Serenata Flowers Reviews

3.4 Rating 5,948 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

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How do I contact Serenata Flowers?

Helpful Report

(2 weeks ago)

You can contact Serenata Flowers by Email, Live Chat and Telephone.

Helpful Report

(2 weeks ago)

78.05%

Industry Average

“ The best part is their speedy delivery service. ”

- Paulina P

“ Terrible service. I sent my mother flowers for her 80th birthday as I live overseas, they dropped them on the doorstep in the rain without ringing the bell. My mother had no idea they were there so didn't get them for her birthday and found them soaked and miserable looking the next day, ”

- Kris

“ Such promt customer service received from Serenata Flowers, my bunch was boxed well, all flowers intact and arranged in a gorgeous bouquet ready to place into my vase. ”

- Sima Chawda-Bell

Serenata Flowers Reviews

Customer Service - Good