Slay Queen Hair Reviews

Name: Slay Queen Hair
Rating: 2.51

2.5 Rating 372 Reviews

33 %

of reviewers recommend Slay Queen Hair

2.5

Based on 372 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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Slay Queen Hair 1 star review on 18th June 2020

Anonymous // 01/01/2019

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“Worst hair ever! After one wash it tangled and I had to throw it all away and buy more hair. I emailed customer service because I had pictures to show the crappy hair you sell and no one ever got back to me. Waste of money and will never recommend you to anyone!”

Helpful Report

(Paid) - Posted 8 years ago

“The hair tangles and sheds. Could not wait to remove the install.”

Helpful Report

(Paid) - Posted 8 years ago

“My hair got tangled easy after continuously combing it and it kept getting dry. I would not recommend this hair.”

Helpful Report

(Paid) - Posted 8 years ago

“I purchased the Brazilian curly, the hair looked great the first week and after the hair constantly tangled even after appropriate grooming. My closure went completely bald in three areas in less than a month of wearing the hair , I reached out to customer service but no reason was giving. The bundles were small, the hair was a complete waste of money.”

Helpful Report

(Paid) - Posted 8 years ago

“First of all, this was the WORST hair I have ever purchased. Look out for good deals, most of the time it's not good quality. No one is slaying in this hair. It tangles, no it knots when it's washed. You spend an hour trying to brush it loose all while the hair is coming out because you have to brush so hard. And conditioner does nothing to help this catastrophic situation. I had wads if hair come out while combing, took pictures to send to the company to report after only 1 week of using the hair. I was told I would receive another shipment, which never came. Waited weeks, and then reached out 3 more time to get an update on shoot the new order just to be ignored and the so-called customer service just stopped responding to me all together. Til this day, no refund, no replacement order and no communication from this company. Not that I would have wanted more of this garbage hair anyway, but I was trying to give them the benefit of the doubt as I know sometime there are bad batches of hair, but the customer service took it to the next level. Don't tell me you are replacing my order just to not keep you word and ignore me until I go away. Awful”

Helpful Report

(Paid) - Posted 8 years ago

“The hair was very soft and of good quality, it holds curls really well and straightens easily. The natural curl pattern bounces right back once washed. The only complaint I have is this the hair sheds ALOT, even after the wefts were sealed the shedding continued but other than that the hair was good and I would definitely recommend it”

Helpful Report

(Paid) - Posted 8 years ago

“Where do I begin?... well 1st off something went wrong with my order. Tried to get in touch with cx service but no one responded, consequently I had to end up canceling. I attempted to reorder using the same paypal account but fir whatever reason it would not allow me. Called PayPal and they advised me to call the vendor about the issue. I did. There was no resolve after one person tried to help me and then after that there was no response to my messages/email. Anyway because I was deperate to get that particular hair which it seemed only they had so I asked a friend to set up a paypal accoint in her name, Order the hair for me and I gave her the cash. It worked. Finally got the hair. It was beautiful. 4 bundles HOWEVER it matted and knotted up lile nobody's business. Sigh... all that trouble for somewhat disappointment smh.”

Helpful Report

(Refunded) - Posted 8 years ago

“The ABSOLUTE worse experience ive EVER had ! Awful customer Service & the most falsely advertised hair. I purchased 3 bundles and a lace front. Extremely matted at all times no matter what the coourse of management was taken ! Shed like no other and i took it out after two weeks due to being so frustrated and threw it where it belonged (the trash) !”

Helpful Report

(Paid) - Posted 8 years ago

“The hair was awful. I ordered three bundles of Peruvian wavy and a lace closure. They sent a silk closure and it looked like I was wearing hair piece. The actual hair was very thin and it could not take heat. The shedding was terrible and it was plastic in my hair. I will never order from you all ever again.”

Helpful Report

(Paid) - Posted 8 years ago

“Horrible customer service”

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(Paid) - Posted 8 years ago

“I will never order from here again.”

Helpful Report

(Paid) - Posted 8 years ago

“For the cost of the hair the quality of it was terrible. It tangled and shed almost immediately after I had it installed. Washing the hair only further tangled it. It became extremely thick and unmanageable. The shedding was ridiculous. I would never purchase from this company again.”

Helpful Report

() - Posted 8 years ago

“The hair was terrible tangled shedding felt completely synthetic I talked to someone about it and they said it was like that due to the person that installed it but last time I checked the person that installed it didn't make the hair?!???? it was just the worst hair I have ever had had it in for about three weeks because I couldn't take it anymore !”

Helpful Report

(Paid) - Posted 8 years ago

“So far it's good I had it in since oct”

Helpful Report

(Paid) - Posted 8 years ago

“Hair quality was okay at best. It is not virgin hair, the hair has been color processed. But this very low rating is because of THIER customer service; which doesn't exsist. This hair isn't worth the hollister bag it's still currently sitting in.”

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(Paid) - Posted 8 years ago

“The hair bundles are a nice size and good quality, but the frontal seemed to have synthetic mixed in it. I say this because, my beautician tried to straighten the frontal and some pieces would burn/melt.”

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(Paid) - Posted 8 years ago

“The bundles I received were sooooo thin, and when I reached out to you guys I got no response.”

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(Paid) - Posted 8 years ago

“This hair was very tangled && shredded terribly. It was everywhere. The only thing I like was that it looked natural.”

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(Paid) - Posted 8 years ago

“Very good quality hair, comes as advertised. Everyone at the salon I went to asked me where I got it from they all loved it and so do I.”

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(Paid) - Posted 8 years ago

“I order my hair in November paying almost $400 for it and only received half. I've called, Email, and have text and have probably had someone responded twice. It's January and I have still yet not received my other half of my hair. I talked to someone before Christmas and they told me it would be here... it never came. I just want money back for the hair that I never received.”

Helpful Report

(Paid) - Posted 8 years ago

Slay Queen Hair is rated 2.5 based on 372 reviews