“Will continue to write on every review site, regards this mob.
Went into the Hamilton store ( Lanarkshire) 9 Aug, after the football, for a few beers.
Anyway the young assistant, refused to serve me, as she pointed out i was wearing a football top and asked me if i had a drink !!!
I said i had 1 pint before the game ( and at no point, instore did it say no football tops), and at this point she still refused to serve me.
Anyway the following day, after a number of phone calls ( customer services, store etc), i strongly advised Sinsburys to check their CCTV, and after a few days, they phone me and apologised at the way i was treated as it was proven i was sober.
All i got of Sainsburys, was my experience would help future customer relations, and basicaly tough regards any good will gestures.
I asked them for the price of the several phone calls i made, so i get a £5 gift card......which they can shove.........It would mean stepping into hell ( sorry their stores),
I wonder what training their staff get ?, i wonder what the liscening trade would say in Lanarkshire ?
They dont care about their customers as i found, and if you have and negative experiences their attitude is patronising. so my advice is STAY CLEAR !!!”
“I've had to make a complaint to sainsburys 3 times in the last month, the first time I ordered some chicken thighs and kegs but got only legs the 2nd there delivery felt the need to demand to see my Identification even though I've been ordrink with them for month's and the 3rd time I ordered some mayonnaise and it was like water but on this occasion they couldn't even be bothered to respond to me! That's how good there customer service is, I don't know how that company has survived so long”
“There is a large variety of products. The joined forces of both human cashiers (whom are very friendly and helpful) and machines makes the checkout fast and easy. The on the go meals are very practical and taste good. I appreciate that the plastic bags must be paid for, to reduce plastic usage and help the environment, and encourage Sainsbury's to take further measures to become a more eco-friendly store. I also enjoy the fact that there are some vegan food options and would encourage Sainsbury's to include even more of them :)”
“They carry some items, like sweet onions, that I cannot find anyplace else. I used to buy American bacon from them, but now that I am not eating meat, I don't use them for that. They have a nice selection of vegetarian foods. And their bakery is lovely.”
“Excellent picking of my favourites from Sainsbury's. As a fourth generation fan of Sainsbury's great to see them grow from the little shops I remember as a child, to the first supermarkets, superstores and now online. With the same quality and customer care for more than a century, my children are now also fans of Sainsbury's.”
