplies deliver?

Helpful Report

(5 months ago)

Qs Supplies delivers items by Courier.

Helpful Report

(5 months ago)

57.14%

Industry Average

“ Please be careful if ordering from this company. Ordered a sink and vanity unity - the unit was fine, but unfortunately the sink arrived damaged. There is no protection between the ceramic sink and cardboard packaging. Unfortunately I was away and couldn't check within 3 days of delivery and therefore qssupplies have refused to replace - please consider elsewhere. ”

- Tim

“ They’ve collected my old product and now that they’ve received the product I sent back, they’re refusing to exchange and are saying that they can only refund me without the cost of delivery (which means that I’ll now lose £8 I paid for delivery on an item that doesn’t match the description or image on the website). ”

- Anonymous

“ horrible company awful and appalling customer service and even worse delivery avoid ”

- Anonymous

Qs Supplies Reviews

Delivery - Average