Superbalist.com Reviews

1.4 Rating 233 Reviews

8 %

of reviewers recommend Superbalist.com

Company Reviews

Questions

Metrics

1.4

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Superbalist.com deliver? How long does Superbalist.com take to deliver? Does Superbalist.com deliver on time? How is accuracy and good condition of items delivered by Superbalist.com?

Returns

How is Superbalist.com returns process?

Customer Service

How can I contact Superbalist.com? How quickly does Superbalist.com resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Superbalist.com.

Visit Website

How quickly does Superbalist.com resolve customer queries?

Helpful Report

(1 week ago)

Greater than 30% of reviewers feedback is Superbalist.com takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

55.56%

Industry Average

“ I ordered a pair of sneakers and the order was scheduled for the 31st August till today I haven't received it and when I call no one pick up. I'm so disappointed with the service I received from them ”

- Anonymous

“ The worst experience of online shopping I have ever had. I bought a sebago shoe two weeks ago and they delivered the wrong size. I then bought another shoe to replace the wrong one and they delivered the wrong size again today. Now I'm sitting with 2 size 10 shoes that I can't wear and Superbalist has my money but I don't have what I paid for. This is a really good example of how bad their service is. ”

- Etienne

“ I am very disappointed in the service that I have received from Superbalist on my last order. ”

- Anonymous

Superbalist.com Reviews

Customer Service - Average