Superbalist.com Reviews

1.4 Rating 233 Reviews

8 %

of reviewers recommend Superbalist.com

Company Reviews

Questions

Metrics

1.4

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Can I return an item without a tag?

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Asked by Sally (8 months ago)

Why all the fake reviews!They have all been removed.

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Asked by Freeman (2 years ago)

Does superbalist sell fake sneakers?

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Asked by Tatum (2 years ago)

I place and order on Friday 08.11.2019,still I didn't receive my parcel.. I am so disappointed.. Pity cause the payment was done same day

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Asked by Thandekile (5 years ago)

Not all items delivered, Why?

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Asked by Athenkosi (5 years ago)

How long would it take for me to receive an order if I live in the U.S. ?

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Asked by Hayley Smay (5 years ago)

do they sell original MAC cosmetics? because I recently bought MAC lipstick (Ruby Woo) from them... something is off about it. not happy with the quality...

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Asked by Nontombi Pitoyi (5 years ago)

I recently bought the studio fix MAC foundation and Im not quiet happy with it, I've been a NW45 shade but the one I bought from Superbalist is a darker shade

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Answered by Rhumane Malabi (5 years ago)

Are their shoes fakes? I ordered a Nike “cool grey” but that type of Nike shoe wasn’t even an option on the original Nike website

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Asked by J (5 years ago)

Are the products fake or original??

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Asked by Kelvin (5 years ago)

Fake shoes

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Answered by J (5 years ago)

How quick are they with returns? Most of the comments that I see on this site state that their returns are "in a bad state" . Is this true for most of the time?

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Asked by Dineo (5 years ago)

Very bad, if you don't want to fight for your refund then don't buy from them

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Answered by Grace (5 years ago)

Why is all the sale items always on hold?

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Asked by D (6 years ago)

They make provision for little stock and then when the sale is over then all of a sudden all the items are available, very dodgy if you ask me

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Answered by Grace (5 years ago)

Iv ordered an item, item on its way, I'm paying cash on delivery, can I cancel the order when they deliver?