Superbalist.com Reviews

1.4 Rating 233 Reviews

8 %

of reviewers recommend Superbalist.com

Company Reviews

Questions

Metrics

1.4

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Superbalist.com take to deliver?

Helpful Report

(1 week ago)

Superbalist.com normally delivers within 5 Days.

Helpful Report

(1 week ago)

47.06%

Industry Average

“ Superbalist.com Cancelled my order meant for my child's birthday. This caused a great upset and the initial delivery showed Saturday and the unanimously changed to two days later. And they later cancelled the order without even contacting me. I will never use this site and it sells less quality clothes. ”

- Anonymous

“ I ordered a Paw patrol trolley bag for my daughter and a 2 in 1 USB cable however I did not receive the USB cable. The bag is unbelievably dirty! You'd swear it's a hand down from someone. Even the delivery was late! On their website it says 2 items were delivered. I can't believe I wasted my money like that. I am never buying anything from Superbalist again! ”

- Bongiwe Tshabalala

“ I phoned Takealot as they are the delivery partners and spoke to a very helpful Monique who confirmed that the driver delivered the package to the incorrect address. ”

- Chelsea

Superbalist.com Reviews

Delivery - Slow