Qs Supplies Reviews

3.2 Rating 452 Reviews

55 %

of reviewers recommend Qs Supplies

Company Reviews

Questions

Metrics

3.2

Based on 452 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Qs Supplies resolve customer queries?

Helpful Report

(6 months ago)

Greater than 49% of reviewers feedback is Qs Supplies takes over a week to resolve customer queries.

Helpful Report

(6 months ago)

58.82%

Industry Average

“ horrible company awful and appalling customer service and even worse delivery avoid ”

- Anonymous

“ If you want reliable and honest customer service, do not waste your time with Qs Supplies. They delivered an item which was damaged and refused to refund or replace. Quite simply one of the worst companies I have come across. Never again. ”

- Anonymous

“ The order I placed over the phone with the help of one of their team was delivered incorrectly. I asked for a straight forward exchange of the item in question and they refused. Shame as have two further en-suite bathrooms to furnish, will order elsewhere next time as the after-sales service is clearly lacking here ”

- Anonymous

Qs Supplies Reviews

Customer Service - Average