Stacee's Reviews

1.2 Rating 521 Reviews

5 %

of reviewers recommend Stacee's

Company Reviews

Questions

Metrics

1.2

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Stacee's take to deliver?

Helpful Report

(3 months ago)

Stacee's normally delivers over 7 Days.

Helpful Report

(3 months ago)

30.00%

Industry Average

“ After a month of waiting for delivery the dresses arrived. ”

- Carl M McManus

“ Firstly they keep telling me they can only refund part my money due some irrelevant ball excuse they made about delivery and “saving me time and money” offered to pay me back £15 and keep the dress and flog it elsewhere. ”

- Anonymous

“ scammers as in most cases, dresses didn't arrive in time even though I had paid £30 for express delivery, they then ignored my request for refund for days saying the n the same old it seems "out of time" Refund REFUSED ”

- Andrea Wright

Stacee's Reviews

Delivery - Slow