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Raw Generation Reviews

4.4 Rating 4,117 Reviews
86 %
of reviewers recommend Raw Generation
4.4
Based on 4,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Raw Generation Reviews
Visit Website

Phone:

7323208134

Location:

309 Morris Ave,
Long Branch
New Jersey
07740

Write Your review

Anonymous
Anonymous  // 01/01/2019
This juice is fantastic! It ships quickly after ordering and arrives frozen! I love having them in my freezer for a meal replacement or snack after excercising! Thank you for offering the special discounts. It will keep me coming back for more!
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Posted 7 years ago
I Taste great, I'm feeling better. I will be ordering again and again
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Posted 7 years ago
The products came quickly and so far, O am happy with it.
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Posted 7 years ago
This was my third juice cleanse company and least favorite. The main reasons are delivery convenience- it has you call if you want the juiced delivered a specific day, rather than just entering it online when you check out. The girl promised me I'd get my juice early, when in fact I got it late. I had to email the company because a week went by and no shipping confirmation was sent to me. Then the girl who emailed me promised me I'd get it a certain day, and it came 3 days later. A juice cleanse is something you plan. Also the taste of some of the juices were undesirable. Will be using other companies next time.
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Posted 7 years ago
Hi there, so sorry for any inconvenience or troubles you may have had. Please email me directly at support@rawgeneration.com so that we can do whatever we can to make this experience a better one for you.
Posted 7 years ago
Just want my money back
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Posted 7 years ago
Hi there, please contact me at support@rawgeneration.com to discuss any issues you had with the product. Thanks!
Posted 7 years ago
Raw Generation made it easy to learn about their products and their options for cleanses.
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Posted 7 years ago
I love RawGeneration juices; they're delicious and I have experienced great service with regard to the shipping and delivery. I'll continue to look forward to my juices monthly. I do have one beef and one suggestion. My beef is this: My initial purchase included the 7 day cleanse AND the 6-pack protein juice variety pack. After several failed attempts to add the protein juices to my monthly shipment, I called and emailed customer support several times. Finally, I texted and I did receive an update which said, "Hello, Unfortunately we cannot add the 6 pk of protein to your monthly subscription, those are only add-ons for one time purchases."
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Posted 7 years ago
Hi there! I am so sorry you could not have the add-on consistently on your subscription! We are working to get this problem taken care of. I would be more than happy to send you out a complimentary 6 pack for the inconvenience. Please contact me directly at support@rawgeneration.com and we can work together and figure a way to make your experience better!
Posted 7 years ago
Hi there! I am so sorry you could not have the add-on consistently on your subscription! We are working to get this problem taken care of. I would be more than happy to send you out a complimentary 6 pack for the inconvenience. Please contact me directly at support@rawgeneration.com and we can work together and figure a way to make your experience better!
Posted 7 years ago
Hi there! Please contact me directly at support@rawgeneration. We would like to see what we can do to make your experience a better one. Thanks!
Posted 7 years ago
Liked the juices a lot - flavor blends are well done, not too sweet. Best juices I've tasted yet. I do wish the shipping was more reasonable so I could do this cleanse more often!
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Posted 7 years ago
Juices taste fine, but I wish each bottle was numbered by order in which to drink.
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Posted 7 years ago
Delicious and fresh, really quick delivery.
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Posted 7 years ago
When I placed the order it wouldn't let me select the delivery date, so I called the number as instructed twice and left messages. I also emailed. Instead of calling me back, I got an email the next day stating that my order had already shipped and providing the tracking number. Well, the shipment is coming on a day when I'm out of town so my choice is to either cancel my vacation or let the juice rot in the heat. My vacation is pre-paid, so I'm going to have to let the juice rot and it was a complete waste of $162, since the shipping process is inflexible and the RAW team is unresponsive. Very unhappy. The saddest part is that the juice was probably lovely but I won't get to drink it.
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Posted 7 years ago
Hi there! So sorry for the inconvenience. Please contact me directly at support@rawgeneration.com and I would be happy to send out a replacement. Also, if you ever think that we haven't answered you please check your SPAM folder, sometimes our emails back end up in the customer's SPAM folder. Please email me ASAP and we can set up a replacement for you.
Posted 7 years ago
Hi there, I am so sorry for any inconvenience that you have experienced. Please contact me directly at support@rawgeneration.com and I would be happy to help make your experience better.
Posted 7 years ago
I purchased the skinny cleanse with 70% off. The juices came quickly and were frozen as promised. I preferred the green juices over the carrot and beet juices. Next time I would only order the green juices and make my own nut milk in the evening for protein. The customer service was excellent. I texted a few questions and was given an answer within hours. I would definitely do this cleanse again but only at the discounted price.
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Posted 7 years ago
I like the juices. They are pricey, however. I have had a couple incidences where I have had to contact customer service and they were not the most helpful or friendly interactions.
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Posted 7 years ago
My first time doing a juice cleanse. I feel like it was a success. I used the protein cleanse and I never felt overly hungry for three days. I did workout two of the three days and felt good. I won't go into my thoughts on the different flavors but I will say the majority were very good and the 2 I didn't love were still ok, so I would recommend this cleanse to anyone looking for a fresh start. This juice is a quality pruduct. Thank you RAW for backing up your advertisement with an excellent product. I would say it's exactly what you claim it to be. Good luck, good health and all the best to everyone!
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Posted 7 years ago
juices are awesome.
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Posted 7 years ago
Was supposed to arrive Tues (yesterday), has not come yet
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Posted 7 years ago
Hello Kristi, Our sincere apologies, these juices are scheduled to be delivered on Thursday. Here is your FEDEX tracking # 787270331467. Unfortunately, it takes 3 days for us to deliver on the west coast.
Posted 7 years ago
Hi there, please contact me directly at support@rawgeneration.com if you still have not received your package.
Posted 7 years ago
I am very pleased by Raw Generation's Juice products. I did the protein cleanse and the juice cleanse. Both were exceptional for flavor. I was not hungry or tired on the juice cleanse although I did snack in between. The protein cleanse was my favorite as my appetite was quenched with the protein juices, right on! I would definitely recommend to my family and friends. The price was rockin' too!
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Posted 7 years ago
I like the juices very much but the shipping costs are almost prohibitive. Can you do anything about that?
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Posted 7 years ago
Excellent customer service ..starting a five day juice cleanse soon looking very forward to it!
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Posted 7 years ago
I've ordered from RawGen before (about a year ago) and had a really great experience. This time however, the communication from the company was so poor. I never received any kind of confirmation that my order had been received, even after going on to the website to request a confirmation. I had no idea if my order was received or when to expect it. When I did finally receive it, the box was quite damaged and I'm unsure if the refrigerated aspect of the packaging was effective at all. Not sure I'll even drink what I have in the freezer, but I definitely won't be ordering from here again.
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Posted 7 years ago
Hello Maggie, Our sincere apologies for the miscommunication with your order. We would be happy to make this right. Please contact me at ali@rawgeneration.com.
Posted 7 years ago
Hi there, we apologize for any inconveniences you may have experienced. Please contact us directly at support@rawgeneration.com
Posted 7 years ago
Raw Generation is rated 4.4 based on 4,117 reviews