“24,5,15 delivery driver came today with are shopping. Sitting there me and the wife the the stupid twat goes and run straight into my window with the trolley. So he knocks the door he didn't even say sorry so I said you've just hit my windows twat denied hitting it .so I made him come back to the windoe with hes trolley then the twat hit it again then I showed him the mark he coulbnt look at me. I asked for managers number gave it to me called straight away they said its hes word against mine so I said get the manager to come out with anonther shopping list loaded and the mark will.mach up. So management coming out lets see what happens. Wont let the rest.”
“Sainsburrys used to be a 5 star store, both quality and value for money! Unfortunately it has been degraded by falling quality of product and higher prices! Don't they keep in touch with the mood of the grocery market? It was so sad to see 3 quarters of the check outs closed and very few people in what was once a great store! It's time to wake up Sainsburrys!!”
“Went to their Stanway store Colchester bought boxed dinner set and 6 matching mugs. Upon getting home washed dinner set and mugs noticed one mug hairline crack in it decided to return the lot for refund as thought will not be long lasting. Back to store woman on customers service asks have you used it? no I replied only washed it. Cannot take it back then as now secondhand we cannot sell as new. Pointed out nothing on their notices in store about cannot return chinaware if washed it. Said I would email head office they told me all this is on their website or customers can phone for terms conditions. I pointed out customers should be made aware of terms/conditions in the store not be expected to phone/or go online before shopping. Will report to trading standards at Colchester Council as this is sharp practice.”
“So I sent this to Sainsbury today after an awful experience with rude stalker.
Your member of staff always follows me around the store and has questioned whether me and my wife are togther on a number of occations. I feel he is harrassing us. For example, today I went in and brought 3 units of baby milk powder and put then in the car. I went back to buy some tooth brushes. My wife who entered the shop later because she went to another shop, brought 1 unit of milk powder and was already paying so I went to another self service till to pay for the tooth brushes. Your member of staff who was originally hovering around the entrance, followed me to the tooth brush section and then to the self service till and started asking loundly his collegue whether I had brought milk power - very rude behaviour and unacceptable. He then confronts me and asks me if we are together pointing to my wife. I ask him why his asking and it's non of his business. He says that because we are together we are considered a single customer and because I had already brought 3 milk powers she wasnt' allowed too buy the single unit. The sign on your store shelf says that 3 units a allowed per customer and I didn't think we had a new definition of the world customer meaning more than 1 person who know each other. If this it indeed the new sainsurbuy's policy then your sign should say only 3 uints per household per day. But this is beside the point, my main complaint is your staff member stalking us and rude behaviour. He also threaten to ban me because I swore at him during my angry description about him stalking me - boohoo. So I call for the manager.
The manager (assitant?) came and listened to what I had to say, explained that store policy, but accepted your member of staff had dealt with the issue badly but said your member should be doing other things and not staliking us. Elaine was her name and I think she did a good job in turning around the situation which could have ended badly and a loss of 2 customers (or that's 1 customer if you both live in the same house according to Sainsbury), 1 person in the hospital and the other in a prison cell.
Your rude stalker staff member needs to get some training and get a real life and stop stalking your customer(s).
Elaine should get a promotion.
I should get therapy after that and a course in anger managent.
The branch is Barkingside.
66-100 Tanners Lane
ILFORD
IG6 1QE
A very angry household.”
“I love sainsburys. Love the layout of the store and there is plenty of space on each Isle. It is great for special offers (not just on unhealthy foods like in other stores) and the taste the difference vivaldi potatoes are better than the ones I buy from the farm shop”
“Sainsbury's Golden Vegtable Rice (frozen) is completely flavourless. I love my local Sainsburys store but, will not be purchasing this product again. I will continue to shop at Sainsburys,”
“I came back in after about an hour with my milk i bought this morning, This milk was out of date. I asked the employer if he could help me and he asked what the problem was, i explained what had happened and the employer Dealt with my problem as fast and as best he could.”
“My local Sainsbury's at King Lane Leeds has lots of offers on at the moment but out of the two offers I purchased, only one of the offers materialised on the receipt.
I rang and spoke to a Manager who said "just call back with your receipt and we will make it right". It just would not be worth my time and petrol actually.
If this is projected nationwide they are making a fortune out of false pricing. Well, that is no surprise.”
