“They were very helpful with info and helping to create the initial documents, but after that point, I was on my own. Every snag long the way where the visa center or the consulate would not reply or let me know the status, RapidVisa had no answer and provided no help at all. RapidVisa also confirmed I had the right documents before the interview and I didn't. The consulate asked for one more document I didn't have as a result. So I basically paid $600 for them to fill out initial paperwork for me and got nothing else or helpful support. All the reps would do on chat would be looking up a web site, which I could do myself.”
“I would not recommend at all, I paid almost $1900 for their services and after the initial filing they were no help at all. Once your petition is filed the on people you get to talk to are customer service representatives in the Philippines. I contacted them once the NVC rejected my step sons birth certificate. I had uploaded my documents to the NVC myself so when I called them I wanted them to review the document to see if they could tell why it was rejected. I uploaded it to my drop box and the idiot that reviewed my email uploaded the document that had been rejected to the NVC website and submitted my documents. This resulted in me having to wait another 85 days to submit the correct document. These people are dealing with other peoples life and their mistake cost me another 85 days away from my family. Do not waste your money on this company”
“I would not recommend at all. We used and all information we got was wrong. It is costing us more money because of information that was recommended to us. Every time I asked questions I got multiple answers that contradicted the other answer. I am also glad I researched an answer because if we had done what they said it would have set us back a few months and hurt us. Also the prep for the interview was just then messing with paperwork and no prep for the questions that would be asked. We didn't even get a pic after my wife was done. Horrible experience and would not recommend people to waste your money. It will ultimately cost you more then you know. I want to help people with up to date knowledge not months or years old knowledge.”
“I contacted RapidVisa with many questions. Their representative, Mara, answered everything clearly and correctly, and was very friendly. Thanks, Mara!”
“Rapid visa sucks. Wish I never gave them my money I could have done everything myself but I thought if they did it it would be faster. that they would help me out and reach out thru the proper channels to get it expedited, I thought they had connections. NOPE they just take your money and mail your paperwork. THAT IS IT. here we are years later still not done My wife is still not here. They will not reach out for you on your application status they will not try to expedite your visa for you they will not call nvc or ceac on your behalf. DO NOT BUY SERVICE. Save your money and use a lawyer instead and get much better FASTER results”
“They technically get the job done....usually......but they do the very bare minimum. The agent's knowledge is very disappointing. We were confused by an answer we received one day so we contacted them again and got a completely different answer from another agent. We contacted them a third time the same day and got yet another different answer. If RapidVisa is all your budget allows, go for it. But I'd advise spending a bit more money and avoiding this budget option.”
“In the beginning everything was great until it was time to submit the petition. They never tell you, that you have to wait just for it to be review. Everytime you reach out They have a new story of why it has not being checked. It’s been a week since they have the papers, now their saying you have to wait almost 3 weeks for it to send to the uscis, I made 3 payments in advance just so it can be priority. I feel like their playing w my time and something so important as my husband petition. I would recommend not paying for the premium package please DO NOT PAY a for premium package”
“The company is impossible to work with. When something goes wrong no one is willing to fix the problem. Everyone is so polite and willing to help but the problems are made by the back office which is an empty whole that no one will take responsibility for or has authority to work with to fix any problems. Constant errors from the back office and no way to communicate directly with them. Result is useless requests being answered with a follow up request which ignored all responses with no one able to step in to resolve the issues.
I am begging someone to call me and take charge of the account and accept responsibility. All I get is please be patient and the back office will respond shortly.”
“Rapid visa now does so minimal to help with your case, your better off doing it yourself with Facebook groups helping you out. They don’t even want to upload things to the nvc or uscis even if you pay the premium service.
They won’t or can’t tell you who to contact via email for help with your case either:
I would not use them nor will I ever recommend them. My cousin is also using them and has the same issues
I will have them make a review too.”
“Go with any company other than Rapidvisa!!!!! I've been working on a visa for my wife for 3 years. I never get correct information from rapidvisa employees and I receive a different response from every employee that answers. Recently, I was told my joint sponsor needs to pay the international shipping rates to mail documents so my spouse can hand walk it to the interview. My spouse was told at the interview that they don't accept documents that are not uploaded to CEAC which caused a refusal in issuing the visa! Please train your employees!”
“Absolutely should be considered a scam. They take your money and ask you questions that they just take the answers to and paste into a form. They also frequently misuse the information provided to extract their own implications from them, then provide false information to immigration.
Instead of helping to make our process with USCIS quicker and smoother, they slow the process down by making errors that become difficult to rectify with Immigration. I believe this is due to the unskilled hires they make, of whom do not have any legal nor immigration expertise.
RapidVisa is an absolutely terrible business that I don’t believe operates in a legal and ethical capacity. They should be taken down for good”
“This company does a great job doing what they promise to do: make the submittal process lessmof a hassle. From start to finish, it took me under four weeks. BUT ... You have to be able to follow directions. If you cannot follow directions then why are you using them in the first place? They are not immigration lawyers and do not pretend to be. Their job is to ensure your submission is complete and accurate. Follow their directions and you should be satisfied with he result.”
