“Dealing with investment firms should be done with caution, as I regrettably suffered a big loss with an internet investing company. Through the aid of T𝐫𝐞b𝐥𝐞𝐬𝐥𝐭𝙙.𝐜𝐨𝐦 I was able to locate and get my money. Their involvement was essential to successfully resolving the issue.”
“I have many of the same complaints as others. This company should be shut down. We were charged an outrageous amount of "fees & taxes" after being tricked into thinking this was the actual hotel website. The fees & taxes were hidden on the booking site and then a receipt wasn't even included in the email confirmation. Calling the company within 5 minutes of booking (when the charge was still pending!) yielded NO help.”
“Tricked into booking with this site, thinking it was the actual hotel. Realized it within 5 minutes and called immediately to cancel. They would not cancel, which is HORRIBLE customer service. Nobody operates the way this scam company operates. Let's just hope the rooms are there when I arrive. DO NOT DO IT!”
“I was spoofed by the site into booking through them instead of directly through Sheraton as I intended. I will never do it again. Sheraton didn’t have my room choice because it was not transmitted.”
“Tried to cancel room due to winter storm more than 24 hours in advance. Denied due to policy. Customer service cannot speak English. I guess they want me to kill myself traveling through a storm to save $170. Zero rating should be possible. And that would be generous.”
“The websites they use are very misleading and make you believe you are booking directly through the hotel webpage. Should you need to modify your reservation, you can't. I accidently booked through them because the website said wminneapolisfoshay right at the beginning making it look like you were booking with the mariott directly. They even have the mariott logo at the top of their booking. Very different from when you know you are booking thought a third party such as expedia, hotels.com, ect. Do not use.”
“My flight was cancelled by the airlines the day before we were to check in to the hotel in Florida. I spoke to multiple "people" at this company and showed proof the flights were cancelled because of a hurricane which is considered a weather event beyond human control. Immediately they showed they wouldn't cancel the reservations and credit back my credit card. I spoke to the hotel manager directly and was told they refunded back to this company the funds for the stay. They kept the money from the hotel and from my credit card company. They are thieves and make every effort to rob people. Also, looking further into this company it should be noted they are in a questionable country with a horrible reputation. I have filed a complaint with the attorney generals office in my state and further with the Washington US office. They are considered scammers. Avoid them at all costs. They don't even deserve 1 star. This business must be closed down.”
“Reserved a non-smoking room, reservationstays booked a smoking room and the hotel couldn't change the reservation upon check-in. reservationstays said they will be more careful in the future, the customer service was rude and unapologetic. They will not offer anything in terms of refund or reimbursement, not even credit towards another reservation.”
“stay far away from this site. they will screw you and then youll have to fight like hell to get your money back. and you wont get it all. this site should not be allowed to conduct any type of bookings.”
“If I could give zero star. I would. Made reservations for the hurricane and went to check in we were told our 3rd party cancelled the stay. Now nowere to go. No refund and a cat 4 storm getting ready to hit. What kind of people would do that in an state of emergency. They put my family in harms way. We are lucky but I'm sure others who booked through this site were not.”
“Was trying to get a hotel room during a road trip. Called a hotel directly, but somehow ended up calling reservationstays.com . Didn't have a room where I wanted it, but they said they had a room at the Motel 6 and we were desprete so we agreed. They charged my card $250. Get to the hotel, and they have no record of payment only my reservation. Show them that my card had been charged but they have no record. Call reservationstays.com who tells me they need to look into this and they will call me back .... It was already 230 in the morning at this point so after an hour of no call back I ended up just asking if I could pay for a room (again) and getting a refund from reservationstays. the hotel charged me $120. Reservationstays overcharged me $130. 5 days later I am still fighting with them for a refund. TERRIBLE EXPERIENCE. They have finally said they will try but it will take 14 days, with no guarentee.”
“Booked being quoted Cdn dollars as I called from Ontario booking for hotel in Nova Scotia and was charged in US dollars!! Beware! Stay away from this company. They cheat their customers! Unreliable and when problem addressed w Supervisor to follow up they did nothing to correct their mistake. Should have checked their reviews before booking as see only a 1.1 star rating average!”
“Didn’t stay at the hotel due to global outage (hotel couldn’t give me the room, and refunded it), but Reservationstays would not refund me, even though they were refunded.”
“Overcharged as charged US dollars not room rate quoted in Canadian dollars!! Paid twice as much!! Beware and be careful! I didn't know I was even booking from this 3rd party site but thru Hilton site. Trust other sites and did not find nec to check invoice until already checked in and had prepaid . Hilton Garden Inn Halifax Nova Scotia .”
