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Qs Supplies Reviews

3.2 Rating 452 Reviews
55 %
of reviewers recommend Qs Supplies
3.2
Based on 452 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 59%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How quickly does Qs Supplies resolve customer queries?
(5 months ago)
Greater than 49% of reviewers feedback is Qs Supplies takes over a week to resolve customer queries.
(5 months ago)
C-
58.82%
Industry Average
horrible company awful and appalling customer service and even worse delivery avoid
- Anonymous
If you want reliable and honest customer service, do not waste your time with Qs Supplies. They delivered an item which was damaged and refused to refund or replace. Quite simply one of the worst companies I have come across. Never again.
- Anonymous
The order I placed over the phone with the help of one of their team was delivered incorrectly. I asked for a straight forward exchange of the item in question and they refused. Shame as have two further en-suite bathrooms to furnish, will order elsewhere next time as the after-sales service is clearly lacking here
- Anonymous