“Absolutely outdated business model.
My merchant advised me m gods delivered to Royal Mail on 6th December.
No doubt outside wet and being chewed on by Vermont!
I would not even give this shower of shirkers 1 star if it was an option.
Not just customers and family dissatisfaction. Ruined Christmas.
What about the small/medium retailers losing money.
Tories got no balls to stand up for a core public service.”
“After 1hr on hold, told by customer services my Tracked 24 parcel has been in Bristol mail centre for so long (16 days) it is likely 'missing' left out in the yard for rats and foxes, and that I would be 'fortunate' if it arrives at all??”
“SACK THE STRIKERS.
ROYAL MAIL WORKERS ARE ON AGOOD WAGE COMPARED TO ALOT OF WORKING PEOPLE.
WHAT EXACTLY ARE THE WORK FORCE EXPECTATIONS IN REGARDS TO THE PAY RISE.
THEY HAVE BEEN OFFED 9% PLUS BETTER BENEFITS.
DELAYS IN PARCELS THAT WILL EFFECT ALOT OF UNHAPPY KIDS AT CHRISTMAS. WELL DONE GUYS AND GALS. HOPE YOUR ALL PROUD.
THE BOSSES HAVE MADE IT CLEAR THAT THE LATEST PAY OFFER WAS THE LAST. WITH ONLY 2 WEEKS TO CHRISTMAS DO YOU REALLY THINK IT WILL BE SORTED.
I PERSONALLY THINK ALOT OF THE STRIKE FORCE SHOULD START TO LOOK FOR BEW JOBS. BECAUSE LAYOFFS AND REDUNDANCY IS COMING THERE WAY.”
“Two parcels from different companies lost! I ordered one parcel in October and one November. An important delivery which was sent on 11 November only received yesterday 13 December. This is not good enough! No wonder the general public have little sympathy for your strike when it's us you sre hurting with your industrial action and diabolical service.”
“Absolutely sick to death of this company as they are not fit for purpose but have no choice as no other companies in my area operate. 2 customers yesterday opened up a not received item case on ebay, and guess what there will be more and i will be well out of pocket. They try and make out the public are with them?, what planet are they on. When this is all over they should sack the instigators and layabouts. Do not use Jurassic union people then rewrite contracts stating no strikes. If you do not like it then move on and cause trouble somewhere else. We all had this in the 70s/80s with unions stirring it up and holding the country to ransom and we do not want to return there. They are hell bent on self destruction.”
“we are giving up with Royal Mail, lost and delayed parcels, even hermes / Evri offer better service. RM is now defunct needs to be sold on and the staff given the boot.”
“Terrible. I have been trying to track an item from my solicitors, sent on November 2nd and have a constant, annoying, 'sorry try again tomorrow' message. The fact that it has NOT arrived over a month later AND no tracking is beyond bad! Never use these if at all possible...disband the whole organisation! All the other delivery services are great!”
“I think Royal Mail are holding the public to ransom just to get more money. At the end of the day it’s the normal folk that are suffering, families rely on delivery’s over Christmas more so than any other time and Royal Mail are using that to there benefit. They had my support until they decided to punish the public to get what they want, iv had delivery’s with Royal Mail for weeks that are still with them, tracking info not moved from them so they are just holding it for weeks on end, my children and many many others are relying on delivery’s. If Royal Mail are prepared to make others suffer just to get what they want j think it’s time for Royal Mail to go, leave it to the company’s that can get orders and delivery’s done far quicker than them and can’t hold people to ransom over Mail.”
“Why couldn't royal mail strike in summer not at the busy time of year everyone is waiting for deliveries letters for hospital appointments medication and parcels royal mail can not guarantee everything will be delivered in time for Christmas and lots of people are going tobe upset on everything arriving late .
At least if you had done the strike in summary it wouldn't be so cold .”
“Royal Mail are not fit to run this vital service. Clearly, the government should admit their mistake and buy it back. Commercial interest and the mail service are not compatible. Service is abysmal. As prices rise, the service deteriorates.”
“All my Christmas orders from mid November have got to the centres and not moved, I go away soon so thanks royal mail you've messed up my Christmas plans, and I thought ordering in mid November would be in good time...”
“Waiting since over a week for an important document, first class recorded mail took nine working days Royal Mail thank you messed up sons future
Now he has wait 6 months to reapply
The strike is nothing to do about wages is how long you guys spend in the betting shop? And the junk mail you like to give out. Get paid for”
“Royal Mail is unreliable!!!!!
My package being “arrived at the local facility” since 30 November for over 7 days, normally it was sending out 3-4 days There no updated or received parcels at the hub at all, Happened twice lost parcel So Can’t trust Royal Mail delivery Very disappointed. it not even worth one star 👎👎👎”
“Since the Royal Mail dispute, we are getting bad reviews on our web site, some deliveries are taking over 2 weeks, so our customers are not pleased. Get it sorted Royal Mail”
“I am very disappointed with the Royal Mail I believe they doing it by purpose stilling our parcels why?
Royal Mail it’s not the same as before it cannot be trusted anymore it’s getting worse and worse I will never use them
Please avoid them”
“They has a 48hour delivery service and tracking service which is good but it showed me that they had my parcel for 4days and delivered on the 5th day”
“Royal Mail is a bit like the Queen, Dead!!!!!!!!!
Can't comment on the abysmal non ability to track shipments from ie ebay as there isn't a zero star rating.
A typical institution kept alive while foreign investors and share holders make money for providing a service not fit for purpose”
