Roseland Furniture Reviews

Name: Roseland Furniture
Address: Lighterage Hill, Truro,, Lighterage Hill, Truro,, Cornwall
Rating: 4.54

4.5 Rating 22,927 Reviews

89 %

of reviewers recommend Roseland Furniture

4.5

Based on 22,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01872 672111

Email:

info@roselandfurniture.com

Location:

Lighterage Hill, Truro,,
Lighterage Hill, Truro,
Cornwall
TR1 2XR

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Roseland Furniture 1 star review on 4th April 2025

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a 5 drawer tall boy.”

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Posted 2 years ago

“Quality contemporary furniture and great prices”

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Posted 2 years ago

“Absolutely fabulous furniture and precise delivery 🚚.Thank you so very much”

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Posted 2 years ago

“The service is excellent with good communications from the outset. We had an issue with the sideboard as it arrived damaged. The products come direct from the manufacturer and the quality control is not ideal. We contacted the manufacturer directly as per advice and a replacement was arranged very easily. We have purchased a TV stand to match our replacement cabinet so hope they both come without any issues.”

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Posted 2 years ago

“Chest of draws and 2 bed side cabinets are what was expected, however I would have liked soft closing of the draws”

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Posted 2 years ago

“Was disappointed in quality of furniture, bit light weight for solid oak. Also some drawers were ill fitting and odd dowel not fitted properly. Overall given the reasonable cost of items I was mostly happy with purchase.”

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Posted 2 years ago

Hello, We are sorry to see you are having issues with your item. To help us resolve this for you please contact us at info@roselandfurniture.com where our customer service team will be happy to help. Kind Regards Roseland

Posted 2 years ago

“Only ordered it yesterday afternoon got it this morning !!!”

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Posted 2 years ago

“Bought a large patio sun umbrella and it did everything they said it would do! Delivery was swift and the package undamaged and v friendly delivery service.”

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Posted 2 years ago

“Really pleased deliverey on time and was really well packed. Excellent service”

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Posted 2 years ago

“Great service, good solid furniture.”

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Posted 2 years ago

“Excellent service will use again x”

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Posted 2 years ago

“Item arrived in good time with a good delivery. Nice piece of furniture. Would recommend.”

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Posted 2 years ago

“Nice quality dining chairs, delivered quickly, were well packed and easily assembled.”

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Posted 2 years ago

“I'm not commenting about the product. However it wasn't as I thought it would be and would like to return the item. It is a headboard. I thought it would be sturdier. I've tried to start the return process and it's proving impossible. I'm hoping not to run out of time to return. If I eventually succeed I will be charged at least £20! I find this is unacceptable. Please HELP!!!”

Helpful Report

Posted 2 years ago

Hello, We are sorry you wish to return your item. We can see that we have emailed you several times and are still awaiting a reply from you. Please refer to our returns policy for the fees for returned items. Please respondt o our emails so we can resolve this for you. Kind regards

Posted 2 years ago

“Delivery took longer than anticipated, online said 1-3 days took 5. One item was broken waiting for replacement which is another 3-5 days. Quality ok but you get what you pay for !”

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Posted 2 years ago

Hello, We are sorry delivery was slightly later than expected, we do try to hit our targets. Unfortunately, this does not always happen for this we apologise. Kind regards Roseland

Posted 2 years ago

“Ordering was easy and delivery efficient. Product well made, good value for money.”

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Posted 2 years ago

Hello, We are delighted you love the item and found ordering easy. We do hope we can be of service in the future. Kind regards Roseland

Posted 2 years ago

“Delivery was very fast. It didn’t take us too long to put up the gazebo. Absolutely love it. We’ve had sunny days and rainy days and it has protected us through both. The only niggle are the eyelets which ideally could have been further out as there is some dripping through them when it rains and as we have a corner sofa in the garden obvious this gets wet having to be placed on the edge, although the brass rings which surround the eyelets does stop the rain from running straight in.”

Roseland Furniture 5 star review on 26th July 2022

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Posted 2 years ago

Hello Michelle Thank you for the photos and your comments, it does look like it fits in well and is a great addition to the garden. Kind regards Roseland

Posted 2 years ago

“Have purchased numerous pieces from Roseland, all solid and hard wearing. No issues. Lovely. The wardrobe just purchased I hate to say is not so solid and was difficult to assemble. Had to get a replacement handle as well, as one did not even fit. Customer service sent a replacement through but for £700 it should have not been an issue. As an final note not too sure on the couriers used..... perhaps look for alternative as they weren't the best.”

Helpful Report

Posted 2 years ago

Hello Thank you for your feedback, we are sorry that there was an initial problem with your item, we are pleased that this was resolved for you. We do hope we can be of service in the future. Kind regards Roseland

Posted 2 years ago

“Fits really well in my hall. Couldn’t be more pleased with this unit.”

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Posted 2 years ago

“Good range of quality furniture at affordable prices, informative, professional service and fast delivery”

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Posted 2 years ago

Roseland Furniture is rated 4.5 based on 22,927 reviews