“Rapid Visa are scams in my opinion , they don't really know immigration laws and all they do is have you do all the work and they just look over what you have done . I paid $600 for their service , and after this type of payment , they ask me to get my documents translated by someone else. So why am I paying you all this money for and on top of that they had me do two letters . One to explain why me and my wife have no assets , and have to find a friend to give me a letter of affidavit showing that he knew us . But I just got married 3 months ago , what assets I would have . Then I found out all I needed from a local man that has help hundreds of people for over 20 years . He said all you need is the application , passport pics , proof of your residency , marriage certificate and your wife birth certificate . Witch Rapid Visa did not even know that much . They make you do a lot of run around to make you think they are doing something . But in reality , they are scams and they kept my $600 after they just looked over my documents without sending them . Some things in life you need a live person in front of you , and these are one of those things . I would not recommend Rapid Visa to anyone , they are scams and does not really help anyone !”
“I am currently trying to get a refund from these people. Every time I speak to them on the phone it is a horrible experience. I get hung up on, never get a question asked and was lied to on multiple occasions which cost a total of $1230 (said they could get my application in by a fee increase, locked me into a contract, then said it couldn’t happen) (also charged me $430 more than their website says) They have never been able to provide me with a list of documents they need which makes green card applications nearly impossible to submit. I have no idea how anyone has a good experience with these people. Wouldn’t surprise me if they put up fake reviews. Horrible company, find any alternative.
All they do is go over your form. Might as well go on USCIS yourself (I was told to do this by their employee when I didn’t understand why I had to pay an extra $100 for having a sponsor for my application (they do this). I suggest you take their employees advice and go directly to USCIS or even possibly one of their competitors.”
“RapidVisa is the most despicable company I have ever had the misfortune of dealing with. They no nothing about immigration law, and completely clueless, and completely unwilling to help ANYONE until you hand over your money to them. I'm pretty much stuck unable to marry the love of my life, and my entire immigration stunted and put on hold because of these assholes, due to the COVID-19 pandemic, but if these jerks would have actually known ANYTHING about immigration law, I would have married my fiance the last time I was there and already have filed a spousal visa. Here is what happened: One week before I go to Thailand to visit my girlfriend whom I planned to propose to on Valentine's day, I call RapidVisa explaining that I would like to ask for advice on what documentation to save and get while I'm there. The representative on the phone told me they are unable to give me any advice until I purchase a package. I explained I could not purchase one until my next paycheck. So then I asked them about these questions about peace orders on the K1 visa petition form, and that the spousal visa doesn't have it. Again they said they cannot help me unless I pay. I figured whatever, I will pay when I get back. When I get back I do research and I can find nothing about peace orders and K1 visa on the Internet. Some people say it's no problem as long as you have evidence, but AIM is defunct and this happened over 20 years ago. I call RapidVisa again, and they tell me that the peace order should be no problem provided that I provide all necessary documentation and evidence. I explain to them the situation and the evidence no longer exists. They told me you have to provide the documentation or it could get denied and seemed completely unable to explain to me WHAT documentation and HOW to get it. So before I continue let me clarify-- This is a question I was asking that is required to be answer TO CHOOSE WHETHER TO GO WITH K1 VISA OR SPOUSAL VISA !!!!! The answer is DAMN important so I choose the right package for me. Then I say this sounds ridiculous because your premium package guarantees approval. And then the scum scammers told me the smoking gun: Approval is only guaranteed if you provide all required documentation and evidence. Then when I asked what exactly I need, or how to get it, again the woman on the phone had NO CLUE and could not answer my questions. I then consulted an immigration lawyer who answered this question RIGHT AWAY to a stranger on Facebook FOR FREE without any payment or delay whatsoever. She said "You absolutely should get a spousal visa because you don't want it to get denied under the XYZ act." She knew EXACTLY what specific law and everything. RapidVisa for all their YouTube videos and claims don't know their ass from a hole in the ground. The other thing that the lawyer knew about was the Trump Admin. public charge changes taking effect later in the year, which of course RapidVisa doesn't mention on their website and probably doesn't know about. So then I had to fly back to Thailand to marry my fiance so I could petition for a spousal visa, but then COVID-19 happened and now we're stuck miserable unable to see each other, not married, I'm unable to petition for her to come here which ALREADY TAKES A YEAR and cannot be started until after we are married. It's caused a lot of stress in our life. And it could have all been prevented if RapidVisa weren't a bunch of incompetent assholes. Here is the icing on the cake.. I got spam email from RapidVisa stating that "Is money holding you up from purchasing a visa package??? Maybe our monthly payments can help" I replied saying no, what's holding me up is the fact that you refuse to help anyone and are incompetent and unable to answer simple questions that were answered for free by a lawyer later, and now I cannot do anything because I need to fly to Thailand again to marry my wife. The VICE FRICKEN PRESIDENT of RapidVisa marketing... NOT a pleeb. NOT an intern. THE GOD DAMN VP .. emails me saying "We have unsubscribed you from the list. Good luck with your immigration in the future." That was the biggest slap in the face. I hope this company is shut down by the government for being a scam operation. This company is the SCUM of the SCUM of the Earth in terms of business practices and in terms of customer support.”
“rapid visa is not worth the money, they have some place in the phillipines doing the customer service and the chat takes a long time to get answers, and alot of it is incorrect. i do not reccomend this service, when they want your initial payment, a guy from las vegas calls all smooth and says how great the service is and it really is not, nor is it accurate.”
