“I have sent a Christmas present to London and when I track the package it says that it has been delivered and the people I have sent the package to have not received anything🤷 what kind of company is this?😔 Does anyone know what I need to do to get the package to delivered??😔😔”
“Posted cards in good time for Christmas delivery (12 Dec) none have arrived at their destination, neither have I received many that I know have been sent. Dreadful service, time for a viable alternative to Royal Mail.”
“HORRIBLE PEOPLE who provide with MOST HORRIBLE IRRESPONSIBLE SERVICE. WANT TO KEEP THEM AWAYS IF IT'S POSSIBLE.
I did receive NOTHING for a several months because postmen lazy to push the correspondence inside a flat through the letter box! They leave all private letters in half in a letter box that everyone can steal them. That is what happened...all my private letter were stolen due to neglected, irresponsible actions of Royal Mail staff.
They either leave all parcels outside of the flat for everyone to steal them. I DON'T WANT to have my parcel to be irresponsibly delivered near my door flat! I prefer to have it safed to pick it up by myself!!
Lazy, horrible, irresponsible, neglected people!!!”
“Ordered parcel that was sent 3rd Dec arrived 22nd no good now for christmas. I have not one bit of respect for royal mail .Get rid of them all start a new company .No thought for family's or small business at Christmas you sad twats”
“Ruining families Christmas… selfish c**** I truly hope people stop using Royal Mail and the selfish pricks will be down the job centre after Christmas”
“like many people here i order items with in good time for Christmas and allowing for
strike action like the 24th November but i believer that postal works a deliberately delaying post to annoy the public i posted 1 item 48hr postage on the 24th Nov. which turn up on the 19th Dec. and another item in which the tracking gets updated every 2 weeks as it slowly works its way through the system .i will no long use retailers which use royal mail.”
“I paid for some medication to be delivered days before strikes as advised, it got sent via tracked 24. It’s still sat in Preston not even made it to my local depot before tomorrow’s strikes. You idiots want a pay rise… I wouldn’t pay yous in buttons!!! Useless striking right before Xmas… not only me being affected but kids waiting on presents! You’re a disgrace… remove the royal! You don’t even deserve the word mail. Effing waste of space!”
“Shocking service! many recorded delivery items not arrived a week before Christmas having posted them weeks ago. As a small business I am going to have to send lots of refunds for non arrival of items and providing a tracking number to customers is supposed to provide reassurance and a guarantee of delivery!!! I will be looking for another post provider next year as many businesses will. This is the slow gradual end of this company, can you believe they still have the nerve to call it 'The Royal Mail'
Also getting a refund for items is an absolute nightmare!”
“Disgraceful, Royal Mail workers don’t deserve a payrise. Parcels I sent on 16th November are still sat in Bristol depot. This has massively affected my small business. I have worked so hard to build up a good business and reputation, at times I don’t get minimum wage. How can they justify the damage they have caused.”
“No words to describe it. You deserve to get sacked after having ruined the Christmas plans of many people. It you are unhappy with your work conditions you should leave your role to people willing to work and do a good job!”
“Nothing has gone right for months with Royal Mail. Everything I have ordered in good time for Christmas has not arrived. One order dated 8th November has still not arrived and the seller keeps fobbing me off with promises and asking me to be patient, but it is Royal Mail that hasn't delivered. Gifts ordered four weeks ago and being sent via a tracked service (48 hour) are stuck in remote sorting offices and not moving, so what about Christmas presents not arriving in time? Evri and Amazon are more reliable and trustworthy so I will not be using Royal Mail again. I have not posted any Christmas cards this year as the stamps cost twice as much as the cards and they don't get delivered, how pointless is that? Disgusted.
I used to be a proud Royal Mail employee, as was my husband, but I would be ashamed to work for Royal Mail now”
“Total waste of space , sent my passport off in plenty of time , paid for special delivery and recorded and what a suprise it never arrived lost by useless royal mail . Now costing me a small fortune getting replacement documents. I have sent with more reliable courier and has been delivered on time but holiday now in some doubt. Can't even do your job right and you want a pay rise. Useless service from useless people.”
“Absolutely outdated business model.
My merchant advised me m gods delivered to Royal Mail on 6th December.
No doubt outside wet and being chewed on by Vermont!
I would not even give this shower of shirkers 1 star if it was an option.
Not just customers and family dissatisfaction. Ruined Christmas.
What about the small/medium retailers losing money.
Tories got no balls to stand up for a core public service.”
