shonajoy.com Reviews

2.2 Rating 147 Reviews

29 %

of reviewers recommend shonajoy.com

Company Reviews

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Metrics

2.2

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Helpful Report

(1 month ago)

You can contact Shonajoy.com by Email, Telephone and Live Chat.

Helpful Report

(1 month ago)

81.82%

Industry Average

“ Just purchased leonie maxi dress ,absolutely stunning !!! Fast post and great customer service. Highly recommend. ”

- Ness

“ I used Shona Joys "pick up" service as I had a last minute event! I got my garment in 24 hours from their head office and the girls were super lovely! This service was soooo helpful and literally saved me as I scurried to find an outfit last minute! I definitely recommend!!! ”

- Ariana

“ Ordered Shona Joy for my bridesmaids dresses! The customer service team were so lovely helping me return the ones that didn't I didn't end up choosing. I live in the US and was able to return for $30 through Parcel Monkey which they recommended to me. ”

- Natalia

shonajoy.com Reviews

Customer Service - Good