Sunglasses.ie Reviews

Name: Sunglasses.ie
Rating: 4.73

4.7 Rating 423 Reviews

93 %

of reviewers recommend Sunglasses.ie

Company Reviews

Metrics

Info

4.7

Based on 423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01 661 8602

Email:

robbie@sunglasses.ie

Location:

23a Dawson Street, Dublin 2,
D02E403

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Sunglasses.ie 5 star review on 1st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order on March 29th. Money was taken from my card extremely promptly, got email with invoice confirming my order was placed. Status of order has been "processing" ever since. No updates, or responses to 2 emails I have sent to enquire on status if my order ( and yes, I have checked spam folder) I guess a credit card charge back request with my bank is my only remaining option?”

Helpful Report

Posted 1 week ago

“Rang today to get a price and information about sun glasses repair , the man who answered the want very helpful told me they do fix them but aren’t taken in any for a week or two , must have plenty of money”

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Posted 2 weeks ago

Hi there, I'm really in disbelief with this 1 star review. Yes I have had to stop accepting anymore repairs for two weeks due to the upsurge in repair enquiries and current jobs awaiting completion. I'm terribly sorry for being honest with you and for not being able to meet your expectations this time around. I just hope you're as quick to give deserving companies 5 star reviews when they don't fail as terribly as I did. Warm regards, Robbie

Posted 1 week ago

“Called into Sunglasses store today with my husband who had purchased several pairs of Serengetti glasses from Robbie throughout the years, the ones I had on were slightly damaged I gave them to Robbie and he fixed them free of charge, in the meantime he showed me a newer range from Maui &Jim and honestly due to his professionalism and service we gladly purchased them knowing that the customer service is excellent 👌”

Helpful Report

Posted 2 weeks ago

Hi Eileen, Thank you so much for your continued support, from both you & your husband. My buisiness wouldn't exist without you. Warm regards, Robbie

Posted 1 week ago

“I came away very pleased with my experience of Sunglasses.ie and with a super pair of prescription designer glasses. Very easy and seamless process and the owner, Robbie, a very easy and professional person to do business with.”

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Posted 1 month ago

“Robbie was very very helpful with reinserting a lens that had come out of the frames.”

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Posted 2 months ago

“Brought two pairs of sunglasses in to Robbie before Christmas. One pair was under warranty the other not. I had to wait a while to have them fixed (not long) and because of this Robbie did not charge for the fixing of either pair. Extremely good customer service and I will definitely go back to the store.”

Helpful Report

Posted 2 months ago

“Robbie has an unbelievable collection of sunglasses with the trendiest and brightest colours thinkable, they really are unique. I buy all my sunglasses in Sunglasses.ie and people are always paying me compliments on them! Robbie is very accomodating to boot and nothing is ever too much trouble. I would really recommend if you are after something unique and individual with that little bit of quirke !”

Helpful Report

Posted 2 months ago

“Ordered a pair of rayban aviators on January 9th. Paid for them got the confirmation email. Heard nothing for over a week and then the money arrived back in my account. No contact from anyone as to why my order was cancelled or anything. If I’m spending that much money on sunglasses I expect better…”

Helpful Report

Posted 3 months ago

Hi Turlough, I have just looked into your order and we emailed you 2 hours after you placed it with the delivery date. Can you please check your spam folder in the event it is there. Should it not be, it is possible that the incorrect email address was given to us when placing the order. You can email me directly robbie@sunglasses.ie Kind regards, Robbie

Posted 3 months ago

“YSL Sunglasses arrived today . Thank you Robbie . Fantastic service. Highly recommend”

Helpful Report

Posted 4 months ago

“Really friendly and efficient service. Fixed my atom Fords sunglasses previously purchased through them.”

Helpful Report

(Dublin) - Posted 4 months ago

“Had the pleasure of goin to this store on Wednesday with my mother Robbie was a gentleman and so helpful beautiful store with amazing selection of top range glasses”

Helpful Report

Posted 5 months ago

“A big, big thank you to Robbi and his team at 'sunglasses.ie' for their professionalism and diligent care. Their attention to detail is first class. The glasses which I recently purchased are perfect.”

Helpful Report

Posted 5 months ago

“Dealt with Robbie over the last couple of months in regards to a pair of sunglasses that I purchased abroad, which turned out to be faulty. Although not purchased in sunglasses.ie, Robbie was fantastic and so helpful. He chased the brand to get the issue resolved and ended up with positive result. Highly recommend”

Helpful Report

Posted 5 months ago

“Mark was very helpful. Straightened out sunglasses which were sat on in a matter of minutes . Brilliant service.”

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Posted 5 months ago

“Great service staff are helpful and friendly. I was delighted to have my glasses repaired”

Helpful Report

(Dublin) - Posted 5 months ago

“I was visiting Dublin a few weeks ago when my friend sat on my Serengeti sunglasses and damaged both temple hinges. I took them into Sunglasses.ie and learned that the model had been discontinued and replacement parts were not available. Rob then tried to fix them by bending the hinge back into shape. He succeeded, preserving by $200 sunglasses. Rob then declined payment from me, which was astoundingly generous. Such excellent customer service. I highly recommend Rob and his team at sunglasses.ie -- they have wonderful product and are exceptional people.”

Helpful Report

Posted 5 months ago

“Rob and Lorraina are such a helpful couple that have loads of time for all their customers. I purchased a pair of sunglasses as a returning customer when my husband used the service for repair I would strongly recommend this shop 👌”

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Posted 6 months ago

“I dropped a set of Oakleys into Rob and his staff they couldn't have been more helpful would highly recommend them great service and selection to boot.”

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Posted 6 months ago

“Super fast and professional. Great service”

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Posted 6 months ago

“Recently sat on my frames buckled them.. brought them into Robbie and he sorted them. Fabulous job and amazing selection of shades and glasses. Thanks”

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Posted 6 months ago

Sunglasses.ie is rated 4.7 based on 423 reviews