Stacee's Reviews

1.2 Rating 521 Reviews

5 %

of reviewers recommend Stacee's

Company Reviews

Questions

Metrics

1.2

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How quickly does Stacee's resolve customer queries?

Helpful Report

(3 months ago)

Greater than 53% of reviewers feedback is Stacee's takes over a week to resolve customer queries.

Helpful Report

(3 months ago)

48.33%

Industry Average

“ Awful Awful Awful customer service! Do not buy from this brand. ”

- Anonymous

“ DO NOT ORDER FROM HERE! Awful Customer service, and will not allow you to return items. ”

- Anonymous

“ DO NOT ORDER from this company. Their return policy is a nightmare, still trying to return a dress for over 1 month. Offered less than 50% of the value. Customer service is ridiculous. ”

- Anonymous

Stacee's Reviews

Customer Service - Bad