“I payed over £300 for a sewgway and go kart bundle for my sons Birthday, it got delivered without a part for the go kart, so after many emails back and forth, I was told to send a picture of what I received, I did this and was told the part would be sent out and i would receive the next day, it is now the next day and still no part and it is my sons birthday tomorrow, so I will have a very disappointed child tomorrow on his Birthday and over £300 out of pocket for something that cant be used, absolutely disgusting they do that to kids. Thought I would give them the benefit of the doubt after reading the bad reviews, big mistake, please do not order from here, I got one from iswegway 2 years ago for my older son and had no problems at all, STEER WELL CLEAR!!!!”
“Ordered product for sons birthday no indication stock low on website and told product would be shipped next day then receive email 24 hours later to say stock low and will be further 48 hours until dispatch. Send email to outline my annoyance no response. Not impressed one disappointed son”
“Had a small hiccup with delivery due to courier not segwayfun fault but segway fun was fast to resolve and got segway day after got a very happy girl really cannot thank you guy's enough”
“Very,very quick service.However fidget spinner was not included(upon purchasing it was mentioned it will be included).Also the plastic after 1 days use has started to make noise,seems it gets loose.”
“At first it didnt come on time as I payed for next day delivery and then you sent me the wrong bored im not one to moan but when its for your sons birthday and its late and then wrong its not good”
“We ordered a hoverboard from segwayfun for our grandson as a xmas present, which he was delighted with. The charger has been accidently broken, so I have been back on the website to order a compatible item. I have been able to do. this, no problem, and had a very nice e-mail from andrew thanking me for repeat business. It is very rare these days that a business recognises their customers in this way and thought it was a very nice gesture. The product, service and communication have been excellent. Thank you segwayfun. I hope to continue with repeat business.”
“Easy to order, arrived nextday and when I found that the action camera was missing a replacement was sent straight out with no issues. Fantastic service.”
“Very happy with the service, quick and reliable. My son loved his birthday present. We popped in to their warehouse where we were talked through all different models and they helped in picking the perfect board and kart for my son. All in all it was a great day out. Thanks to everyone at segwayfun”
“Great company and excellent service. Ordered 6.5" Swegway hoverboard for my daughter from this company and I cannot find anything bad to say. My little ones loves her hoverboard and cant get enough of playing with. I read some bad reviews about this company so i decided to call the company before making a purchase. I spoke to one of their sales assistant, Elizabeth, she was very helpful and stayed on the phone with me right up until my transaction was completed and also called a few days later to follow up. GREAT customer service.
Delivery was also really quick, placed my order 3:10pm, 10 minutes after their cut off time for next working day delivery, and the board arrived the next day.
Overall, superb service, fast delivery, great product. Highly recommended. :)”
