Serenata Flowers Reviews

3.4 Rating 5,966 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Serenata Flowers deliver? How long does Serenata Flowers take to deliver? Does Serenata Flowers deliver on time? How is accuracy and good condition of items delivered by Serenata Flowers?

Returns

Customer Service

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How does Serenata Flowers deliver?

Helpful Report

(1 week ago)

Serenata Flowers delivers items by Courier.

Helpful Report

(1 week ago)

51.79%

Industry Average

“ and it arrived at least 4 hours late, and the delivery guy didn’t deliver the flower directly to the office but put the flowers on ground floor without any notice. ”

- Anonymous

“ What kind of delivery time is that ? So I contacted them via the chat on their site several times to say the business would be shut. ”

- Anonymous

“ I placed the order on Monday, for delivery on Tuesday as stated. ”

- Sue

Serenata Flowers Reviews

Delivery - Average